4/10 Poor
Tomer
Traveled with partner
Apr 18, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Pros - location, clean.
Cons - service, noise, old facility.
Overall, a bad experience because of customer service and loud noise at night.
On the up side, the property is located in a nice location and offers free parking.
On the down side, the property is old (but clean) and there was a LOT of noise until very late at night from adjacent facilities. 45 minutes before checkout the hotel messaged me to remind me to checkout by noon and followed up with a cellphone call to make sure (never had a hotel in the past done something like this in my experience). Several days after leaving the hotel they messaged me to say one beach towel wasn’t returned and they charged me 25 USD for it. The towel was left by the pool and NO ONE told us that we had to return it to the front desk or asked us at checkout where the towel was. Personally, these things left a very bad taste for us and we wouldn’t return to this place in the future.