Ratings based on 352 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton Ontario Canada

Good location for traveling with kids and dog

Posted Jul 4, 2017
We needed a hotel to comfortably sleep 2 adults, 2 teens and a golden retriever. It exceeded our expectations. The room was big enough that we would have happily stayed a few more days. It had access to the executive lounge and a great view of the river and was worth the additional $ for that upgrade. While one adult took the car to Blossom for a Dead and Co show, we easily walked the dog and the food at the restaurant was fabulous, even as take out. They would have done room service too but we wanted to eat at different times. Really good restaurant. Great coffee machine in the lounge. Nice snacks and hors d'œuvres, soda etc. Huge outdoor area off the lounge. Park and splash pad nearby. Enough restaurants and bars nearby too. Good swimming pool and good gym. Great staff. Will go back again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2017
Pros: Excellent location
Cons: Breakfast buffet was adequate. And no fault of the hotel, it the city was digging up the main st in what looks like a nice refurbishing of the area
Location: There is an old timey Oldsmobile museum right across the street. The man running it gave us a couple great dining tips ( Swensens and Flury's)
Chose the hotel due to its proximity to Blossom Music Center. Cool town, lots to see, good restaurants, and my wife took advantage of the free YMCA for hotel guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Along the river

Posted Apr 25, 2017
Awesome hotel! Stay on the river side! Great views and drinks!
4 out of 5
by Deepak

CURTAINS - LEARN AMERICA, LEARN! LEARN FROM ASIA

Posted Apr 22, 2017 on Hotels
America needs to learn from Asia. The way curtains close, they actually never close completely properly - so early wake up due to light coming through. LEARN FROM ASIA HOW TO INSTALL CURTAINS WHERE THEY CAN RAIL ONE OVER ANOTHER
5 out of 5
by Melissa

Posted Apr 18, 2017 on Hotels
We always enjoy your hotel. We stay there a few times per year. It's a wonderful location, especially if one is on the river side. The rooms are clean and lovely! The beds are AMAZING! We always sleep well there. It fits our family of three quite well. Rockne's, a great eatery, is very close as is Firehouse Subs. When we are in Cuyahoga Falls, we love staying at the Sheraton!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 16, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean ans comfortable

Posted Feb 8, 2017
Clean and Comfortable Hotel. Friendly staff
5 out of 5
by Dennis

Posted Feb 6, 2017 on Hotels
Great hotel. Variety of different types of rooms yet the difference not clarified on Hotel.com web site. ( Gave no info about a Jacuzzi in some rooms, which would have been nice to know)
5 out of 5
by kerwin

This traveler left a rating score only Posted Jan 23, 2017 on Hotels
5 out of 5
by A verified traveler

Clean hotel Staff was friendly & helpful

Posted Jan 9, 2017 on Hotels
nice staff