The young lady that checked me in was real rude didn't even wanna give me the room I payed for after she already screwd up my reservations not once did she apologize for the mistake I payed for two nights in a jacuzzi suite instead the first night I had to check in to a regular room Terrible service WILL NEVER GO THERE AGAIN I wouldn't recommend this place to anyone
Comment from Hotel Management
Feb 1, 2017 by Customer Care, Hotel Management
Hi, thank you for reaching out to us. We apologize that you were not happy with the service you received from some of our staff during your stay. This is not the kind of experience we want our valued guests, like you, to have at any of our hotels. Your feedback will be forwarded to the hotel management to refine our service. We hope for another chance to have you as our guest at any of our Country Inn and Suites hotels.