Ratings based on 60 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Quiet clean room.

Posted Nov 7, 2016
The hotel was close to Kent State but not in the downtown area. It was quiet and the rooms were clean. We would go back.
Comment from Hotel Management
Nov 16, 2016 by Guest Experience Champion, Hotel Management
Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and services met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, Royce Guest Experience Champion
5 out of 5
Recommended
for Families
by A verified traveler from Virginia

Wonderful Stay

Posted Oct 26, 2016
Location: Was traveling to a funeral.
Everything was WONDERFUL with our stay at Holiday Inn Express Hotel & Suites. I reserved two rooms and was pleased with accommodations and service. Would definitely stay there again!
Comment from Hotel Management
Nov 16, 2016 by Guest Experience Champion, Hotel Management
Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and services met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, Royce Guest Experience Champion
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2016
It was nice. Desk clerks were very helpfull. Food not the best. Pool cold.
Comment from Hotel Management
Aug 8, 2016 by Guest Experience Champion, Hotel Management
Thanks for staying with us at the Holiday Inn Express and Suites at Kent State University. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Royce Guest Experience Champion
3 out of 5
by A verified traveler

Needs little things fixed

Posted Jun 16, 2016
I did't know they made facial and toilet tissue that bad. Electrical outlet on power strip not working. Very loud ac that blows the curtains out from window. Holiday Express needs to up their game to demand the price they charge.
Comment from Hotel Management
Jun 23, 2016 by Rocye, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the issues you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Royce Guest Experience Champion
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2016
The staff was nice. Pillows were comfortable. No issues what so ever.
Comment from Hotel Management
Feb 11, 2016 by Royce, Hotel Management
Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. We take great pride in being the best hotel we can. We look forward to seeing you in the future. With Regards Royce Guest Experience Champion
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Nice hotel close to the highway

Posted Feb 1, 2016
Location: Kent State University of course. Mike's Place is an excellent place for breakfast or anything else. You'll have to drive everywhere.
Plenty of parking. Have to drive everywhere. Mike's Place, Katie's Corner, DQ, The Wild Goat Café, Pufferbelly Restaurant are some of the good eats.
Comment from Hotel Management
Feb 4, 2016 by Royce, Hotel Management
Robin, Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Royce Guest Experience Champion
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Posted Jan 24, 2016
Pros: My room.
Location: Kent STate University and great restaurants.
The trip was kind of short notice. I have stayed there before and knew what to expect. The hotel is clean. The staff is very friendly. The breakfast is good. The room where the breakfast was very clean. My room was comfortable and not much noise outside of my room at all.
Comment from Hotel Management
Feb 4, 2016 by Royce, Hotel Management
M, Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Royce Guest Experience Champion
4 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster CA

Nice hotel!

Posted Jan 12, 2016
Great hotel with nice staff. Minutes away from charming downtown Kent!
Comment from Hotel Management
Jan 20, 2016 by Royce, Hotel Management
SA, Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. I am personally amazed at the transformation that has happened in downtown Kent over the past 5 years. It has become a great place to visit. Next time you do we hope you will visit us again as well. Sincerely, Royce Guest Experience Champion
4 out of 5
Recommended
for Everyone
by A verified traveler from Fremont, Ohio

Close to Kent St.

Posted Jan 4, 2016
Needed a place to stay before early morning hockey game at Kent. Very nice hotel, would stay again.
Comment from Hotel Management
Jan 20, 2016 by Royce, Hotel Management
Jeff, Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in this hotel, so we value your feedback. We hope you will visit us again. Sincerely, Royce Guest Experience Champion
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2015
Close to Kent State University. Staff was helpful and friendly. Room was comfortable and clean.
Comment from Hotel Management
Oct 21, 2015 by Royce, Hotel Management
Thank you for taking the time to post your review about the Holiday Inn Express and Suites at Kent State University. We look forward to seeing you again the next time you are in the Kent area! With Regards Royce Guest Experience Champion