Ratings based on 91 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Toronto

Good location

Posted Nov 30, 2016
This was my first time staying at this location. Other than a few small issues with the room I had no complaints. As you can see in the pictures attached the bed linens had some sort of blue lint all over the inside sheets. Hopefully just from laundry. Second item was the washroom showed obvious signs of smoking based on cigarette burns on bathtub. But overall a good hotel with a great staff.
5 out of 5
by A verified traveler from US

Nice Hotel

Posted Nov 6, 2016
Pros: Nice breakfast and CLEAN!
Cons: It was a short stay but nothing that I am aware of can be improved.
Location: N/A
We arrived late and only stayed the night but it was nice to walk into a clean, nicely decorated room. The shower pressure was awesome and the free breakfast was an excellent way to start the morning before we left. I would definitely stay here again if ever in the area.
3 out of 5
by A verified traveler from US

My stay in streetsboro

Posted Oct 23, 2016
Location: restaurants and shopping centers near by
The hotel is in a great location. Its right off the highway. The rooms are decent.
4 out of 5
by A verified traveler

My visit

Posted Sep 12, 2016
Great experience. Hotel was clean , staff was good
3 out of 5
by A verified traveler from New York

Posted Sep 2, 2016 on Hotels
Room stank of smoke. Disgusting. They did not have an alternative appropriate room.
5 out of 5
by lynetter

This traveler left a rating score only Posted Aug 14, 2016 on Hotels
4 out of 5
by A verified traveler from Chicago

Posted Aug 12, 2016
Great for a family of five. Very helpful and friendly staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 10, 2016 on Hotels
4 out of 5
by A verified traveler

Nice, clean hotel. Good breakfast. Friendly staff.

Posted Jul 18, 2016 on Hotels
Nice, clean hotel. Good breakfast. Friendly staff.
3 out of 5
by A verified traveler

Not a good night's sleep

Posted Jul 12, 2016 on Hotels
The pull-out couch was disgusting for a bed. There was rice on the mattress and hair on the sheets that were supposed to be clean. We had to ask for new ones. My bed was uncomfortable, I woke with a stiff neck. The front desk person and the cook for the breakfast were friendly.
Comment from Hotel Management
Jul 14, 2016 by Casey, Hotel Management
Thank you for taking the time to leave us a review. While I'm personally glad you found our staff to be accommodating, I'm rather ashamed our room's cleanliness was not up to par with our standards. Our staff aims to deliver consistent quality experiences - I am sorry to have provided anything less. We hope to serve you better in the future. Best, AJ - Guest Services Manager Holiday Inn Express & Suites Cleveland-Streetsboro