Ratings based on 199 Verified Reviews

3.8 out of 5
88% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by Javier

This traveler left a rating score only Posted Jan 10, 2017 on Hotels
2 out of 5
by A verified traveler from Vancouver BC Canada

Disappointment

Posted Oct 11, 2016
Pros: The location is the best and only 5 minutes walk to main area.
Cons: Hotel stuff should recognize their business ( service industry ).
Location: Per above, the location can be the best. If you have interest to have dinner and drink outside, lots of restaurant and bar is close by.
Hotel stuff are not helpful and not interesting in their business. We asked a few things to help, but non of them was accomplished. Take for examples, out of order (safety deposits box) , no towels after room cleaning ( it took more than one hour to bring it after asking ). No wine opener available. We need small change such as 10, 20 euro from 100 euro, but they did not help at all and asked us to go to the bank next day. I have lots travels many times with my wife and this is the first experience with such disappointment.
5 out of 5
by A verified traveler from Porthcawl

From Porthcawl to Aix-en-Provence

Posted Sep 7, 2016 on Hotels
Convenient safe parking with all hotel and local requirements for shopping, dining and attraction readily available
2 out of 5
by David from Italy

Maybe not . Found much better three stars hotels.

Posted Aug 29, 2016 on Hotels
Room not completely ready at the arrival. Lump broken in the living room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Waterloo Ontario Canada

Great value. Great location

Posted Aug 8, 2016
Pros: Staff were great. Room was clean and comfortable. Good location
Location: great location. Old city terrific to walk, eat, shop.
HOtel staff very helpful and friendly. Kitchenette well equipped. Bed was comfortable. Room and hotel in general were very clean. Would recommend to anyone.
3 out of 5
by A verified traveler

Sfaff and location great...

Posted Jul 29, 2016
Pros: Staff very helpful
Cons: need to get an aesthetic maintainer...the place is quiet shabby looking and would do well with a little freshening
Location: Close to the old town....
Room smelled mouldy and damp. Coffee maker required special discs and no complimentary ones were provided. Had to buy. Carpets dirty, elevator broken, had a very rundown feel...
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

spacious and clean room but lift under maintenance

Posted Jul 27, 2016
Pros: spacious.
Cons: lift under maintenance. need to climb stairs to access to room.
walking distance to city centre. it's far to walk to bus station if carrying lots of bags. Lift was under maintenance during the stay so need to climb stair to access to room.
5 out of 5
by Frank

This traveler left a rating score only Posted Jul 1, 2016 on Hotels
2 out of 5
by A verified traveler

Location & comfy beds

Posted Jun 11, 2016 on Orbitz
Air Conditioning was broken, fan was given, but room not changed. Refrigerator needed defrosting & smelled of rotten fish. Could not even leave water bottle to get cold. Toilet light was out. Bathroom needs updating. Location biggest selling point. Receptionists seemed aloof when I mentioned room issues & unapologetic.
4 out of 5
by Caroline from Durham

Great location. Good bargain. Helpful Staff.

Posted May 30, 2016 on Hotels
The staff was helpful and friendly. The price was right. The breakfast was good. We loved Avignon.