We were in town as vendors for the art show. We need a fridge for our food during the long days. We didn't get one in the first room, but they were able to move us. We had a child running like mad above us for a good hour until we called the front desk and they were very nice and took care of it for us. One night my Mom needed some OJ for her diabetes and we ran out, the manger was nice enough to turn the machine on for me so I could get her a glass. The staff was just wonderful! Some of the best that we've encountered in our travels. The room was large and very comfortable. I certainly would recommend the hotel.
Comment from Hotel Management
Jul 29, 2016 by Manager, Hotel Management
Thank you so very much for taking the time out of your day to write us a review! We do hope you enjoyed the area as well as the art show, even though you came as vendors. We apologize that the first room did not accommodate your needs, but are very pleased that we had an available room that could. We are also truly sorry about the noise above you, and are happy to hear it was handled right away. Our staff does their very best to take care of all of our guests, especially if it’s a must like the OJ! Once again, we are very glad to hear your stay was a good one. In the future if you ever find yourselves back in the Akron area, we hope you choose to stay with us.
Guest Service Agent