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Mercure Grand Jebel Hafeet Al Ain Hotel

Photo gallery for Mercure Grand Jebel Hafeet Al Ain Hotel

Exterior
Outdoor pool
Outdoor pool
Children's pool
Terrace/patio

Overview of Mercure Grand Jebel Hafeet Al Ain Hotel

UNESCO Sustainable Travel Pledge

Mercure Grand Jebel Hafeet Al Ain Hotel

4.0 star property

7.8/10 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Jebel Hafeet, P.O. Box 24476, Al Ain, Abu Dhabi

Explore the area

  • Popular LocationGreen Mubazzarah Hot Springs9 min walk
  • Popular LocationWadi Adventure13 min drive
  • Popular LocationJebel Hafeet Mountain18 min drive
  • AirportAl Ain (AAN)29 min drive

Room options

About this area

Al Ain

Located in Al Ain, Mercure Grand Jebel Hafeet Al Ain Hotel is in the city center and near the airport. The area's natural beauty can be seen at Jebel Hafeet Mountain and Al Ain Oasis Park, while Wadi Adventure and Al Ain Zoo are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Sheikh Khalifa International Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Al Ain travel guideOpens in a new window
Map

What's nearby

  • Green Mubazzarah Hot Springs - 9 min walk
  • Wadi Adventure - 13 min drive
  • Higher Colleges of Technology-Al Ain Men's College - 13 min drive
  • Al Ain Zoo - 14 min drive
  • Jebel Hafeet Mountain - 18 min drive

Getting around

  • Al Ain (AAN) - 29 min drive

Restaurants

  • Pizza Hut - 6 min walk
  • Krispy Kreme - 6 min walk
  • Hardees - 6 min walk
  • AL Ajel Cafeteria - 12 min drive
  • Lawrence's - 15 min drive

About this property

Mercure Grand Jebel Hafeet Al Ain Hotel

4-star eco-friendly hotel in the city center
Located close to Wadi Adventure, Mercure Grand Jebel Hafeet Al Ain Hotel provides a terrace, shopping on site, and mini golf. Treat yourself to spa services, such as a massage, a manicure/pedicure, or a body scrub. Enjoy international cuisine, a poolside location, and garden views at the two onsite restaurants. Enjoy the health club, as well as activities like hiking/biking and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 coffee shops/cafes and a garden.
Additional perks include:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), limo/town car service, and express check-out
  • A banquet hall, barbecue grills, and concierge services
  • Guest reviews say good things about the pool and helpful staff
Room features
All 124 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers and bidets
  • LCD TVs with satellite channels
  • Balconies, coffee/tea makers, and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, English, Filipino, Hindi, Thai, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free offsite parking within 2 feet
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available for a fee: AED 65 for adults and AED 35 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Al Khyama
  • EDEN ROCK
  • Lawrence Bar
  • LE BELVEDERE
  • Orient Cafe

Things to do

  • Free children's club
  • Health club
  • Hiking/biking trails
  • Mini golf
  • Playground
  • Racquetball/squash
  • Shopping

Family friendly

  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Elevator
  • In-room accessibility (select rooms)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 65 for adults and AED 35 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hafeet
Hafeet Hotel
Hotel Mercure Jebel Hafeet
Jebel Hafeet Hotel
Jebel Hafeet Hotel Mercure
Jebel Hafeet Mercure Hotel
Mercure Grand Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel
Mercure Jebel Hafeet
Mercure Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet
Mercure Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain

Frequently asked questions

Is Mercure Grand Jebel Hafeet Al Ain Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Grand Jebel Hafeet Al Ain Hotel?

As of Feb 7, 2023, prices found for a 1-night stay for 2 adults at Mercure Grand Jebel Hafeet Al Ain Hotel on Feb 9, 2023 start from $55.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Grand Jebel Hafeet Al Ain Hotel?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Mercure Grand Jebel Hafeet Al Ain Hotel?

Check-in is from 3 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Grand Jebel Hafeet Al Ain Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Grand Jebel Hafeet Al Ain Hotel located?

Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Wadi Adventure, Jebel Hafeet Mountain, and Al Ain Zoo. Sheikh Khalifa International Stadium and Al Ain National Museum are also within 12 mi (20 km).

Can I cancel my reservation for free at Mercure Grand Jebel Hafeet Al Ain Hotel and receive a full refund?

Yes, Mercure Grand Jebel Hafeet Al Ain Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Grand Jebel Hafeet Al Ain Hotel cancellation policy on our site for more details about any exclusions or requirements.

Mercure Grand Jebel Hafeet Al Ain Hotel Reviews

Mercure Grand Jebel Hafeet Al Ain Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 134 out of 414 reviews" "
" "10 - Excellent 32%
Rating 8 - Good. 173 out of 414 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 66 out of 414 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 25 out of 414 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 16 out of 414 reviews" "
" "2 - Terrible 4%

8.0/10

Cleanliness

7.8/10

Staff & service

6.5/10

Amenities

7.6/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very nice

10/10 Excellent

Nazih

Stayed 1 night in Nov 2022

8/10 Good

Alanna Catherine

Stayed 1 night in Jun 2022

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Reijoyce

Stayed 1 night in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Olivier

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location is unique and beautiful. The management of solid waste in the hotel and just outside of it is poor. Efforts should be made to respect the ecological integrity of this unique place.
Stayed 2 nights in Dec 2021

8/10 Good

WAFAA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Though the hotel was kinda old but as it’s said *old is gold*
Stayed 1 night in Dec 2021

2/10 Terrible

kumail

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property has amazing view ,However horrible condition of the room. With shower not in proper condition, Bathtub looks really bad with patch. Came all the way from Canada but very disappointed with condition of the room.Manager tried compensate with complimentary lunch which was Great but I should have not any money for the stay as it was in very bad condition.
Stayed 1 night in Dec 2021

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Nice upgrade on arrival to city/pool view, but check in was painfully slow for a 11pm arrival time Breakfast was great, shower was good, bed is huge!!
Stayed 1 night in Oct 2021