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This is the biggest resort i have ever been . Very nice and clean the staff very friendly my kids loved the water park and the beach is amazing food is so yummy and a-lot too.. so many activities and all amazing love this place and for sure will be back again
Some employees were rude. One lady was closing tje gift shop feom the store and i asked her name so when i came back to pick up a hold next morning I can ask for her. She just started running away feom me literallly running left me screaming please stop I just need a name. Odd people working ...
The food was extraordinary and the staff was, without fail, kind and helpful.
The house was very beautiful and clean. It had a private pool. We did ask for the jacuzzi when we booked online and this house did not have it. There was also no beach towels provided. Buy groceries before because the buffet was not that great for the price. Will definitely return.
We liked the location on the golf course and it had easy access with transport to the beach.
We wanted to stay in Tulum. We typed Tulum and this hotel appeared. We looked at the images and we saw what was a hotel on the ocean. This hotel name on their wall is Bahia Principe and Golf. needless to say we stayed on the golf side not on the ocean side. We didn't make a fuss as Tulum was 20 minute ...
The infrastructure is gorgeous, but service not good. First night no hot water and the morning we left they shut off the water before we checked out . Service was ok but compared to other locations I had stayed as azul in the same area they are behind. At check out I informed about my bad experience ...
Hotel que por fuera se ve en bajo perfil pero en realidad es 5 estrellas Es un must rentar coche ya que está a media hora en cancun Playa del Carmen y etc
Stunning property with an amazing one of a kind atmosphere. Beautiful lodging with wonderful and artistic sense for design and detail in a embedded in a natural paradise.
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