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Overview of Urban Hôtel (Ex Agora)

Photo gallery

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, blackout drapes

Urban Hôtel (Ex Agora)

3 out of 5

4.1/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationGrand Cercle Casino4 min walk
    Popular LocationThermes Chevalley12 min walk
    Popular LocationNational Thermal Baths17 min walk
    AirportChambery (CMF-Chambery - Savoie)14 min drive

Choose dates to view prices

Suite

No guest room rating
  • 430 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Sofa Bed

Superior Double Room

5/5 guest room rating
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room

4.3/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Superior Room

4.5/5 guest room rating
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

About this area

Aix-les-Bains

Located in Aix-les-Bains's Aix-les-Bains City Center neighborhood, Urban Hôtel (Ex Agora) is in the city center and near the beach. National Thermal Baths and Chateau de Chambery are notable landmarks, and the area's natural beauty can be seen at Lake Bourget and Chartreuse Regional Nature Park. Water skiing and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Popular Location

What's nearby

  • Congress Centre - 3 min walk
  • Grand Cercle Casino - 4 min walk
  • Chateau de la Roche du Roi - 10 min walk
  • Thermes Chevalley - 12 min walk
  • National Thermal Baths - 17 min walk

Getting around

  • Aix-les-Bains - Le Revard Station - 6 min walk
  • Chambery (CMF-Chambery - Savoie) - 15 min drive

Restaurants

  • L Estrade — 1 min walk
  • Burger Bar BY Pizza Di Roma — 5 min walk
  • L'Ecuelle — 5 min walk
  • L'Arbre à Palabres — 5 min walk
  • Le Qg — 5 min walk

About this property

Urban Hôtel (Ex Agora)

3-star Aix-les-Bains hotel in Aix-les-Bains City Center, near Grand Cercle Casino
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. All 62 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find flat-screen TVs with digital channels, and other amenities include premium bedding and coffee makers.
Urban Hôtel (Ex Agora) offers 62 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in March 2019.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 12 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 13 for adults and EUR 13 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • 1 meeting room
  • Conference space (377 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - March 2019
  • Shared refrigerator
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Dogs and cats only
1 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per day
  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13 for adults and EUR 13 for children (approximately)
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 10 per pet, per day
  • Late check-out fee: EUR 30 (subject to availability)
  • Spa fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Agora Aix-les-Bains
Hôtel Agora Aix-les-Bains
Urban Hôtel
Urban Hôtel (Ex Agora) Hotel
Hôtel Agora Hyper Centre Ville
Urban Hôtel Hyper Centre ville
Urban Hôtel (Ex Agora) Aix-les-Bains
Urban Hôtel (Ex Agora) Hotel Aix-les-Bains

Frequently asked questions

Can I cancel my reservation for free at Urban Hôtel (Ex Agora) and receive a full refund?
Yes, Urban Hôtel (Ex Agora) offers free cancellation on select room rates, because flexibility matters! Please refer to Urban Hôtel (Ex Agora) cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Urban Hôtel (Ex Agora)?
As of Apr 19, 2021, prices found for a 1-night stay for 2 adults at Urban Hôtel (Ex Agora) on May 16, 2021 start from $78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Urban Hôtel (Ex Agora) have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.
Is Urban Hôtel (Ex Agora) pet-friendly?
Yes, this property allows cats and dogs (limit 1 per room). There's a fee of EUR 10 per pet, per day.
How much is parking at Urban Hôtel (Ex Agora)?
Self parking is available for EUR 12 per night. Limited spots are available.
What time is check-in at Urban Hôtel (Ex Agora)?
Check-in is from 3:00 PM - anytime.
What time is check-out at Urban Hôtel (Ex Agora)?
Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).
Where is Urban Hôtel (Ex Agora) located?
Located in Aix-les-Bains City Center, this hotel is within a 15-minute walk of Grand Cercle Casino and Thermes Chevalley. National Thermal Baths and Lake Bourget are also within 2 mi (3 km). Aix-les-Bains - Le Revard Station is 6 minutes by foot.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 38 out of 94 reviews
5 - Excellent 40%
Rating 4 - Good. 40 out of 94 reviews
4 - Good 43%
Rating 3 - Okay. 9 out of 94 reviews
3 - Okay 10%
Rating 2 - Poor. 5 out of 94 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 94 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only drawback was difficult car parking
Stayed 1 night in Aug 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very good shower, good breakfast, very secure parking. Only criticism, could not access BBC news, despite the fact it was included in the list of channels.
Stayed 1 night in Jul 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was recently renovated and the final result is very nice.
Stayed 2 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Good location nice rooms good housekeeping overall but we didn’t get tea coffee sachets one at but when requested quickly provided Extremely helpful friendly staff Will come again to stay and recommend any time Thank u for looking after us
Stayed 2 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Je reviendrai sans probleme du check in au check out, tout le monde a été charmant. Hall d'acceuil charmant, comme les chambres. Qualité de la literie tres bien, salle de bain confortable avec de bon produit. Quelle tristesse de ne pas etre resté plus longtemps et de profité du SPA. Superbement bien situé pres de la gare, du casino, du centre, etc
Stayed 1 night in Jan 2021

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