Ratings based on 234 Verified Reviews

3.1 out of 5
57% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

nice but needs new water heating system

Posted Mar 26, 2018
was suppost to be a queen bed was only a full took at least 15 min. to get hot water to the room i was in for a shower. other then that was good. Coffee pots in the rooms would be good like more then one cup of coffee sometimes.
Comment from Hotel Management
Mar 27, 2018 by Guest Experience Manager, Hotel Management
Dear guest, thank you for your feedback. We are happy to hear that you had a good stay. Thank you again for your detailed comments, we really appreciate them! Best Regards, Customer Care Team
2 out of 5
by A verified traveler from Clovis NM

GREAT STAFF

Posted Mar 13, 2018
Has a great staff!! But the room was dirty beds and terrible couldnt sleep holes in the bathroom wall kinda patched shower and toilet were nasty and we wont go back to this motel!
Comment from Hotel Management
Mar 15, 2018 by Brand Experience Team, Hotel Management
Dear Natasha, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience
3 out of 5
by A verified traveler

There was a bed

Posted Mar 1, 2018
Excessive parking lot and street noise, bathroom could have used some hard scrubbing on the lime scale on floor tiles light in bathroom buzzed like it was going to blow up. The flooring was split in several places, Staff was helpful and friendly, the price was cheap but the room itself was depressing
Comment from Hotel Management
Mar 2, 2018 by Guest Experience Manager, Hotel Management
Dear guest, We're sorry to hear your experience was not up to standard. Our cleaning staff has been informed of the issues you have brought up and we will certainly rectify them. Again our sincerest apologies and we wish you the best. Best Regards, Customer Care Team
3 out of 5
Recommended
for Everyone
by A verified traveler from Waianae, HI

Close to Holloman AFB and eating establishments.

Posted Feb 28, 2018
Pros: Proximity and cost.
Typical Motel 6 motif. Comfortable bed and away from highway noise. This was a handicap room with roll-in shower. The bracket on the adjustment bar for the hand-held shower attachment was loose and could not be adequately secured to accommodate a standing shower. Internet bandwidth was TERRIBLE !!
Comment from Hotel Management
Mar 1, 2018 by Guest Experience Manager, Hotel Management
We are truly disappointed that you had a poor impression of our hotel, and we apologize sincerely. We will discuss your review with our maintenance team, and we will ensure that the necessary procedures and training are implemented to ensure that such issues do not arise again. Thank you for your comments, we do hope that you might consider staying with us again in the future - we would love for you to have a radically different experience on your next visit. Best Regards, Customer Care Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Helped a stranded person

Posted Feb 16, 2018
Got an individual a room for the night as they did not have a place to stay and couldn't do anything to get back home till the next day
Comment from Hotel Management
Feb 17, 2018 by Guest Experience Manager, Hotel Management
Dear guest, thank you so much for your wonderful review! We are so pleased to read that everything was to your liking. We hope to welcome you back again soon. Best Regards, Customer Care Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Helping someone out

Posted Feb 7, 2018
Motel 6 is great, reliable, and affordable. an individual was stranded and needed a place to stay for the night so we got him a room for the night untill he could figure out how he was going to get home the next day.
Comment from Hotel Management
Feb 11, 2018 by Guest Experience Manager, Hotel Management
Dear guest, we are just touched by your feedback, thank you! It is pleasing to hear that you had a good stay at our property, and we are delighted with your recommendation. We hope to welcome you back again soon. Best Regards, Customer Care Team
4 out of 5
by A verified traveler from UK

Good location for White Sands / Air & Space Museum

Posted Feb 6, 2018
Pros: Location
Cons: Standard of cleaning needs to improved.
Room could have been cleaner - lots of dust. Beds were 'well used' - the mattress had a big dip in the middle. Having said that - we were generally comfortable. WIFI was hit n' miss. Hotel needs a complete upgrade. Good location for White Sands / Air & Space Museum..
Comment from Hotel Management
Feb 6, 2018 by Guest Experience Manager, Hotel Management
Dear guest, thank you for your feedback. We apologize if our housekeeping team did not clean your entire room and bathroom to our usual high standards, and we will make them aware of your comments to ensure that no area is missed in future. We are happy to note that this did not detract from your enjoyment of your time with us too much, and we hope to welcome you back for an even better stay in the future. Best Regards, Customer Care Team
4 out of 5
Recommended
for Everyone
by A verified traveler from alb

Ez fast check in

Posted Jan 27, 2018
Overall am happy with everything ! Close to my location and very clean
Comment from Hotel Management
Jan 28, 2018 by Guest Experience Manager, Hotel Management
Dear guest, thank you so much for your wonderful review! We are so pleased to read that everything was to your liking. We hope to welcome you back again soon. Best Regards, Customer Care Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2018
Enjoyed the food discount coupon at neighboring restaurants and the view was gorgeous.
Comment from Hotel Management
Jan 24, 2018 by Guest Experience Manager, Hotel Management
Dear guest, we are just thrilled with your feedback, thank you! It's wonderful to hear that you had a great stay at our property, and we are delighted with your recommendation. We hope to welcome you back again soon. Best Regards, Customer Care Team
2 out of 5
by A verified traveler from Fort Collins, CO

Cheap and dirty hotel

Posted Jan 12, 2018
Pros: Cheap
Cons: Cleanliness of rooms
Location: Close to white sand dunes national park
Very cheap hotel, so you get what you pay for. The room was fine, bed was springy and uncomfortable. The biggest issue was that the room smelled like cleaning chemicals when we arrived and that most of the towels were dirty and stained. One of the blankets on the bed also had a cigarette burn in it. Clearly not meant to be a quality hotel experience but this was still pretty rough, even for how cheap it was. If you are trying for the cheapest road trip possible like we were then this is fine, but otherwise stay clear.
Comment from Hotel Management
Jan 19, 2018 by Guest Experience Manager, Hotel Management
Dear guest, thank you for your feedback. We apologize if our housekeeping team did not clean your entire room and bathroom to our usual high standards, and we will make them aware of your comments to ensure that no area is missed in future. We are happy to note that this did not detract from your enjoyment of your time with us too much, and we hope to welcome you back for an even better stay in the future. Best Regards, Customer Care Team