Ratings based on 443 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Hong Kong

Cozy hotel with great location and amazing staffs.

Posted Aug 5, 2016
Pros: Great location. Amazing staffs. Nice room facilities. Reasonable price.
Location: Next to the Business Bay metro station and bus stop. Fast food chains around the corner. Local store and restaurant near by.
We arrived at Dubai late in the night, so once our taxi arrived at Hotel Rotana, the staffs already knew who we are and helped us settle immediately. Staffs shown us how friendly they are from that second by upgrading us to free in-room wifi for free. The room was clean and has everything - even an iron and the ironing board. The hotel is a few steps away from the Business Bay metro station, so going around is easy, especially since Dubai Mail/Burj Khalifa is only one stop away. Above all, I must say that the staffs did a wonderful job to make our stay even more enjoyable. We booked a one-day tour to Abu Dhabi and we told the hotel staffs to notify us when our driver arrives. We only expected the staffs to tell us who our driver was, but they asked about details of the pick up time, tour and tour company, and told us that if the driver doesn't come on time, they can call him or even try to arrange Abu Dhabi tours for us a.s.a.p. Hotel Rotana isn't a luxurious hotel for sure, but you will get treated well as if it were a 5-Star hotel - only that the price is way lower.
Comment from Hotel Management
by Villa Rotana, Hotel Management
Dear Mr. John, Greetings from Villa Rotana Dubai! Thank you for sharing your wonderful experience during your stay. It is our pleasure to have you and make your stay more memorable and enjoyable. Your comments will surely be shared to the rest of our colleagues. We hope that you can come back again in the near future. Best regards, Hossam Mansour General Manager
5 out of 5
by A verified traveler from London

Luxury hotel near the tube.

Posted Aug 1, 2016
Pros: Clean well staffed hotel where you are treated in a friendly polite manner. The pool is small but pretty and the atmosphere on the sunbeds is relaxing
Cons: The beach is a taxi ride away.
Location: Use the business bay metro to see Dubai and taxis and this hotel is the perfect base for those who want to visit Dubai.
We had a studio room that was clean and air conditioned with a thermostat for those who do not like it too cold.
Comment from Hotel Management
Aug 2, 2016 by Villa Rotana, Hotel Management
Dear Miriam, Thank you for your review and hope that you enjoyed your stay with us. We look forward in welcoming you back to our property. Regards, Josephine Monton - Mseis Revenue Manager
5 out of 5
by A verified traveler from UK

Very clean and close to Burj Khalifa

Posted Jul 24, 2016
A very late check in, still, staff were active and friendly. Extra bed was supplied as requested. Close to Dubai Mall & Burj Khalifa. I could see it through my window. There were other facilities I couldn't use because of my short stay. WiFi was free.
Comment from Hotel Management
Aug 2, 2016 by villa rotana, Hotel Management
Dear Mr. Moe, Greetings from Villa Rotana Dubai! Thank you for giving us the opportunity to have you as a guest. We are just as happy that your stay had been comfortable and we really hope that you can come back in the future, enjoy more and use our facilities during your stay. Best regards, Hossam Mansour General Manager
4 out of 5
by A verified traveler

Large room and quiet area

Posted May 28, 2016 on Hotels
Large rooms and quiet area. Decent gym.
Comment from Hotel Management
by Villa Rotana, Hotel Management
Dear Valued Guest, Thank you so much for taking time to leave your comments about your recent stay with us. We hope that you have enjoyed your stay and could come back again in the future. Best regards, Hossam Mansour General Manager
5 out of 5
by A verified traveler

The hotel was really good, the staff very helpful.

Posted May 23, 2016
The hotel was close to downtown Dubai, metro station was two blocks from the hotel
Comment from Hotel Management
Jun 7, 2016 by Villa Rotana, Hotel Management
Dear Valued Guest, Thank you for your comment. We are delighted to know that you a good stay with us. We are truly looking forward to the opportunity of welcoming you back upon your next visit to Dubai. Best regards, Hossam Mansour General Manager
5 out of 5
by A verified traveler from São Paulo, Brasil

Confortável

Posted May 22, 2016
Pros: Conforto do quarto e café da manhã
Cons: Tivemos apenas um "contratempo" onde a recepcionista quis nos cobrar pela estadia e o pagamento ja avisa sido feito através do site Expedia.
Location: Bem localizado.
Passamos uma noite no hotel e tivemos uma excelente acomodação, quarto extremamente aconchegante, limpo, organizado. Cama muito confortável e a sacada faz uma diferença grande. É um hotel maravilhoso na sua decoração e muito luxuoso. Café da manhã maravilhoso.
Comment from Hotel Management
Jun 8, 2016 by Villa Rotana, Hotel Management
Dear Mr. Bruno, Thank you for taking time to post your review following your recent stay at Villa Rotana. We are pleased to receive your positive comments and rest assured your comment regarding the incident upon check has been noted and proper feedback will be provided to our staff. It is truly a pleasure to have you staying with us and certainly look forward to welcoming you back in the near future. Best regards, Hossam Mansour General Manager
5 out of 5
by A verified traveler

Great stopover

Posted May 14, 2016
Great hotel within walking distance of Burj Kahlifa & Dubai Mall. We were upgraded without asking. Staff were awesome. Buffet breakfast was extensive & well priced. Pool & gym area on L5 is some of the best facilities I've seen in a hotel of this price range. Highly recommended.
Comment from Hotel Management
Jun 7, 2016 by Villa Rotana , Hotel Management
Dear Valued Guest, Greetings from Villa Rotana! Thank you so much for your great comments. We are happy to hear that you've had a very good stay and was extremely satisfied with everything. We hope to see you again in the future! Best regards, Hossam Mansour General Manager
5 out of 5
by A verified traveler from Los Angeles, CA

An excellent choice of Hotel to stay at in Dubai

Posted May 9, 2016 on Orbitz
Pros: Everything was excellent.
Cons: Shuttle service to the airport. I do not recollect the hotel offering this. We had to take a taxi there.
Location: Burj Khalifa, Dubai Mall, Burj Al Arab..................Great shopping places.
Villa Rotana, (May 2016) I am writing this review of my recent stay at Villa Rotana on Sheikh Zayed Road in Dubai because of how impressed I was for the entire 3 day stay at this fine hotel that is situated in the heart of Dubai near the metro train station and with a view of the Burj Khalifa towers that is breathtaking. The location of this fine hotel is just the very beginning. It boasts a wonderful restaurant with a wide variety of excellent foods, the decor is tasteful and the super high ceilings and open feel to the restaurant gives it a very elegant touch. The breakfast buffet leaves nothing to want for as they provide just about anything you can wish for from fresh fruits to a variety of fruit juices and cereals to eggs (anyway you want them made) to oatmeal, croissants, a variety of tea and excellent service. The room we (three of us) stayed in was the premium suite which had a bedroom, a spacious living room, a fully functional kitchenette, a full bathroom adjoining the bedroom and an extra toilet and wash basin in the suite. The suite also had an oven, a safe for valuables, utensils, pots and pans, a coffee/tea maker, plates, and even a washing machine. The pull out bed was extremely comfortable. The lovely red lounge chair was exactly what I needed after an entire day of sightseeing and shopping. But the most impressive of all was the unobstructed view of the Burj Khalifa from both the bedroom and the living room. The service to the room was timely and extremely co
Comment from Hotel Management
Jun 8, 2016 by Villa Rotana, Hotel Management
Dear Mr. Sunil, We couldn't thank you enough for posting your most wonderful review almost on all the popular online channels. We will be very glad to have you as a guest anytime. Best regards, Hossam Mansour General Manager
4 out of 5
by A verified traveler

Posted Apr 27, 2016 on Hotels
Comment from Hotel Management
May 1, 2016 by Villa Rotana, Hotel Management
Dear Valued Guest, Greetings from Villa Rotana! We would like to thank you for staying with us and we hope that you have enjoyed your stay as well. We look forward to welcome you again in the future. Best regards, Hossam Mansour General Manager
5 out of 5
by A verified traveler

Nice

Posted Apr 24, 2016
Very fun and easy to use and the other day and night and I'm happy to stay on the hotels
Comment from Hotel Management
Apr 25, 2016 by Villa Rotana, Hotel Management
Dear Valued Guest, Thank you for your comments. We hope you can come back again in the near future. Best regards, Hossam Mansour General Manager