Ratings based on 19 Verified Reviews

3.9 out of 5
60% of guests recommend
4.1 Room cleanliness
3.6 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by nadim

Nice hotel

Posted Feb 5, 2017 on Hotels
Every thing except BF was perfect. Friendly staff, specially Musa'ad at reception. Needs to improve qualittle of breakfast.
3 out of 5
by Maha Ahmed

I don't like it

Posted Jan 13, 2017 on Hotels
Not so good. Old furnature , all hotel atmosphere look like a unconfortable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 15, 2016 on Hotels
2 out of 5
by Maher

This traveler left a rating score only Posted Aug 28, 2016 on Hotels
4 out of 5
by arab

This traveler left a rating score only Posted Feb 15, 2016 on Hotels
4 out of 5
by Mike

This traveler left a rating score only Posted Feb 11, 2016 on Hotels
5 out of 5
by Yasser

Exllent

Posted Oct 9, 2015 on Hotels
Exllent
3 out of 5
Recommended
for Everyone
by A verified traveler

excellent location . bad hotel

Posted Jul 29, 2015
the best about this hotel is the location which is in top of a high mountain in al hada area. securety in the gate is available . parking also is available. but the darkside of this hotel is much worse . during my check in process in the hotel the guy on the reception was unrespectful to me and was very unpolite . he did not even applogise which refect how unproffesional ge was . this first impression was true even to the cleaners in the room they did not show much proffessionalism when we asked from them anything. the room generally was fair enough but very old and need to be refurnished. my room had breakfast included and let me tell you this it was very boring with no change at all of the variety of food. i stayed for 5 nights and in the last day i only drink coffee with 2 pastries because every thing was the same and not good. the coffee bar in the GF was always empty and i had to wait for him long time or even enter the kithchen to find him . and much negative points over all you should expect to stay in 3 or even 2 stars hotel service but with 5 star location i will reconmend going to it if other major hotels are more expensive or not available . i advice the the main managment of merdian hotel braanches to have look to what is wrong with this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Jeddah

Nice moutin location

Posted Dec 28, 2014
Reservation not recorded or found at the reception deck on arrival No complmentrary service to spg card holders
3 out of 5
by A verified traveler from yanbu

not impressed

Posted Jan 5, 2011
manager was away for one hour (waiting for check in) local staff was polite and courties