Ratings based on 163 Verified Reviews

4.3 out of 5
85% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Corlette NSW

Our room overlooked the Marina

Posted Aug 28, 2017
Pros: Answered above - very pleased.
Cons: There is a very big step into the bath which is slippery and could cause a very nasty accident when having a shower. Wouldn't pass OH&S.
Location: Supermarkets, restaurants, coffee shops, trip boats all within a few minutes delightful walk along the waterfront. This was very enjoyable.
Our room was very clean, well equipped, had 2 balconies and a magnificent view. We walked across the road to great walking tracks and were situated only a 15 minute walk to 2 different shopping centres. It was a wonderful place to relax and unwind.
4 out of 5
Recommended
for Everyone
by A verified traveler from Queensland

Unable to cancel.

Posted May 18, 2017 on Wotif
Pros: It was quiet, clean, beds were comfy.
Cons: PLEASE be aware of their cancelation policy. They DO NOT REFUND UNLESS THERE IS 30 days notice. They will take 100% $ fee. You can change dates though
Location: The resort is right near where a lot of cruise boats and day trips sail from. It is situated away from the main centre of Airlie beach.
Due to NOT being able to cancel my booking with the wrong dates (my fault) I did go and stay at this place without my family. (They came a week earlier) Rooms were very clean and comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great pool, terrible parking

Posted Apr 26, 2017 on Wotif
The pool was the best out of it. Room was not very clean and parking was very small, most of guests park on visitor parking so I had to park my car on another level which was just a bit bigger but still tight. The complex was walking distance to Airlie beach centre.
3 out of 5
Recommended
for Everyone
by A verified traveler from S

Great but bad

Posted Nov 28, 2016 on Wotif
I loved the stay and found the apartment clean and the staff friendly however the fridge didn't work and caused the milk etc to go off and it smelt horrible and there was no remote or cord for dvd player
Comment from Hotel Management
Dec 23, 2016 by Charmaine, Hotel Management
Thank you for taking the time to review your stay. We appreciate your comments to help improve the resort. We are glad you you found the apartment clean and staff friendly and want to apologise for the problem you had with your fridge. Please be assured this is not usual and we have immediately rectified the problems. Hopefully you will have an opportunity to visit us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Excellent position right near to the Marina

Posted Nov 24, 2016 on Ebookers
Location: Excellent location right by the Marina and Bars
Pool was well positioned with plenty of room, the Marina is only a short stroll away with bars and eating facilities. Easy walk to the supermarket Coles but about 29 mins walk into Airlie Beach were this a Woolworths. Reception staff were excellent and very helpful. Room was just the right size with plenty of facilities.
3 out of 5
by A verified traveler

basic for the money.

Posted Nov 5, 2016 on Wotif
A bit out of the way for a choice of eateries. Sparse and relatively uninviting room. Not worth $170 a night.
Comment from Hotel Management
Nov 10, 2016 by Charmaine, Hotel Management
We were surprised to see you were not totally satisfied by your stay as we generally have good feedback regarding the location and apartments. Most guests love that we are just out of the main street so they can enjoy the tranquillity yet close enough to walk in to town. Our apartments are affordable and spacious and have recently completed room decor upgrades.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2016 on Wotif
Clean and comfortable, staff pleasant the only disappointment was no free wifi
Comment from Hotel Management
Nov 10, 2016 by Charmaine, Hotel Management
Thank you for leaving a review. We are pleased you enjoyed your stay. We do offer free wifi for all guests however it is limited data. We find this is enough for most guests and any additional data can be purchased at very reasonable prices from reception. We hope you can visit the Whitsundays again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Beautiful place

Posted Oct 10, 2016 on Wotif
Pros: The view. I could have sat and watched for hours.
Cons: I have nothing negative to say.
Location: 25 mins walk from the main part of Airlie beach, but it's a nice walk.
I was amazed by the view. The room was nice - clean and well appointed, but the view was spectacular. The staff were pleasant and generally friendly. The bed was very comfortable and the wifi was fairly fast and reasonably priced compared to other accommodations in the area. The hotel is a little out of the town - about 25 mins walk - but it's a very pretty walk along a boardwalk with restaurants, bars and cafes along the way.
Comment from Hotel Management
Nov 10, 2016 by Charmaine, Hotel Management
Thank you for your feedback Brendan. It's lovely to hear you enjoyed your stay and were able to appreciate the great views. Hopefully you can return in the future and visit us again. Happy travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from Townsville, Australia

nice hotel, lovely outlook,

Posted Sep 23, 2016 on Wotif
Pros: As above
Cons: Some areas of housekeeping could be improved but in no way was the facilities dirty.
Location: Only a couple of hours from Townsville with easy access to numerous island experiences. Shopping and all forms of water sports are at your disposal.
East walk to town via picturesque broad walk. Overlooking the marina is never boring and their onsite bakery does the best breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Albury Australia

The hotel was in a great location and very quiet

Posted Sep 7, 2016
Pros: Very spacious and easy access to shops and restaurants at Marina.
Cons: Some maintenance is required on kitchen cupboards and locks on balcony doors.
Location: Lots to see and do around Airlie Beach especially the ferry out to Daydream and Hamilton Island - Island Hopping trip.
We had a very nice week at this hotel and would certainly return. The pool was very clean and t The Rainbow Bakery was excellent.
Comment from Hotel Management
Sep 13, 2016 by Charmaine, Hotel Management
Thank you for taking the time to leave feedback. We always endeavour to provide a great experience for our guests so appreciate hearing about anything that needs improving. It's great that you enjoyed your stay- we look forward to seeing you in the future!