Needs an update in service and building condition
Posted Jul 6, 2016 on Hotels
Overall, not a good value for the money, but most hotels sold out during Fourth of July weekend. Air conditioner unevenly and barely cooled room, some outlets did not work, most of the time (including when I arrived for check-in) the receptionist was not at the desk, housekeepers did not change towels and empty baskets on the Fourth of July, comfort of bed was so-so, and shower head was low end.
Comment from Hotel Management
Jul 13, 2016 by Manager, Hotel Management
Thank you for reviewing the Residence Inn Canton. I am very sorry for the issues you encountered during your stay. Your comments have been addressed with my housekeeping and maintenance teams. We hope that you will allow us another chance to impress you, when your travels bring you to the area again.