2/5 Poor
Raz, Abudhabi
Traveled with family and small children
28 Aug 2020
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2020
Photo gallery
Guest reviews
4.0 out of 5 Very Good
329 reviews
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Map
Jebel Hafeet, P.O. Box 24476, Al Ain, Abu Dhabi
Explore the area
Green Mubazzarah Hot Springs9 min walk
Wadi Adventure8 min drive
Jebel Hafeet Mountain18 min drive
Al Ain (AAN)29 min drive
Choose dates to view prices
Deluxe Double Room
Photos of Deluxe Double Room
Deluxe Double Room
4.4/5 guest room ratingMore detailsRoom amenities
- 312 sq ft
- Golf view
- Sleeps 3
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 Double Bed
312-sq-foot room, balcony with golf course views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Deluxe Twin Room
Photos of Deluxe Twin Room
Deluxe Twin Room
More detailsRoom amenities
- 312 sq ft
- Golf view
- Sleeps 3
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
2 Twin Beds
312-sq-foot room, balcony with golf course views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Executive Suite, 1 Queen Bed
Photos of Executive Suite, 1 Queen Bed
Executive Suite, 1 Queen Bed
5/5 guest room ratingMore detailsRoom amenities
- 861 sq ft
- Golf view
- Sleeps 4
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
1 Queen Bed
861-sq-foot room, balcony with golf course views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Deluxe Suite, 1 Double Bed
Photos of Deluxe Suite, 1 Double Bed
Deluxe Suite, 1 Double Bed
More detailsRoom amenities
- Golf view
- Sleeps 6
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 4Max children: 2
Room details
1 Double Bed
Balcony with golf course views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Presidential Suite, 1 King Bed
Photos of Presidential Suite, 1 King Bed
Presidential Suite, 1 King Bed
More detailsRoom amenities
- Golf view
- Sleeps 9
Room information
Bed details
Bed details
Sleeps
- Max people: 9Max adults: 5Max children: 4
Room details
1 King Bed
Balcony with golf course views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - 2 bathrooms, bathtub or shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
Superior Double Room, Poolside
Photos of Superior Double Room, Poolside
Superior Double Room, Poolside
5/5 guest room ratingMore detailsRoom amenities
- 312 sq ft
- Sleeps 3
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 Double Bed
312-sq-foot room, balcony with pool views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Superior Twin Room, Poolside
Photos of Superior Twin Room, Poolside
Superior Twin Room, Poolside
5/5 guest room ratingMore detailsRoom amenities
- 312 sq ft
- Sleeps 3
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
2 Twin Beds
312-sq-foot room, balcony with pool views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
About this area
Al Ain
Located in Al Ain, Mercure Grand Jebel Hafeet Al Ain Hotel is in the city center and near the airport. The area's natural beauty can be seen at Jebel Hafeet Mountain and Al Ain Oasis Park, while Wadi Adventure and Al Ain Zoo are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Sheikh Khalifa International Stadium. Spend some time exploring the area's activities, including golfing.
What's nearby
- Green Mubazzarah Hot Springs - 9 min walk
- Wadi Adventure - 8 min drive
- Higher Colleges of Technology-Al Ain Men's College - 14 min drive
- Jebel Hafeet Mountain - 18 min drive
- Bawadi Mall - 19 min drive
Getting around
- Al Ain (AAN) - 29 min drive
Restaurants
- LE BELVEDERE — 1 min walk
- EDEN ROCK — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free covered self parking
- Free covered valet parking
- Free RV/bus/truck parking
- Free nearby parking
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: AED 65 for adults and AED 35 for children
- 2 restaurants and 2 coffee shops
- 1 swim-up bar, 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- Children's pool
- Free water park access
- Health club
- Hiking/biking trails
- Mini golf
- Outdoor pool
- Playground
- Racquetball/squash
- Sauna
- Shopping
- Spa tub
- Steam room
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- Free children's club
- Free cribs/infant beds
- Free water park access
- In-room child care (surcharge)
- Laundry facilities
- Mini golf
- Outdoor pool
- Playground
- Rollaway/extra beds (surcharge)
- Waterslide
Conveniences
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- Arabic
- English
- Filipino
- Hindi
- Thai
- Urdu
Business services
- 24-hour business center
- Computer station
- Meeting rooms
Outdoors
- Garden
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 2 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - sports
- Massage - Swedish
- Massage - Thai
- Massage/treatment rooms
- Reflexology
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- In-room accessibility
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Free cribs/infant beds
- Hypo-allergenic bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathtub or shower
- Bidet
- Free toiletries
- Hair dryer
- Towels
Entertainment
- LCD TV
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
Outdoor space
- Balcony
More
- Desk
- Free newspapers
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
Policies
Check-in
Check-in from 3 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: AED 65 for adults and AED 35 for children (approximately)
- Early check-in fee: 50 percent of room rate (subject to availability)
- Late check-out fee: 50 percent of room rate (subject to availability)
- Rollaway bed fee: AED 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility
Property is also known as
Hafeet
Hafeet Hotel
Hotel Mercure Jebel Hafeet
Jebel Hafeet Hotel
Jebel Hafeet Hotel Mercure
Jebel Hafeet Mercure Hotel
Mercure Grand Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel
Mercure Jebel Hafeet
Mercure Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet
Mercure Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain
Frequently asked questions
4.0
Very Good
329 reviews4.0/5
Cleanliness
3.9/5
Staff & service
3.4/5
Amenities
3.9/5
Property conditions & facilities
1/5 Terrible
Verified traveler
24 Aug 2020
Stayed 7 nights in Aug 2020
2/5 Poor
Verified traveler
Traveled with partner
27 Jul 2020
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
3/5 Okay
Verified traveler
20 Jun 2020
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2020
4/5 Good
Ahmad
Traveled with family
26 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
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