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Reviews of Chateau des Comtes de Challes

3 out of 5
Chateau des Comtes de Challes
247 Montée du Château, Challes-les-Eaux, Savoie

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 292 reviews" "
Rating 8 - Good. 114 out of 292 reviews" "
Rating 6 - Okay. 17 out of 292 reviews" "
Rating 4 - Poor. 6 out of 292 reviews" "
Rating 2 - Terrible. 0 out of 292 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Francesca

Stayed 1 night in Jul 2023

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Transit Stop
Good hotel. Helpful staff. Small room, but excellent A/C. Good parking onsite, The restaurant was average and over priced.
Stayed 1 night in Jun 2023

10/10 Excellent

colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
fabulous dining
Stayed 1 night in May 2023

4/10 Poor

Paul M

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Beautiful building and park. I wish the inside was on par.
Stayed 1 night in Apr 2023

8/10 Good

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stopped for 1night on our way to the Alps. Staff were helpful and friendly. Food was good, I think we were lucky to squeeze in as we hadn’t booked ahead. The musicians at dinner were great.
Stayed 1 night in Mar 2023

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful chateaux. Will definitely return
Stayed 1 night in Feb 2023

8/10 Good

Ulf

Stayed 2 nights in Sep 2022

10/10 Excellent

TP

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!
Stayed 1 night in Aug 2022

8/10 Good

Penny

Stayed 1 night in Apr 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
Nice Château hotel One night stay on way to skiing Used about 5 times
Stayed 1 night in Jan 2022

10/10 Excellent

SEIICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful chateau, a perfect stay.
We just LOVED our stay at the chateau. The room was very clean and well appointed, the food was superb and the staff ever so kind and professional. We also were impressed with the wine tasting tour offered on the day of arrival. Very informative and the wine of very good quality.
Stayed 2 nights in Dec 2021

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Beautiful hotel and setting
Beautiful location and setting Good: excellent fine dining, retains many of the features of a castle from this era. Free wine tasting and visit of the cellars as guests Downs: v poor service in the bar was non existant, haD to ask at reception each time. Breakfast strictly self service in contrast to the fine dining experience. floor boards in corridor super noisy and disturbing.
Stayed 2 nights in Oct 2020

10/10 Excellent

Pieter C. R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Very nice venue. Very friendly staff at reception. Nice Room
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic building full of character. Perfect position for a stop off on our way to the ski resort.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
Great place to take a little breather from iur hectic lives.
Stayed 1 night in Sep 2019

6/10 Okay

Michael

Very nice but not truly dog friendly.
We had our dog with us. The garden is small and the only way to eat without leaving the dog in the bedroom was to have room service. The food was excellent.
Stayed 1 night in Jun 2019

4/10 Poor

Lindsay

Liked: Cleanliness
Disliked: Room comfort
Disappointed
Disappointing for what could be a really lovely place. The price we paid was reflected in the very small 2nd floor room - the bedside tables completed the width of the room leaving you unable to open the wardrobe door. The bright orange fluffy cushions added nothing to the ambiance of the room, though the window did open onto a lovely countryside view. The air con in our room failed to work, despite the chambermaid trying to sort it - a electric fan was finally provided but proved ineffective in the June heatwave! We had booked for dinner in the restaurant, but were shown an outside table - our request for an inside one was not met as we were told it was full. It was simply too hot to sit out to eat - it was almost 10 minutes before we were given a menu by which time we had decided to go into the town to eat. The menu prices were very expensive but I can’t say if the food was worth it!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and excellent dining. Very nice quiet location.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bath doesn’t drain and the window doesn’t open.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, great room and marvellous food. Beautiful chateau in tranquil location
Stayed 1 night in Apr 2019

10/10 Excellent

James, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old chateau with comfortable rooms, good restaurant and a great wine list.
Stayed 1 night in Nov 2018

10/10 Excellent

John, Yorkshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome, and helpful staff. Excellent food. Great location for our journey
Stayed 1 night in Aug 2018

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good restaurant, pleasant staff.
Nice place, good restaurant, pleasant staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

John, Michigan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful older property which seems to cater to older clientèle. Old style French hotel , the kind I really like. The well dressed staff strives to give a feeling of old time French hotel luxury . Many upgrades have been done to the rooms to do so. Though the overall effect is very good, it is not far from perfect. These kind of old properties require huge investment to bring everything up to date.
Stayed 1 night in May 2018

8/10 Good

Merav, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel very good location.
very nice hotel very good location. quite and pastoral
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over en route to ski resort
Very comfortable stay in lovely surroundings. Excellent staff.
Stayed 1 night in Feb 2018

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected gem. Beautiful service. Beautiful venue. Great food. Bonus fun wine tasting.
Stayed 1 night in Sep 2017

10/10 Excellent

les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
Very nice experience. Everything you would want for a overnight stay except it needs to have a tea / coffee facilities in the room and a safe most others do
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Savoy
Beautiful surroundings and old-fashioned comfort although the hotel room I stayed in needs a facelift. Grounds are lovely and the visit to the wine cave was a highlight as was the gourmet dinner.
Stayed 1 night in Aug 2017

8/10 Good

US Traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful chateau hotel
This is a very charming hotel with lots of character. The price to experience was outstanding. The grounds are very pleasant and this a great location to explore the surrounding towns and villages. Do arrive before 6 pm to take a tour of the wine cellar and try their wines. If you arrive on a weekend make a dinner reservation at their very fine restaurant which can be booked due to its excellent quality. The breakfast pastry is excellent and the setting pleasant. This was a great find!

8/10 Good

James, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel with excellent restaurant.
Nice quiet hotel with excellent restaurant. Just the sort of stopover you need after a day's drive. Super meal. Staff were extremely pleasant and helpful. Would definitely recommend and would return on next skiing trip. Easy access to motorway for onward journey.

10/10 Excellent

sadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel. Excellent restaurant
Wifi needs to be upgraded. Very slow

10/10 Excellent

Natura

Liked: Staff & service, property conditions & facilities, room comfort
Was great night!!! Great restaurant and great staff of restaurant!! Don't miss this place and try to visit wine seller.

10/10 Excellent

Michael, Chorley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over on our way to Italy
Great over night stay on our way to Italy. Good pool for relaxing after a long drive and an excellent restaurant with fantastic food. Reception was also very helpful. Our only criticism was that there were a lot of staff in the restaurant doing very little, they were good at looking at you, than wandering off. We would have drunk more at lunch, if we could have got anyone to serve us. Likewise service at the bar before dinner was difficult. I was told by one older man who kept wandering through the bar,that he was busy with a party. That may be but he made no effort to get anyone else to serve me.

8/10 Good

Not Provided, san diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiescent retreat away from bustle and hum
Good comfort, great location off a beaten path, picturesque setting; rooms are quite spacious, superb restaurant, this is my go to place

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - Fantastic food..
Fantastic hotel. Extremely helpful and friendly staff. We ate in the hotel and the food was reasonably expensive but more than worth the money.

8/10 Good

steph, wiltshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped on the way to Meribel for a ski holiday
Beautiful old chateau - staff were welcoming on arrival. Tha bathroom was beautiful and had a very long soak in the bath after our very long journey. The weather wasn't very good so couldn't see the views from the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFUL!
Beautiful, beautiful, just beyond beautiful! :) We especially enjoyed the dining at the in-house restaurant.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and location.
A beautiful medieval romantic hotel, set in a beautiful valley surrounded by mountains - fantastic. The perfect place to bring your partner, but equally good as a business hotel. Price surprisingly good, probably because it is in a remote location, miles from large towns. Restaurant serves very good quality food at reasonable prices (31 euros for 3 course meal), with excellent service. Location good, if you wish to enjoy a romantic stay or the local activities (walking/hiking/skiiing/parks/lake/thermal spa etc...) My only (small) complaints are: - Curtain did not shut the light out properly. - TV in room needs updating (I would stay here again, even if the above were not corrected)

10/10 Excellent

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a fantastic location
Boojed this hotel at short notice when travelling through France. The hotel was immaculate and had just the right mix of historic charm and modern facilities. I would highly recommend this hotel.

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely inexpensive chateau stay
Lovely pitstop for 1 night; in house restaurant is quite expensive; breakfast very good value; pizza place down the road - Pinata very reasonable but don't order meat dishes; only order pasta and pizza.

10/10 Excellent

Tom, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to sky atractions
will recommend it to everyone

10/10 Excellent

nanateatsweatseekdotcom, worldwide flexpats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic historic chateau
This is a beautiful old place with great charm and ambience. The rooms are beautifully appointed, with great beds and bathrooms and lots of little amenities. The customer service was above and beyond normal levels of service. One example (and there were many): When we arrived after a 7 hour drive with no food, the receptionist fixed us up with wine and cheese on the patio even though the restaurant wasn't open. It went on from there. They simply couldn't do enough for their guests. It makes you really want to take a few extra moments to find hotels like this that are family owned. In this instance, the family is very involved in the day to day operations and it shows! Highly recommended and we will return.

8/10 Good

Jeremy , Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the countryside of Avignon.
Quaint and good way off the beaten path. Nathalie and Thierry (wife and husband) were both very welcoming and made our stay very enjoyable. The three course dinner was excellent and the chateau is only about a 10 minute drive from the city centre of Avignon, so it's very convenient if your looking for a lively evening after dinner.

10/10 Excellent

Andrew, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel with a super terrace and outlook
Straying in a converted chateau was a real treat. And the food was great too.

10/10 Excellent

Steve, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Stayed 2 nights. Great experience. Warm welcome. Dinner was excellent In superb large dining room befitting a châteaux.

10/10 Excellent

Ryan, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A True Chateau Experience
What a great hotel, this was my second time staying there and it was wonderful. Our room had incredible views and a good breeze coming in through the window. We enjoyed a great dinner at the restaurant and perfect service from everyone. The room was in great shape, bathroom as well. Only downside was the pool was still closed on a beautiful day but we just cruised up to a lake 20 minutes up the road. We will definitely be back!