Ratings based on 242 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Would stay again.

Posted Nov 30, 2016 on Hotels
Stayed one night after Thanksgiving. Clean room and nice breakfast. Easy access off I-76, yet quiet.
Comment from Hotel Management
Dec 9, 2016 by General Manager, Hotel Management
Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Royce Guest Experience Champion
3 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Appears to be updating the property that needs it badly.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Royce Guest Experience Champion
5 out of 5
by A verified traveler

Good experience

Posted Nov 27, 2016 on Hotels
The hotel was very nice. Very friendly staff and the room was excellent.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Royce Guest Experience Champion
5 out of 5
by A verified traveler

Clean and Convenient

Posted Nov 27, 2016 on Hotels
We stayed overnight in a Friday so we could spend more time with family Saturday in Kent. It was perfect for our stay.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Royce Guest Experience Champion
5 out of 5
by A verified traveler

Awesome Staff and Stay

Posted Nov 16, 2016 on Hotels
Had a great stay, I found my room to be comfortable, clean and very quiet. There was no issue at all getting a good night of sleep. The staff were all very friendly and helpful, greeted me every time I entered the property. The breakfast was your standard complimentary breakfast but I'd put it above average based on the hot food options. My only minor issue was the WiFi being pretty slow at times but it still worked and not as bad as some other hotels I've stayed at. All in all I'd stay here again if I'm looking for a hotel in the area.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you so much for your review of The Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Royce Guest Experience Champion
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Quiet clean room.

Posted Nov 7, 2016
The hotel was close to Kent State but not in the downtown area. It was quiet and the rooms were clean. We would go back.
Comment from Hotel Management
Nov 16, 2016 by Guest Experience Champion, Hotel Management
Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and services met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, Royce Guest Experience Champion
5 out of 5
Recommended
for Families
by A verified traveler from Virginia

Wonderful Stay

Posted Oct 26, 2016
Location: Was traveling to a funeral.
Everything was WONDERFUL with our stay at Holiday Inn Express Hotel & Suites. I reserved two rooms and was pleased with accommodations and service. Would definitely stay there again!
Comment from Hotel Management
Nov 16, 2016 by Guest Experience Champion, Hotel Management
Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and services met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, Royce Guest Experience Champion
5 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you.
4 out of 5
by A verified traveler

Posted Oct 5, 2016 on Hotels
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler from Monterey County CA

Posted Sep 10, 2016 on Hotels
We had a nice stay. Our room was clean and the bed very comfortable. My only complaint would be that the wi-fi was difficult to get and slow.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thank you so much for your review of the Holiday Inn Express and Suites at Kent State University. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Royce Guest Experience Champion