Ratings based on 62 Verified Reviews

4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by yonel

Posted Apr 25, 2017 on Hotels
Comment from Hotel Management
May 23, 2017 by Ricardo, Hotel Management
Dear Guest, Thank you so much for sharing you experince with us. We are glad to know that your stay with us was full of pleasantness. This motivate us to keep the hard work going. Hope to see you back in Costa Rica.
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Reasonably priced hotel close to the airport.

Posted Mar 23, 2017
Pros: The staff is excellent. The value is good. Wifi in room is good. Good hotel for a night stopover before moving on with your travels.
Cons: The gate to the hotel is always closed and at times it took a lot of ringing of door bell for the gate to be opened. Hot water is an issue.
Location: The location is not good for anything to do. The hotel is ideal only for a night stay to/from airport.
For the price, the value is good. The only (and biggest) issue we had was that there was no hot water in sink or in shower.
Comment from Hotel Management
Apr 25, 2017 by Ricardo , Hotel Management
Dear Guest, Thank you for sharing your experience with us. This help us improving our service every day! Just to make it clear to everyone else, we do have hot water in every of our rooms, but in Costa Rica sometimes the shower key is twisted and it is the opposite, may be that was what happened. Also, as you remark we are an airport hotel for a good night sleep, even tho, there are shopping centers, restaurants really close by and also daily tours available! Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Great little hotel close to the airport

Posted Mar 20, 2017
Love this place, small family run hotel with clean rooms and good service. Looks like the turned their house into a hotel. In the back there is a covered patio where they prepare and cook all the food from scratch... you literally see them chopping them veggies. Some of the best and freshest food that I've had in Costa Rica.
Comment from Hotel Management
Mar 23, 2017 by Ricardo, Hotel Management
Dear Guest, Thank you so much for your lovely feedback. Here at Santa Maria Inn we try to offer the best service possible on an airport hotel. We are glad to know that your stay with us was full of satisfaction. This motivates us to keep the hard work going! Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

The owner's made our stay!

Posted Mar 1, 2017 on Orbitz
Pros: The owners and staff.
Cons: Complimentary water would be nice.
Beautiful little place not far from the airport...an $8 ride. Gated and very safe. The rooms are small, but well maintained with all the amenities you could need. Ours had two beds though we only needed one. It had a window unit A/C. They even exchanged our dollars to colones for a very fair exchange rate; do it with them or at a bank ONLY.
Comment from Hotel Management
Mar 23, 2017 by Ricardo, Hotel Management
Dear guest, Thank you for sharing your experience of you stay. We are a family owned hotel, so we try to offer the best customized customer service! At Santa Maria Inn we try to take care of every detail so every guest would have a nice experience, from a shuttle to or from the airport to complimentary breakfast included! Thank you!
4 out of 5
by Bruce

Posted Mar 1, 2017 on Hotels
Close to airport.
Comment from Hotel Management
Mar 23, 2017 by Ricardo, Hotel Management
Dear Guest, Thank you so much for your comment. As you remarked, we are a family owned hotel very close to the airport, where you can have a good quality sleep with our spacius and nice rooms and also a ride to the airport so you can get on time to catch your flights! We will keep the hardwork going! Thank you, Ricardo
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Countryside inn

Posted Jan 18, 2017
Friendly staff, nice free breakfast, gated property, and yummy coffee candies.
5 out of 5
Recommended
for Everyone
by A verified traveler

great people, great place

Posted Jan 14, 2017 on Orbitz
good value shuttle included, great hot showers kh skh sdkasjh faskfhs kjhas kjsh fskjhskjfhsdjkfysysysiss
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with free airport shuttle

Posted Dec 29, 2016
It's a nice old hotel with free airport shuttle in addition you can return your rental car while you in the hotel and the rental company drop you at this hotel for free
Comment from Hotel Management
Jan 5, 2017 by Ricardo, Hotel Management
Dear Guest, Thank you for sharing your experience with us. We hope that your stay at our hotel was full of pleaseantness! Hope to see you soon!
3 out of 5
by A verified traveler from Texas

Underwhelming

Posted Sep 23, 2016
Pros: Shower, internet.
Cons: Lighting, get rid of the bugs, better mattress, bedspread for people taller than 5'
Stayed here two nights. The staff was courteous, but not always around. There was no airport shuttle, but they offered to call a cab for me. Unfortunately, the morning I left, they were not around, so I walked down to the road, about 800m and hailed a cab there. The bed was uncomfortable and the cover was too short to cover my feet. There was only one dim light in the ceiling, no bedside lamp, so it was impossible to read in the room. There were noseeums in the room and they bit me for hours until I killed them all. That cost me most of a nights sleep. The shower was good, water was hot. The internet was good for Costa Rica. I did not get to try the breakfast as I left each day bedore they started serving at 7. I will not stay there again. There are better options nearby in the same price range.
3 out of 5
Recommended
for Everyone
by A verified traveler from tulsa

comfortable but not close to center of town

Posted Sep 15, 2016
Cons: transport
Location: nothing close, buses available
well there is no free ride to airport this is confusing from webpage, but info in room advises that transport is available for fee.