Ratings based on 205 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Excellent hotel in heart of downtown Canton

Posted Nov 30, 2016
Pros: Central location, helpful and friendly staff, spotless rooms and accommodations.
Location: Very close to the Football Hall of Fame. I enjoyed the number of family-owned restaurants nearby such as Mulligans. Close to retail shopping.
This hotel in downtown Canton is close to a variety of restaurants (both locally owned and large chains), shopping centers and other stores. From the minute you walk in, the hotel is chock-full of friendly hospitality that the Midwest is known for. The front desk was fast and efficient with check-in even though I arrived early. The hostess in the restaurant calls everyone "hon." There is lots of football pride (Canton is home to the Football Hall of Fame) throughout the hotel.
5 out of 5
by A verified traveler from Indiana

Pet-friendly and comfortable!

Posted Oct 3, 2016
Location: It's very close to many chain restaurants and the highway.
The only interaction I had with the hotel staff was at check-in and she was very friendly. It was a little tricky figuring out how to get back to the property. Once we found the other end of Metro Circle by the Jeep dealer, we used that entrance instead of winding through parking lots. We were traveling with our 2 dogs and this was the 2nd hotel I had booked through Expedia. The first hotel, after receiving the confirmation email, stated there was a $100 charge PER PET fee. I called the Courtyard to confirm they did not have such a fee and happily they did not. So we saved $200 just by booking at the Courtyard. Our room was clean and the king bed was very comfortable - and big enough for all 4 of us! The only downside was one of our dogs is very wary of strangers so we were careful to exit our room, enter the elevator, and go outside only when we couldn't see other guests. Next time I will ask for a room closer to the back door and on the first floor. I didn't think to request it this time so it's definitely not the hotel's fault. If we attend another event in the Akron area, we will definitely return to the Courtyard.
4 out of 5
by A verified traveler from Coldwater, MI

Nice and comfortable

Posted Sep 19, 2016
Pros: The beds were comfortable, but the walls are never thick enough in hotels.
Cons: thicker walls
Location: We came for the Women's Conference at Faith Family Church, but obviously people come to Canton for the Football Hall of Fame.
We got in late due to having to take a detour after dealing with the construction on the toll road. It would've been nice to spend some time in the hot tub or enjoy sitting in the lobby. The check-in clerk was a little weird but friendly.
5 out of 5
by Tamara

This traveler left a rating score only Posted Jun 27, 2016 on Hotels
4 out of 5
by Cheryl

This traveler left a rating score only Posted Jun 20, 2016 on Hotels
4 out of 5
by Richard

This traveler left a rating score only Posted Jun 13, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Jun 13, 2016 on Hotels
The room was nice overall but it was dirty. Cobwebs behind the blinds when we tried to let some light in. Bathroom was not as clean as we would have liked.
4 out of 5
by Annie

This traveler left a rating score only Posted May 6, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Apr 8, 2016
Very pleased. Would have liked a Starbuck's coffee earlier because we had to be on the road before 7:00.