We got in late at night. Other hotels in the area had rating and bug issues or we would not have stayed.
The room reeked of smoke. I asked for a different room and was told it was the air freshner scent. I explained it am asthmatic and can't be in smoke. Was told they were remodeling and that was what was available with 2 beds.
We reserved a room with 2 queen beds for 3 adults and got one king with a pull out sofa bed. The mattress on the couch was thin and extremely uncomfortable.
We found a bug in the king size bed in the morning even after pulling the blankets down and checking before crawling in. When I took the bug (in a cup)to the desk clerk, she just scrunched her face in disgust and said she didn't know what it was. No offer to discount the lousy room.
Oh, and the chair by the eating area had unknown substances on it. The couch seat had dried unknown stuff on it.
Not happy with Alamogordo Quality Inn.
Comment from Hotel Management
Jul 3, 2016 by D , Hotel Management
The room that you stayed in was a newly renovated room. All beds, chairs, and sofa were also brand new. As far as bed bugs in the room, I nor the pest controller found any evidence of bed bugs in the room. Bed bugs are routinely checked by maintenance and pest controller. Pest control was called right after you checked out and he did not find any evidence of bed bugs. Sorry for any inconvenience that may have caused.