Not properly cleaned, found man hair on the first night.
Air conditioning doesn’t have a cooler option so it’s just fan. And they set on a timer to shut off so the first night we were awaken every 2 hours to turn it on again. (complained 3 times). The next day they turn the timer off however it’s a central aircom, so it’s automatically off at 9pm and 11pm, most stupid system for a 35degrees heatwave!
Definitely not a 4 star hotel.
The lady with Blonde hair and brunette guy were helpful, but the blonde lady with glasses is terrible at costume services! We asked for a free night and they said we never complained, funny as they gave us 1 free parking day to try and compensate when we were leaving.
Good location as only short walk to city, however customer service and and aircon systems need some work