Ratings based on 448 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool

Great location!

Posted Mar 27, 2017
Very friendly and helpful staff. Close to the Port of Airlie with an outdoor pool and little terraces. Nice restaurant too.
5 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Best staff

Posted Mar 10, 2017
We stayed an extra night there is a lot to do in the area. Loved the location breakfast was great loved the pool and all the staff was just outstanding Thanks for a lovely stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the Airlie Beach Port

Posted Mar 6, 2017
Great location, great staff and good breakfast! Wifi works perfectly. I'd stay there again!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice place to stay

Posted Feb 28, 2017
Quick check in. Took care of my luggage while I was going on a cruise for 2 days. Great breakfast! Perfect location. Would stay there again for sure!
3 out of 5
by A verified traveler from Wales UK

Good location but needs cleaning.

Posted Feb 14, 2017
Excellent location to port of Airlie but rooms need a deep clean. The bed was comfortable and sheets lovely, check in lady, reception guy and breakfast lady we're all very friendly and attentive and our only real point was all areas of the colonial palms needed a real good clean.
Comment from Hotel Management
Feb 24, 2017 by John, Hotel Management
We appreciate your comments. We note the matter of cleanliness. It is 30 years old and has not been maintained by previous owners. You will note the upgraded bathroom and furnishings. We continue to address these issues
5 out of 5
Recommended
for Everyone
by A verified traveler from Mackay

Great location, no uphill trekking.

Posted Feb 13, 2017
Pros: Great location, no uphill trekking. Cheap, but definitely not nasty at all. Breakfast was also included (a bonus these days).
Cons: Some nice bathroom accessories is about all I'd say, for the price.
Location: Close to main area, without the noise. Beautiful view.
Easy check in/out. Rooms are a little dated but awesome for a short hassle free stay.
Comment from Hotel Management
Feb 24, 2017 by John, Hotel Management
Thank you for your comments which are appreciated. The property was run down when we purchased it and have progressively renovated the rooms and surrounds
4 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

One of the better options in Airlie Beach

Posted Feb 2, 2017
The staff at the hotel were very friendly and helpful - to the extent of looking after our luggage while we did a 3-day sailing trip from Airlie before we had even checked in. When we did check in the person on reception gladly called the airport transit company and arranged for the bus to pick us up outside the hotel - saving us a trip into town. Like many small towns, everyone in tourism knows everyone else and they all work cooperatively to enhance your stay. The room was large, clean and very comfortable and the breakfast was buffet style and with a good range of cold food. Hot food is extra.
Comment from Hotel Management
Feb 24, 2017 by John, Hotel Management
Tank you for your comments which are appreciated, We strive to improve our service to guests
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2017
Pros: Location was good!
Cons: Clean better !
Location: Everything in walking distance!
The hotel was secure felt safe. But was disappointed in how clean it was . Dirty mops with hair in bathroom. And the floors where not clean room dusty.
Comment from Hotel Management
Feb 24, 2017 by John, Hotel Management
Thank you for your comments which are appreciated. We take negative points seriously as they help us identify issues which we can then work to improve
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel with lovely staff

Posted Jan 13, 2017
The hotel is directly across the road from Port of Arlie and 10 minutes walk from the town centre. The room was spacious with a comfortable bed and cushions. Staff was very friendly and nice. I had a nice time at Colonial Palm and I will stay there again if I'm in Arlie Beach.
Comment from Hotel Management
Feb 24, 2017 by John, Hotel Management
Thank you for your comments which are appreciated. We always strive to improve our services to guests
5 out of 5
by Dara

Great Place

Posted Jan 2, 2017 on Hotels
Lovely little place to stay in. Great views and pool. Town within walking distance. Nice complementary breakfast.
Comment from Hotel Management
Feb 24, 2017
Thank you for your comments which are appreciated. We always strive to improve our services to guests