Ratings based on 425 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Nyc

Great staff specially front desk girl jamila.

Posted May 23, 2017
Great location close to local shops and train. Internet works in room which is great gym on 7th floor great.
Comment from Hotel Management
Aug 15, 2017 by Guest Relations, Hotel Management
Thank you so much for leaving a review. It is always beneficial to have reviews posted on line and it is particularly rewarding when they are positive. We thank you for taking the time to share your thoughts and are glad to note your satisfaction. We took note of your appreciation to Jamila and have passed on to her your kind words. Once again, thank you for staying with us and we look forward to welcoming you back to Dubai and to the Cosmopolitan Hotel. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted May 18, 2017
Clean and new premises with great staff and excellent customer service. Good location, just a few minutes walking distance from the metro station. Minor issues with wifi connectivity.
Comment from Hotel Management
Aug 15, 2017 by Guest Relations, Hotel Management
Thank you so much for leaving a review. It is always beneficial to have reviews posted on line and it is particularly rewarding when they are positive. We thank you for taking the time to share your thoughts and are glad to note your satisfaction. Once again, thank you for staying with us and we look forward to welcoming you back to Dubai and to the Cosmopolitan Hotel. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Oman

The hotel close to metro station

Posted May 5, 2017
Booked for 2 nights, quite stay and good service.
Comment from Hotel Management
Aug 19, 2017 by Guest Relations, Hotel Management
Thank you so much for leaving a review. It is always beneficial to have reviews posted on line and it is particularly rewarding when they are positive. We thank you for taking the time to share your thoughts and are glad to note your satisfaction. Once again, thank you for staying with us and we look forward to welcoming you back to Dubai and to the Cosmopolitan Hotel. Kind regards, Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from Abu Dhabi

Nice hotel close to Metro

Posted May 4, 2017
Love staying here. Security is somewhat restrictive, which could be both good and bad. A colleague came to visit and security came to my room to get a copy of my visitor's ID. I thought this was I too intrusive.
Comment from Hotel Management
Aug 19, 2017 by Guest Relations, Hotel Management
Thank you so much for leaving a review. It is always beneficial to have reviews posted on line and it is particularly rewarding when they are positive. We thank you for taking the time to share your thoughts and are glad to note your satisfaction. Once again, thank you for staying with us and we look forward to welcoming you back to Dubai and to the Cosmopolitan Hotel. Kind regards,
3 out of 5
by A verified traveler

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Aug 19, 2017
Thank you for taking the time to rate our hotel online. We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Cosmopolitan Hotel.
4 out of 5
by A verified traveler

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Aug 19, 2017
Thank you for taking the time to rate our hotel online. We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Cosmopolitan Hotel.
1 out of 5
by Faisal

Posted Apr 5, 2017 on Hotels
Comment from Hotel Management
Aug 19, 2017
Thank you for taking the time to share your views on our hotel especially since we were not able to meet your expectations. We would greatly appreciate if you could send us through the hotel email some additional details related to your review, as this will enable us to pinpoint any shortfall that we may have. Once again, we would like to thank you for sharing your experience and we hope that you will give us the opportunity to host you again at the Cosmopolitan Hotel hoping that you will enjoy the new experience.
3 out of 5
by A verified traveler from Muscat

Standard hotel close to Metro

Posted Mar 31, 2017
Location: Surrounding area is not very attractive.
Standard hotel close to Metro, good for short stays and business trips. Pictures are not accurate.
Comment from Hotel Management
Aug 19, 2017 by Guest Relations, Hotel Management
Thank you so much for leaving a review. It is always beneficial to have reviews posted on line and it is particularly rewarding when they are positive. We thank you for taking the time to share your thoughts and are glad to note your satisfaction. Once again, thank you for staying with us and we look forward to welcoming you back to Dubai and to the Cosmopolitan Hotel. Kind regards,
5 out of 5
by Jose

Posted Mar 20, 2017 on Hotels
Absolutely a very nice hotel. Rooms are very clean
Comment from Hotel Management
Aug 19, 2017
Thank you so much for leaving a review. It is always beneficial to have reviews posted on line and it is particularly rewarding when they are positive. We thank you for taking the time to share your thoughts and are glad to note your satisfaction. Once again, thank you for staying with us and we look forward to welcoming you back to Dubai and to the Cosmopolitan Hotel.
5 out of 5
by Patricia

Posted Mar 19, 2017 on Hotels
Comment from Hotel Management
Aug 19, 2017
Thank you for taking the time to review our hotel online. We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Cosmopolitan Hotel.