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Reviews

4.8 / 5Exceptional
28 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Kitchen
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Akumal Ecological Center
    9 min drive
  • Popular Location
    Half Moon Bay
    12 min drive
  • Popular Location
    Yal-ku Lagoon
    13 min drive
  • Airport
    Tulum, Quintana Roo (TUY)
    30 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Design Suite, 1 Bedroom, Patio, Park View

    Room Amenities

    • 484 sq ft
    • 1 bedroom
    • 1 bathroom
    • Park view
    • Sleeps 3
    • 1 King Bed
    More details
  • Panoramic Bungalow, 2 Bedrooms, Lake View, Lakeside

    Room Amenities

    • 2691 sq ft
    • 2 bedrooms
    • 1 bathroom
    • Lake view
    • Sleeps 8
    • 1 King Bed and 3 Large Twin Beds
    More details
  • Family Apartment, 1 Bedroom, Garden View, Garden Area

    Room Amenities

    • 538 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 4
    • 1 Double Bed and 2 Twin Beds
    More details
  • Family Apartment, 2 Bedrooms, Garden View, Garden Area

    Room Amenities

    • 1076 sq ft
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 7
    • 1 King Bed and 1 Queen Bed
    More details
  • Design Villa, 4 Bedrooms, Garden View, Garden Area

    Room Amenities

    • 3229 sq ft
    • 4 bedrooms
    • 2 bathrooms
    • Sleeps 15
    • 3 King Beds and 4 Large Twin Beds
    More details

About this area

Akumal

Located in Akumal, Cenote Balam-Ha is on the riverwalk. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Akumal Ecological Center and Aktun Chen are also worth visiting. Our guests love the property's quiet location.

Popular Location

What's nearby

  • Akumal Beach - 9 min drive
  • Akumal Ecological Center - 9 min drive
  • Aktun Chen - 10 min drive
  • Half Moon Bay - 12 min drive
  • Yal-ku Lagoon - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 78 min drive

About this property

Cenote Balam-Ha

Boardwalk cabins with kitchens and balconies
Along with a lazy river, this smoke-free cabin has concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. All 16 cabins feature kitchens with refrigerators and ovens, plus free WiFi and balconies or patios. Other amenities available to guests include coffee makers, free bottled water, and ceiling fans.
Cenote Balam-Ha offers 16 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. This Akumal cabin provides complimentary wireless Internet access. Accommodations at this 3.5-star cabin have kitchens with full-sized refrigerators/freezers, cookware/dishes/utensils, and coffee/tea makers. Housekeeping is provided daily.
Recreational amenities at the cabin include a lazy river.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Beach

Near the beach

Pool/Spa

2 hot springs
Hot springs open from 8:00 AM - 6:00 PM
Hot springs water temperature (Fahrenheit) - 75

Internet

Free WiFi

Parking and transportation

Free self parking

Family friendly

Childcare (surcharge)

Kitchen

Refrigerator (full size)
Oven
Coffee/tea maker
Cookware/dishes/utensils

Outdoor areas

Terrace
Balcony or patio
Barbecue grill
Garden
Picnic area

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

Desk

Comfort

Ceiling fan

Suitability/Accessibility

Smoke-free property

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Luggage storage
Safe at front desk
Laptop-compatible safe
Free bottled water

Location highlights

On the river
On the boardwalk
On the riverwalk

Things to do

Lazy river
Ecotours on site
Sailing nearby
Windsurfing nearby
Kayaking nearby
Snorkeling nearby
Scuba diving nearby
Boat tours nearby

General

16 rooms
6 buildings

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
  • Deposit is payable by PayPal . To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Pets

  • Pets stay free

Children and extra beds

  • Children are welcome.

Property payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Hot springs access available from 8:00 AM to 6:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cabin prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Cenote Balam-Ha Cabin Akumal
  • Cenote Balam-Ha Cabin
  • Cenote Balam-Ha Akumal
  • Cenote Balam Ha
  • Cenote Balam-Ha Cabin
  • Cenote Balam-Ha Akumal
  • Cenote Balam-Ha Cabin Akumal

Frequently asked questions

4.8

Exceptional

5 - Excellent
24
4 - Good
3
3 - Okay
0
2 - Mediocre
0
1 - Poor
1
4.5
Cleanliness
4.4
Service and Staff
4.9
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, amenities

Beautiful Cenote near the room. Rooms in the middle of the jungle, all equipment you need. Great service and attention.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A unique nature experience, a very special place, filled with personal touch. The cenote is wonderful and the trail around it is well mantained. The palapa allows you to enjoy nature and observe animals, whilst comfortably sitting in one of the two living rooms. Very attentive hosts, rapidly responding to requests or minor maintenance isue, which are normal in the forest. Highly recommend for people wanting to live someplace different.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, amenities

It is a magical place. The owners are very hospitable. The villa is specious and full of art. The water of the Cenote is magnificent. Thank you very much! We are planning to come to your place again. Kindly, Anton and Eugenia

Stayed 6 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stunning property with an amazing one of a kind atmosphere. Beautiful lodging with wonderful and artistic sense for design and detail in a embedded in a natural paradise.

Stayed 2 nights in Mar 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable

This is one of the best experiences you will ever have. The spot is unique and Franco and his team will make your stay unforgettable.

Stayed 2 nights in Feb 2019

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