On the beach, white sand, sun loungers, beach umbrellas

Reviews of Surfside Boracay Resort

2.5 out of 5
Surfside Boracay Resort
Angol, Boat Station 3, Manoc Manoc, Boracay Island, Aklan

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 260 reviews" "
Rating 8 - Good. 105 out of 260 reviews" "
Rating 6 - Okay. 11 out of 260 reviews" "
Rating 4 - Poor. 5 out of 260 reviews" "
Rating 2 - Terrible. 3 out of 260 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ha

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
My favorite hotel in station 3. Directly on the beach. Best foods japan restaurant. Very delicious, cheap prices.
Stayed 8 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful staff. Perfect location right on the beach. Great size room opening onto terrace area with hot shower and cool aircon. In house Restaurant for fine dining. About 20 walk to the DMall. Would definitely stay here again
Stayed 4 nights in May 2023

6/10 Okay

Marlon

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It’s a beachfront property in a less busy area. Staff is great. The room needs updating as things have worn out.
Stayed 5 nights in Mar 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
One word.., Fantastic! Incredibly warm and friendly staff, spacious, super clean and airy rooms.., and steps from White Beach. The restaurant serves up mainly Japanese food but also good selection of local fresh seafood. Excellent breakfast and many other local restaurants close by. Highly recommended and would not hesitate to book with Surfside again👍
Stayed 5 nights in Mar 2023

10/10 Excellent

Angella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and beyond helpful when one of us lost our luggage. They helped us call the airline and contact the company that would deliver the luggage. Their breakfast options were fantastic and delicious! The massage on premise was very relaxing. The area around the beach is close to semi popular areas. The very popular areas are just a 20 min walk or a very close tuk tuk ride. Quiet enough to relax and sleep at night.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, very friendly staff. Good food and drink options, breakfast being a highlight. Sits next to the beach and is walkable to most locations along white beach.
Stayed 2 nights in Nov 2022

10/10 Excellent

PEDRO V., CHICAGO

Stayed 2 nights in Sep 2022

10/10 Excellent

jay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem on Station 3
Loved staying at the Surfside! Great location at station 3 right on the beach, away from the throngs on station 2 but close enough to walk there when you want to eat or people watch. The breakfast every morning was delicious, and the restaurant has a great variety of reasonably priced food. The room and bed was comfy, very fair price for being right on the beach. Staff was very friendly and the star of the facility is their dog Kalibo! Highly recommend a stay here!
Stayed 10 nights in Feb 2022

10/10 Excellent

Reumel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Feb 2022

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Extremely good hotel, room and staff. Would definitely go back again
Stayed 5 nights in Feb 2020

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach vacation
Beach was accessible by foot from the hotel. Very convenient
Stayed 3 nights in Nov 2019

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the Beach
It’s a smaller hotel on the beach and at the far end of the white beach , it’s rooms are just simple , good Ac .if your looking for quiet and off the main steam then this would be good for you , But if you want night life , Full beaches , Crowds ,Shopping then the district 2 is where you should go ,
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel right on the beach in station 3. Stayed 2 nights in their junior suite and am really glad we picked that room. It is really large with a comfy bed, sofa, dining table, massage table and a private roof deck overlooking the ocean. The staff is very friendly and I preferred the area as it’s easy to get most places yet relatively quiet. The free breakfast didn’t have a ton of choices but everything was good. After staying a few places in Boracay this is the only hotel I would return to.
Stayed 3 nights in Aug 2019

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Staff are friendly, checking in is fast, and rooms are clean.
Stayed 1 night in Jul 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southern end of white beach
We had a comfortable room in the middle of the upper floor. The AC worked well and having a floor fan helped with drying wet swimsuits, as did the balcony, which also had a bamboo hammock. Breakfast to order was served in the hotel's beachfront cafe (must be there by 9:45). We enjoyed the selection and the coffee, tea and fresh juice were unlimited. The staff were friendly and professional. The location was great, being an easy walk to two local convenience stores and right on the beachpath that parallels the sea. The southern end is more laid back than the Northern end. We enjoyed both and enjoyed the variety.
Stayed 2 nights in May 2019

10/10 Excellent

Chris, San Antonio, TX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right on the beach close to station 3. Although it's a 10 minute walk to the main portion on the beach strip, it's located away from all the crowds and traffic giving you more peace and quietness, as well as privacy. Nice breakfast selection as well. My only complaint was the internet. The Wi-Fi was incredibly slow and unreliable. Other than that I would definitely stay here again in the future.
Stayed 8 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location if you’re looking for peace and quiet stay in Boracay. Has a great restaurant and staff service is excellent. Don’t have much hotel facilities like pool, business office etc but has a spa and internet connection is acceptable and the price is reasonable. Will stay here again for sure.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is commendable as well as how the property is designed, maintained and staffed. You get the feeling, during your stay, that the resort is doing very well as a business. Their Nagisa cafe serves authentic Japanese ramen. Location: 10 (far from the happening places but everything you need for a satisfying R&R is there, even a 7-Eleven 5 minutes walk away) Staff: 10 Facilities: 8 Room/Rate: I have to rate the room 10 if you consider the price Beach front is amazing. Better than in station 1 at the moment and is competitive with the well-tended beach fronts of Station 2's nicest hotels Ambience: 10 for romantics and those who just want to appreciate the beach Downside: Despite the obvious limitations (this isn't a luxury hotel), one can easily appreciate the effort taken by management and staff to make the best out of their little hotel. Much of this effort is successful.
Stayed 3 nights in Mar 2019

10/10 Excellent

Laura

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly. Room service was fast including the restaurant staff. Thumbs up for the breakfast as well.
Stayed 2 nights in Mar 2019

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best of Old Boracay
Surfside is a throwback to the old Boracay I remember from 15 years ago. No fancy tall building, no fancy pool, but very good service in the Station 3 area where the vibe is a lot more laid back (and yes, a bit more rustic) than the Station 2 area. We had the Ocean Junior Suite which was the only room with an Ocean view and a huge patio overlooking the beach (this is the one you want). Easily large enough for me and my wife and my grown daughter to stretch out in. The staff was extremely helpful, especially Leng-Leng who took care of our airport transfer, taking care of every detail, literally from the flight gate to the hotel (and back). The included breakfast was also great,right in front with a view of the beach.
Stayed 3 nights in Jan 2019

8/10 Good

Nimfa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place was so convenient to stay with and food was superb. the room is clean and big. the wifi is not so fast and we have a hard time connecting to it but overall our stay was superb.
Stayed 3 nights in Jan 2019

10/10 Excellent

Ryan, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel next to the beach
Quiet hotel with quiet beach front. Food at hotel was good and great spa hotel.
Stayed 3 nights in Apr 2018

8/10 Good

Mary Abegail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay
Location is ideal if you want to stay in a quiet area. It is very convenient that the hotel have a restaurant and a spa. Lyn at the Yasuragi spa has amazing magical hands. My massage was lovely! Room is spacious, everything you need is provided. A suggestion though is to maybe have extra mirror (only 1 mirror by the sink) for the ladies, maybe by the door so we can check ourselves before we leave the room. I had to climb the bed Everytime to look at myself in the mirror - you'll understand when you get there. I wish they will also be lenient with bath towels. I have long hair and I need 2 towels to dry myself and my hair. I asked nicely for a 3rd towel but they refused (2 for me and 1 for my boyfriend). They might have thought that we are going to use it for the beach as they had beach towels to borrow as long as you leave a 500pesos deposit. I explained to the receptionist that we weren't going to use the towel for the beach as we had our own beach towels but she refused. Sorry but I didn't really feel the one of a kind service the other reviews have stated. I was waiting for that but it didn't happen. 1 exception was Jun who picked us up from the airport to the hotel. We were impressed by his service as he ushered us flawlessly from the van to the boat to the hotel with our 30kg luggage while keeping us informed about the things we see on our way. There is nothing wrong with the hotel though. I do recommend for you to stay here.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good service, close to the beach
This hotel was a nice stop for a Boracay overnight. It was easy to get to and right on the beach, but far enough away from the center of nightlife that we could rest easy. The staff was very helpful and even packed us a breakfast when we departed early. It was clean and affordable so no complaints!
Stayed 1 night in Nov 2017

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place but a little walk to station 1. I had storms a lot while there
Stayed 4 nights in Oct 2017

10/10 Excellent

Alex, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy atmosphere close to the beach
Had an awesome time in Surfside Resort. Everything is so organised...The way they treat the guests makes you feel very special...
Stayed 6 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beachfront HOTEL
Nice and clean. Beachfront in a less busy part of the beach
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family vacation
Beds are comfortable, 2 family rooms are available, beach is right at the front. Hotel staff very friendly and accomodating. We would stay here again. Family with 5 and 6 y old
Stayed 6 nights in Jun 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surfside a great cosy place to visit
The accommodation, staff and services are great. Clean and comfortable. Great location on the beach. Staff always willing and wanting you to have a good stay. Wi-fi a little slow. Highly recommended at the danger we may never find a vacancy there again! Many thanks to one and all.

10/10 Excellent

Janey, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures don't do justice
My daughter and i loved the ambiance. Its a cozy and quiet hotel on the beach with a great restaurant Close enough to walk to busier station but we loved retreating back to the friendly atmosphere created by the staff.

8/10 Good

carole, TN

Liked: Staff & service
Friendly and great location
Doesn't have ocean view but it's steps from lovely, clean beach

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Boracay
Stayed there for a week for my one year wedding anniversary and it was amazing. Being at the end of all the craziness is awesome, you're not bothered by noise or groups of people hanging out in front of the restaurant. The food is delicious Nagisa and the Spa is great as well. Nothing to complain about. Just wish we didn't have to leave.

8/10 Good

Rai, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, plenty of amenities, and beach side
My father and I stayed in a double room called "Nemo." - Cleanliness Overall, the room was very clean. Sheets, pillows, and bed were all comfortable and neat. Fridge was stocked with refreshments appropriately. Bathroom and shower were also clean and had no issues. No complaints! Bare in mind this isn't a fancy Western resort, and does not have that look--which I enjoyed. - Proximity to beach & amenities Located at end of developed part of Station 3, short walk to other Stations, as well as d'talipapa (major area to do souvenir shopping)/ also able to use tricycle Station 3 overall is much quieter, less people, and perfect for a relaxing vacation. Having the included breakfast with the view of the beach is a great experience in itself. Also, being able to lounge in front of the hotel on the beach, have drinks, etc. was wonderful. Beach vendors for food, excursions, massages, nail services, souvenirs do pass through here as well. You don't miss out. - Spa 1/2 price on all services, great service from staff. Facilities were clean. Massages were administered well. - Staff Very helpful in identifying needs at beginning of stay, setting up transportation, providing towels, answering miscellaneous questions about the area.

10/10 Excellent

Maria B., Queens, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
This hotel is the perfect location for those who want a quiet and relaxing time in Boracay. The staff attended to our requests right away. I was travelling with my 80 yr old father who has difficulty walking but the staff were kind enough to assist us everytime. The food in the cafe was also good! We had a wonderful time at the Surfside!

10/10 Excellent

RNTX, L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very close to the beach.
My family and i tremendously enjoyed our stay at Surfside. Its located at station 3. The staff and the owner were very friendly and nice. The free breakfast taste delicious, with a nice looking view of the beach. Its very quiet, less crowded compared to station 2. There's small police outpost infront of the resort that made me feel safe. I'll definitely come back and will stay longer.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Accessible Hotel
The hotel was very accessible, peaceful and safe. Very accommodating staffs is a plus. The price is reasonable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel
We had a wonderful 9 day stay at Surfside and a complimentary Spa which really was fantastic! The hotel is located on the quieter end of white beach and has a lovely restaurant area with great breakfast from local food to Japanese and American! The bar has a relaxed feel during the day and evening and the staff are really lovely and helpful. We met a German couple who were staying at Surfside and they had returned to stay there; we would do the same if we return to Boracay.

10/10 Excellent

Jan, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone's Nice
I loved that everyone is so courteous and that were acknowledged by every staff that we encountered--from the receptionist to the people who clean the rooms. When we got there, we were given a cold towel, mango juice, and welcome leis. The stretch of the sand from the hotel to the shore is pretty short compared to station 2 but it was okay because the water was clear when we were there in January.

10/10 Excellent

Robert, Chicago, U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Vacation Destination...
A truly nice hotel, very comfortable and relaxing, great breakfast, so quiet and a great beach, lots of shade if needed,, quiet end of beach..but easy to walk to the busy area…good security, safe in room, great spa next door for massages..child friendly..free shuttle to ferry landing,,Free one time massage,, Everyone very service oriented, Joy Tan, the manager,, just awesome and genuinely helpful.. I highly recommend...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice
If you go there just stay in this hotel because the owner of the hotel is working there with them :)

8/10 Good

Bruno/Mera, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here....
Great little place to stay, we upgraded room to Queen bed Orchid room from 1st-9th July. Very clean, hammock, brollies, beach towels, wifi good. Fantastic spar, had many treatments all first class. Great Japenese food too. All in all I thought we had value for money! Tip; let the hotel arrange your transport, I'm so glad I did that because of the mayhem to get there independently....!!

8/10 Good

vanessa amor, antipolo city, philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff and quiet place
The place is nice with the nicest staff in the whole world. They are really helpful, including the owner. The place is situated in far end of station 3 so its quite far from the bars and party during the night which we like. Thumbs up to the free breakfast. They even packed our breakfast because our flight was so early.

8/10 Good

Simon M, KL,Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel staffs
The hospitality shown by the staff was excellent! They are very helpful and friendly. Nice hotel by the beach side. Only drawback is they are located at the end of Station 3.And it takes about 30mins walk to the main,happening centre Station 2.

10/10 Excellent

Salome Faith, CEBU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TWO THUMBS UP FOR SURFSIDE
Overall stay was very relaxing. Location - far from the activities and parties but we highly appreciate the distance as we will be able to walk a min. of 2km daily.. very much appreciated for those on a vacation but trying to maintain a certain activity level. Since it's away from the common happenings, it's very peaceful to just stay on the shore and watch the view. Cleanliness - room and everything around was neat. Service - people are hospitable and very quick to respond. they are attentive. The room door may look and feel a bit old but the place is very ok. :)

10/10 Excellent

John, White Rock B.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surfside Boracay the place to be
Great location, service, staff. The people there aim to make your stay so very special. The extras really make you feel so at ease. From a warm welcome on arrival, coupons for free massages (they were great), to putting complimentary beach towels on your lounger for you. The staff are good with English and Japanese and also manage quite well with other languages. Our room was very good. The in-room safe was essential. The plumbing worked well and the bed was very good. The hotel can arrange transportation to and from the airport and even extra curricular trips. They have available life jackets and snorkel gear and sell at a minimal price flip-flops if needed. The cafe, looking out to the beach, serves up a good variety of dishes served up by very friendly staff. (All of the Philippines are behind when it comes to knowledge of gluten-free diets.) The drinks are great. The spa offers great massages that will be urging you to return for one more the next day. The location is at the quiet end of the beach, away from the frenzied masses of tourist at station 2. However everything is close by with the aid of a tricycle, man powered or motored. It's a small island. I joked I was going to give a bad review to help my chances of having vacancies available for my next trip. However, that would be selfish and the hotel and staff deserve plenty of acclaim. A perfect stay guys, thanks so much and see you soon!

10/10 Excellent

Bev, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet area.
A good stay as usual with excellent service. Rooms are basic but clean and comfortable and the location is away from the noisier crowds.

10/10 Excellent

Tobi, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value at the quieter part of white beach
Javanese management. Therefore very clean. Good Japanese food at reasonable prices. Ask for a discount or room upgrade. Right on the beach. Fresh beach towel every day included. Also they have beach mats reserved for hotel guests. Also great massage & spa.

8/10 Good

IA & Fam, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff, value for money
Basic room - clean and nice firm bed, great quiet section of White Beach, wonderful staff, hands on manager, enjoyed cafe and spa facilities. Value for money. Would come back again.

8/10 Good

Richie Joy, Iloilo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Simple hotel but beachfront and value for money
Went on a solo holiday to dive and decided to stay here and it's the perfect place. The room is very basic. In fact the shower is small, there's no cabinet to put the things. But instead they put a rail and hangers for use on top of the ref. it's A very good budget hotel coz it's clean, but simple. There's a dive shop called ISLAND STAFF DIVE SHOP, with affordable rates. The food is also good and cheap and there's yasuragi spa in the hotel. Best of all, it is beach front. Japanese managing director and staff are also very helpful. Will definitely return.