Posted Sep 18, 2016
The resort grounds and beach are excellent. The initial suite on level one was dark and had a limited sea veiw, rather a garden view. On day two we asked to move to a higher level suite and this was a great improvement, being bright and having a full sea/ocean view.
Breakfast is served in the one location serving the same food options on a daily basis.
Limited evening entertainment with few daytime onsite options.
As a family of 3 adults, having booked two rooms the staff seemed unable to adapt the private dinning options from those avaiable for 2 or 4 to meet our requirement for 3 adults
Comment from Hotel Management
Sep 19, 2016 by Ester, Hotel Management
Thank you so much for taking your time in sharing your complimentary review of the resort.
I am delighted that you and your family had a great time in the resort and I am also very pleased with your favorable remarks on our facilities and service.
Your comments on the limited entertainment and private dining options are well noted. My team and I will look into these to as continuous improvement of our facilities and services is what we strive for.
We hope your future travels will bring you back to the Philippines and we look forward to welcoming you back in Shangri-La Boracay.
Ester P. Marcaida