Ratings based on 141 Verified Reviews

4.1 out of 5
79% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Convenient and sufficient.

Posted Jan 23, 2017 on Hotels
The hotel was good. I stayed for 8 days on business and was sufficient for this purpose and will stay here again. The shortfalls come in the area of housekeeping. Having to ask for essentials like forgotten towels, shampoo and fill soap dispensers or leave soap is annoying. The other issue is the water, if often comes out rust colored :( The hotel is well located and convenient to a grocery store and small mall located across the street. The room and accommodations are good and the staff very helpful.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and we sincerely apologize for the inconvenience caused by these shortfalls. Please rest assured that this matter has been brought to the attention of the concerned people for their appropriate action. We are looking forward to your next stay. Best Regards, Tamer Mustafa Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Good Buffet

Posted Dec 29, 2016
Pros: Breakfast and Dinner buffets
Cons: Servicing of the rooms, especially vacuuming the floors.
Location: Great mall shopping just a few steps away; mosque close; on a major roadway making travel easy by Uber
The Park Inn by Radisson Al Khobar is a nice hotel with okay servicing of the rooms. The beds are comfortable. Both the breakfast and dinner buffets are excellent with outstanding, multi-cultural food. The costs are equivalent to most hotels around the world. The room service menu is limited and service at the lounge is friendly, but slow and unpredictable. The hotel is located only about 100 meters from a very large mall with a HUGE hypermart (Panda) and a reasonable food court. There is also a Krispy Kreme very close for a cheaper breakfast. The hotel is close to a mosque, so there is a LOUD call to prayer before sunrise. It is very easy to get an Uber to and from this hotel.
Comment from Hotel Management
Jun 21, 2017 by Tamer, Hotel Management
Dear Mr. Lonnie, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and we sincerely apologize for the inconvenience caused by these shortfalls. Please rest assured that this matter has been brought to the attention of the concerned people for their appropriate action. We are looking forward to your next stay. Best Regards, Tamer Mustafa Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent

Posted Dec 17, 2016
beautiful hotel, quite and you do feel that you have a privacy for sure.
Comment from Hotel Management
Dec 20, 2016 by Tamer, Hotel Management
Dear Guest, Thank you very much for having taken the time to write a review about your recent stay with us. It is just with your open and constructive feedback, that we can improve our services and fulfill our promises. I'm more than happy to see, you enjoyed your time at the Park inn By Radisson Hotel Al Khobar. It was my pleasure to read your review and the whole team says THANK YOU, this is the best motivation for all of us. I'm looking forward to welcome you again. Please let me know, if there is anything further I can assist you with. With best regards, Tamer Mustafa Front Office Manager
5 out of 5
by A verified traveler

Posted Nov 9, 2016 on Hotels
Comment from Hotel Management
Nov 12, 2016 by General Manager, Hotel Management
Dear Guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Tamer Mustafa Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel close to a Shopping Mall

Posted Oct 3, 2016 on Ebookers
Pros: close to where i wanted to go, office.
Cons: by the local standards, was OK.
Location: nothing much apart from the mall, which is shopping only.
Hotel is very decent overall and welcoming by staff. Shopping mall is across the street for snacks and fast food. Restaurant La Caravela Italian nearby. .
Comment from Hotel Management
Oct 18, 2016 by Tamer, Hotel Management
Dear Mr. Paulo, Thank you for taking the time to rate your recent stay with us. I will certainly share your rating with my Team. It is delightful to know you had a pleasant stay. We hope to see you again in the near future. Kind regards, Tamer Mustafa Front Office Manager
3 out of 5
by A verified traveler

Posted Sep 7, 2016 on Hotels
Comment from Hotel Management
Sep 18, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for taking the time to write a review about your recent stay with us here at the Park Inn By Radisson Al Khobar. We appreciate all feedback as it enables us to right any wrongs. I must offer my sincere apologies that your stay was not as enjoyable as you had anticipated. Please be assured that your comments have been taken on board. We value you as a customer and hope this one off experience does not prevent you from staying with us again in the near future. Regards, Tamer Mustafa Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Convenient and Cosy hotel near shopping amenities

Posted Aug 21, 2016 on Wotif
Great hotel, nice decor throughout, friendly professional staff, great gym facilities and good ambience
Comment from Hotel Management
Sep 21, 2016 by Jihane, Hotel Management
Dear Guest, Thank you for taking the time to rate your recent stay with us. I will certainly share your rating with my Team. It is delightful to know you had a pleasant stay. We hope to see you again in the near future. Kind regards, Jihane Abdulkareem Guest Relations Manager
4 out of 5
by A verified traveler

Good but need to improve

Posted Aug 5, 2016 on Hotels
It was great except when I left I asked for the bill for the five days but they told me we cannot give it to you because I booked through Hotels.com I need to contact them to have that bill It's not accepted I asked the receiption to meet the manager but they said he is not avialable
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
Dear our Guest, Thank you very much for having taken the time to write a review about your recent stay with us. I'm more than happy to see, you enjoyed your time at the Park inn By Radisson Hotel Al Khobar. It was my pleasure to read your review and the whole team says THANK YOU, this is the best motivation for all of us. I'm looking forward to welcome you again. Please let me know, if there is anything further I can assist you with. With best regards Tamer Mustafa Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Riyadh

Posted Jul 12, 2016
Excellent!!! Convenient location, relaxing atmosphere and great value!!!
Comment from Hotel Management
Jul 12, 2016 by Tamer, Hotel Management
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Your feedback is very valuable to us as we work to be better each and every day. We would be honored to have you return to our hotel in the future. Best Regards, Tamer Mustafa Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2016
Nice place I really enjoyed it so much and I'll come back again to it
Comment from Hotel Management
Jun 5, 2016 by Tamer, Hotel Management
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our hotel, and we would be honored to have you return to our hotel in the future. Best Regards, Tamer Mustafa Assistant Front Office Manager