Ratings based on 926 Verified Reviews

3.7 out of 5
72% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2017
This place was OK. The staff really didn't do anything wrong ,just didn't smile or show that they cared if you were there or not. The only thing that bothered me was the first thing I saw when entering the room was an envelope to tip the maid (2to5 dollars per day) Doesn't the hotel pay them ? I will say the room was clean and served the purpose of getting rest before the next day.
2 out of 5
by A verified traveler

Posted Sep 9, 2017
Bed was not comfortable. The room service lady walked in even though we had a privacy tag on the door and she didn't even knock first
Comment from Hotel Management
Sep 15, 2017 by front desk, Hotel Management
Thank you for your comments about your stay here in Akron with us! We apologize for the interruption during your stay. Anytime a guest might need a late check-out or even just a few extra minutes past checkout our front desk agents would be more than happy to assist you in communicating that request so there will be no issues as such. We thank you for choosing to stay with us and hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin Tx

Bad area but clean hotel and great service

Posted Aug 26, 2017
Lovely clean rooms, great staff and really close to the airport. What else could you ask for?
Comment from Hotel Management
Aug 31, 2017 by frontdesk, Hotel Management
Thank you for your honest feedback! We appreciate your business and your taking the time to tell us about your stay! We hope to see you again!
2 out of 5
by A verified traveler

Wouldn't stay there again

Posted Aug 24, 2017
Pros: It was clean
No breakfast, No coffee in room, no microwave and not refrigerator. Cost the most of any on the trip and the last and cheapest hotel didn't charge for my dog.
Comment from Hotel Management
Aug 31, 2017 by frontdesk, Hotel Management
Thank you for your feedback! I will be sure to share your comments with our housekeeping staff regarding the cleanliness of our rooms. I would like to also remind you that we do offer in-room coffee as well as a microwave and refrigerator in our Superior and Deluxe rooms. Our front desk staff is more than willing to assist you with any accomodations you may need prior to or even during your stay as always! We thank you again for choosing to stay with us and appreciate your business!
5 out of 5
Recommended
for Everyone
by A verified traveler from Logan, WV

Nice cheap clean room for the money.

Posted Aug 15, 2017
Good room and affordable. Was clean and quiet. ------''''--'''---------'---'-------------------
Comment from Hotel Management
Aug 24, 2017 by Front Desk, Hotel Management
Thank you for choosing to stay with us! We appreciate your feedback. Have a great day!
3 out of 5
by A verified traveler

Posted Aug 5, 2017
Hotel is older but rooms have been updated. Located in older section of town.
2 out of 5
by A verified traveler

Checked in and was given a key to an occupied room

Posted Jul 15, 2017
Pros: Walmart
Cons: A new toilet
Location: Walmart
Checked in and was given a key to an occupied room. Parties and loud people outside my room both nights. The old tired toilet was a two flusher every time. Great nightly rate but if you want to sleep look elsewhere
4 out of 5
Recommended
for Everyone
by A verified traveler from Southeastern Ohio

Pet-friendly hotel, comfy bed

Posted Jun 29, 2017
Pros: Pet-friendly, comfy beds, clean
Cons: Double check bed linens
Location: Great location just minutes off of I-77. Wide variety of restaurants and stores within a minute's drive.
Our room was clean with the exception of the bedspread. It had some kind of oily stains on it. Needless to say, it went in the corner immediately! Bed was comfy, but the bottom, fitted sheet had a few (what looked like) burn holes in it. Bathroom was spotless, as was the rest of the room. This hotel does have outside corridors. There is just about every restaurant and store you could imagine within 5 minutes of this hotel. Staff was friendly and there was a police officer/security guard on duty the night that we were there (it was a Saturday night). Being pet-friendly was a huge plus as this was the first time we had traveled with our dog! We will definitely stay here again if in the area.
3 out of 5
by Suzanne

This traveler left a rating score only Posted Jun 22, 2017 on Hotels
3 out of 5
by David

Old but clean

Posted Jun 13, 2017 on Hotels
Room was clean but needed some repairs. No inroom coffee