Ratings based on 251 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bedford

Nice hotel with fantastic private beach

Posted Feb 7, 2017
We wanted a beach holiday outside Dubai but with the ability to head to Dubai and we definitely chose correctly with this hotel. A beautiful hotel with plenty of facilities, including several restaurants, a bowling alley, good size pool and a great private beach. Staff are numerous and very helpful. The whole hotel is kept immaculate. There is a shuttle bus service into Dubai three times a day (morning, afternoon and evening) and you can also head back on this if a seat is available.
5 out of 5
Recommended
for Everyone
by A verified traveler from lagos

The Zanzi Bar by the ocean is an experIence.

Posted Feb 5, 2017
Dinner at the Zanzi Bar which is set at the beach is an unforgettable experience in the evening. Was a bit chilly as the two fire places weren't enough but overall was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from dubai

Wonderful resort... Loved it

Posted Jan 22, 2017
It was an amazing stay... Everything was perfect...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2016 on Hotels
2 out of 5
by A verified traveler from Kuwait

I was disappointed !

Posted Oct 18, 2016
Location: The location of the hotel allows you to walk to some really great restaurants. In fact one was GREAT and I look forward to eating there again.
The room was good. However, the restuarants in the Hotel were below average. Especially breakfast and over priced. Had to beg to get a cup of coffee. The Chinese restaurant is overrated and the food was not very good and not per the menu - no Bok Choy in the meal as per the menu. The Fitness Center was very good but you have to being the small towel from your room. The bars offer one free cocktail with one bought but are very strict on the interpretation of a cocktail. In summary no reason to stay there again.
Comment from Hotel Management
Oct 19, 2016 by Terje Abrams, Hotel Management
Dear STAN, Thank you for choosing Kempinski Hotel Ajman, as your preferred getaway. We regret to learn about your frustration, as this is not what the majority of the guests regularly tell us, and it is indeed deeply saddening to learn that you haven’t been satisfied with any of our facilities, neither with the services by our courteous team members. I would sincerely like to apologise for any inconvenience occurred during your precious stay with us, and we are keen on investigating further, in order to hopefully have the chance to welcome you back with us, and to serve you better the next time. Kind regards, Terje Abrams, Public Relations Manager
3 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thank you for choosing Kempinski Hotel Ajman as your preferred destination and leaving your review. This will help us to refine our services. We are looking forward to welcoming you back soon. Best regards, Daniel Scholles eCommerce Manager
4 out of 5
by A verified traveler

Posted Oct 4, 2016 on Hotels
Comment from Hotel Management
Oct 9, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for choosing the Kempinski Hotel Ajman as your preferred destination for an unforgettable staycation. We are glad to read that you have been satisfied with our services and facilities throughout your stay and we look forward to welcoming you back in the near future. Kind regards, Terje Abrams, Public Relations Manager
5 out of 5
by A verified traveler

Posted Sep 24, 2016 on Hotels
Comment from Hotel Management
Oct 9, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for choosing the Kempinski Hotel Ajman as your preferred destination for an unforgettable staycation. We are glad to read that you have been exceptionally satisfied with our services and facilities throughout your stay and we look forward to welcoming you back in the near future. Kind regards, Terje Abrams, Public Relations Manager
4 out of 5
by A verified traveler

Beach hotel

Posted Sep 17, 2016 on Hotels
Our stay was great but the noise the only think bothered us
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thank you very much for leaving a review after your stay at our hotel. We are glad that you have overall enjoyed your stay, but we are reading your comment about the noise with great care. We assure to investigate this issue and offer you an immediate resolution, should such a situation come up during your next stay. Best regards, Daniel Scholles eCommerce Manager
5 out of 5
by Jinny

Posted Aug 21, 2016 on Hotels
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Dear Jinny, thank you for evaluating your stay here. We are more than happy that you have enjoyed it and we are looking forward to welcoming you again very soon. Best regards Daniel Scholles eCommerce Manager