Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager

Dear Valued Guest,Thank you for taking the time to rate your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Without any written specifics we can only guess what you'd like us to improve so please feel free to message me directly. We'd like to earn your confidence that your next visit will be more pleasant than the previous one.It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sundeep PeecharaGeneral Manager

Dear Valued Guest,Thank you for taking the time to rate your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Without any written specifics we can only guess what you'd like us to improve so please feel free to message me directly. We'd like to earn your confidence that your next visit will be more pleasant than the previous one.It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sundeep PeecharaGeneral Manager

Dear Valued Guest,Thank you for taking the time to rate your experience in Novotel hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager

Dear Valued Guest, Thank you very much for a wonderful review and your enthusiastic endorsement. It was our pleasure to have you as our guest and we are delighted that you enjoyed your travel experience. We take great pride in creating a warm and welcoming ambiance and we very much appreciated your generous remarks. Sincerely,

Dear Valued Guest,Thank you for taking the time to rate your experience in Novotel hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager

Dear Ms. Farah, Thank you for taking the time to rate your experience in Novotel hotel Fujairah. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara General Manager

Dear Valued Guest, Thank you for taking the time to rate your experience in Novotel Hotel Fujairah. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara General Manager

Dear Valued Guest,Thank you for taking the time to rate your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Without any written specifics we can only guess what you'd like us to improve so please feel free to message me directly. We'd like to earn your confidence that your next visit will be more pleasant than the previous one.It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sundeep PeecharaGeneral Manager

Dear Valued Guest, Thank you for choosing to stay at the NOVOTEL, Fujairah. We are very sorry that you feel our level of service has got worse during the length of your stay with us. However without any written specifics we can only guess what you'd like us to improve so please feel free to message me directly. We'd like to earn your confidence that your next visit will be more pleasant than the previous one. Sincerely, Sundeep Peechara General Manager

Dear Valued Guest, Thank you for taking the time to rate your experience in Novotel Fujairah hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara General Manager

Dear Valued Guest, Thank you for taking the time to rate your experience in Novotel Fujairah hotel hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara General Manager

Dear Valued Guest, Thank you for taking the time to share your experience in Novotel Fujairah hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara General Manager

Dear Valued Guest, Thank you for taking the time to share your experience in Novotel Fujairah hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara General Manager

Dear Valued Guest, Thank you for taking the time to rate your experience in Novotel Fujairah hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara General Manager

Dear Valued Guest, Thank You for choosing to stay in Novotel Fujairah hotel. Thank you for notifying us of your comments. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. With high respect and appreciation Sundeep Peechara General Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Dear Valued Guest,Thank you very much for a wonderful review and your enthusiastic endorsement. It was our pleasure to have you as our guest and we are delighted that you enjoyed your travel experience. We take great pride in creating a warm and welcoming ambiance and we very much appreciated your generous remarks.Sincerely,Sundeep Peechara General Manager

Dear Valued Guest,Thank you very much for a wonderful review and your enthusiastic endorsement. It was our pleasure to have you as our guest and we are delighted that you enjoyed your travel experience. We take great pride in creating a warm and welcoming ambiance and we very much appreciated your generous remarks.Sincerely,Sundeep Peechara General Manager

Dear Valued Guest,Thank you for taking the time to rate your experience in Novotel hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager

Thank you for choosing to stay at the Novotel , Fujairah and sharing your feedback online.It is always a pleasure to receive positive feedback. We are delighted that we met your expectations We hope if you are visiting Fujairah in the future that you will return to stay with us again at the ibis. Regards, Laurent Noury, General Manager.

Dear Rukaya, We are delighted that you and your family enjoyed your stay at the Novotel, Fujairah and not your suggestion for where we could an improvement for the future. We would be honoured to have you stay with us in the future, Regards, Laurent Noury, General Manager

Dear Edward, Thank you for choosing to stay at the Novotel Hotel in Fujairah. We are thrilled you enjoyed everything about your stay to award us with 10 out of 10 and we hope you will return to stay with us in the future. Regards, Laurent Noury, General Manager

Dear Valued Guest, Thank you for staying at the Novotel, Fujairah. We are pleased that you enjoyed the majority of your stay and hope when you are next visiting Fujairah that you will return to stay with us again at the Novotel so we will have another opportunity to make you Feel Welcome. Regards, Laurent Noury, General Manager

Dear Abdalla, Thank you very much for your 5 star rating of your stay at the Novotel, Fujairah. It is wonderful to hear that you liked everything and we hope you will return soon to stay with us again. Regards, Laurent Noury, General Manager

Dear J S , Thank you for choosing to stay at the Novotel Fujairah. We are pleased that overall you enjoyed your stay from the rating you have given us. If you would be willing to provide us with more information, please complete the online survey you will receive via email. We hope you will consider staying with us in the future. Regards, Laurent Noury, General Manager

Dear Valued Guest, We are delighted that you enjoyed everything about your stay at the Novotel Fujairah. Thank you for your rating and we hope your next visit will be as pleasant as this one. Regards, Laurent Noury, General Manager

Dear shankar, Thank you for choosing to stay at the Novotel Fujairah and sharing your experience on Hotels.com We are delighted that you enjoyed everything about your stay, especially our facilities and we hope when you are next visiting Fujairah that you will return to stay with us again. Regards, Laurent Noury, General Manager

Dear Muhammad Amer, Thank you for sharing your evaluation with us. We are very pleased that overall you enjoyed your stay at the Novotel Fujairah and we very much appreciate your positive comments about our team member which has been conveyed to them so they are aware of their contribution in meeting your satisfaction. We hope based on this experience that you will choose the Novotel the next time you are visiting Fujairah. We'll look forward to making you 'Feel Welcome'. Regards, Laurent Noury, General Manager

Dear Elshan, We are delighted you chose to return to stay at the Novotel Fujairah and that you were happy with our new carpets. Please accept our sincerest apologies that you had an issue with the iron and shower. Our Housekeeping team has been informed to take the necessary action to rectify the situation. We are particularly pleased that the service you received impressed you, especially at reception and we are glad you enjoyed your time in our speakeasy bar - The Bookstore. We are thankful that overall you enjoyed your stay and we hope you will return to stay with us again soon. Regards, Laurent Noury, General Manager

Dear Valued Guest, Whilst we are very pleased you were happy with your room and impressed with the cleanliness we are sorry you were not happy with the view. As you will know Fujairah is currently undergoing a massive construction project to improve the roads in the city and this has impacted on a lot of the surrounding land. Although it may be a bit of an eyesore at the moment when completed we are sure it will all be worthwhile. The Novotel and ibis hotels where the Sports Lounge is located are both manned by security 24 hours every day, you are very safe staying with us and if you ever feel to the contrary you only need let one of our team know. Your enjoyment and wellbeing is of utmost importance to us. We would like to thank you for your comments about The Bookstore, our speakeasy bar in Novotel, Fujairah. It's loved by everyone who goes there and we hope on your next stay you will have more time to experience our hospitality there. Regards, Laurent Noury, General Manager

Dear Valued Guest, Please accept my apologies for the lateness with my response, your review has only just come to light.  I would like to thank you for choosing to stay at the Novotel Fujairah and for taking the time to share your experience with us. Whilst I am delighted that you had a comfortable stay and you were happy with the price you paid I'm not sure why your rating does not reflect your comments. As you have made your review anonymous I can not identify you so if you would like to share your concerns with us please contact the hotel directly. You will find contact details on your invoice. Regards, Laurent Noury, General Manager

Dear Valued Guest, Thank you for choosing to stay at the ibis Fujairah and leaving us a rating to show your satisfaction. Whilst we are delighted that your stay was great and you awarded us the highest rating we are sorry about the carpet. Despite rigorous cleaning we have been unable to remove the stains due to a fault with the anti-stain treatment so please do not feel the carpet is dirty. Although it does not help your stay we started to replace the carpet last week and due to occupancy this will take at least a few months to complete. Knowing this, we hope you will chose the Novotel for future visits to Fujairah. We'll look forward to seeing you and making you 'Feel Welcome'. Regards, Laurent Noury, General Manager

Dear Jack, Thanks for your 5 star rating following your stay at the Novotel, Fujairah. We are delighted you found our hotel comfortable and you were happy with the selection and quality of the breakfast buffet. We are also pleased that you appreciated our free parking and WiFi, albeit you were not entirely happy with the signal. As we have 3 hotels in one building you may find as you move around the building that you need to reconnect to the brand you have selected to stay at. We hope it was not too much of an inconvenience and will look forward to welcoming you back in the future. Regards, Laurent Noury, General Manager

Dear Waseem, Thank you for choosing the Novotel Fujairah for your recent stay and leaving a 5 star evaluation to show your satisfaction. We hope we will have the pleasure of you returning to stay with us very soon. Regards, Laurent Noury, General Manager

Dear Valued Guest, Please accept our apologies for the delay in our response. We are delighted overall that you had an excellent stay. As the GM I am privileged to have such a dedicated team working at the Novotel Fujairah and it is the exceptional service they provide that makes guests return to stay with us. I would also like to apologise for the carpet which we have identified has a faulty anti-stain treatment and regardless of how rigorous we are cleaning it we've been unable to remove the stains. We are working to resolve this matter and hope you will return then to stay with us again. Regards, Laurent Noury, General Manager

Dear backtodubai, We are sorry you had a disappointing stay with us. Please allow me to address your concerns. Finding waterboatman which I hasten to add are completely harmless was a surprise but we dealt with the situation immediately and since have had no other incidents. The water is treated continuously and readings taken three times a day to make sure it is compatible with the rates authorized internationally for protection. We insure there are at least 2 lifeguards on duty at all times and whilst one may at times be inside to escape the heat you will always find another outside. Coffee and a cigarette is a traditional pastime and although I appreciate in many countries smoking indoors is no longer permitted until it is made illegal in the UAE we may have no choice than to continue to allow it. I have noted your feedback along with others and will make this a priority for discussion with our owners. Your other comments I will address with the relative teams so we can work to manage our operations better. Please accept my sincerest apologies for in inconvenience caused. Your experience is not indicative of the standards we aspire to offer and certainly not what the majority of our guests have encountered. We therefore hope that you will reconsider staying with us in future. Kind Regards, Laurent Noury, General Manager

Dear Viraj, Thank you for providing us wit your feedback. Whilst we are pleased you had a comfortable stay and you liked the view from your room we very much regret your remarks concerning the carpet. Unfortunately we have an issue with the anti-stain treatment and are currently negotiating for replacements. I can assure you that the carpet has been cleaned thoroughly but we are unable to remove the marks. We hope this will not deter you from staying with us in the future. We'll look forward to making you 'Feel Welcome'. Kind Regards, Karim Zaki, General Mnaager

Dear OA, Thank you for taking the time to provide us with your feedback. We are really pleased that you enjoyed your stay at the Novotel, Fujairah. I will ensure that Ramesh is told about your praise for the service he bestowed upon you. We are fortunate to have him. We hope when you are next visiting Fujairah that you will return to stay with us again. Kind Regards, Karim Zaki, General Manager

Dear Gabriel, We are delighted you enjoyed your stay at the Novotel, Fujairah so much you chose to award us with a 5 star rating. Knowing that we were able to meet your expectations regarding our facilities and the services we provide gives us confidence that we're doing a great job. We hope to have the pleasure of your company in the future. Kind Regards, Karim Zaki, General Manager

Dear kerry, Thank you for your feedback. We are delighted you enjoyed everything about your stay at the Novotel, Fujairah to give us a 5 star rating. Your comments have been shared with the team so they know how they contributed in making your stay memorable. We hope you will return to stay with us in the future. Kind Regards, Karim Zaki, General Manager

Dear Saleh, Thank you for leaving a rating for the Novotel, Fujairah. We are very pleased to receive a score of 4 out of 5 stars but ideally we'd like to receive 5 out of 5 every time. To find out where we can improve, please take the time to complete the questionnaire you will receive by e-mail. With kind regards, Karim Zaki, General Manager

Dear Valued Guest, Thank you for leaving a rating for our hotel. Without any written detail of your stay I'm lost as to how to respond to your rating. If you have not already done so, please complete the online questionnaire you have been e-mailed by ACCORHOTELS so we can address your specific concerns. With kind regards, Karim Zaki General Manager

Dear Shaikha, It is our constant endeavour to provide a consistently high quality of service to all our valued guests so I am delighted that you awarded the Novotel, Fujairah with 5 out of 5 stars. The positive evaluation of our clients is the best reward. Thank you. We look forward to seeing you again. Kind Regards, Karim Zaki, General Manager

Dear Hasnain, Thank you for taking the time to provide us with your feedback. It's always a pleasure to receive positive feedback and we are delighted you enjoyed your stay at the Novotel, Fujairah. We hope when you are next visiting Fujairah that you will return to stay with us again. We'll look forward to making you 'Feel Welcome'. Kind Regards, Karim Zaki, General Manager

Dear GiGi Buford, Thank you for your review. We are delighted that you and your boyfriend enjoyed your stay at the Novotel, Fujairah. We hope if you return to Fujairah that you will choose to stay with us again. We'll look forward to making you 'Feel Welcome'. Kind regards, Karim Zaki, General Manager

Dear Sriramu, Thank you for letting us know how you feel about your stay with us. While I wish you had a better experience without any written details about your stay I'm lost as to how to answer you. If you have not already done so, please complete the online questionnaire you will receive from AccorHotels so we can address your specific concerns. With kind regards, Karim Zaki, General Manager

Dear Mohammad, Thank you for leaving a review for the Novotel Fujairah. I'm delighted you had a good experience The positive evaluation of our guests is the best reward. Thank you. We look forward to welcoming you again. Kind Regards, Karim Zaki, General Manager