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Reviews of The Crofting Inn

3 out of 5
The Crofting Inn
300 Swallow Place, Cloudcroft, NM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 380 out of 569 reviews" "
Rating 8 - Good. 122 out of 569 reviews" "
Rating 6 - Okay. 47 out of 569 reviews" "
Rating 4 - Poor. 19 out of 569 reviews" "
Rating 2 - Terrible. 1 out of 569 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was typical mountain landscape. Wasn't quite prepared for being cold indoors but we were furnished with a room heater which helped. Lots of knick-knacks around the place. The host was very cordial and made us feel very welcome.
Stayed 2 nights in Apr 2024

4/10 Poor

Christina

Breakfasts was miserable….. a scrambled egg, two pieces of toast from a loaf of French bread and a couple of spoons of canned fruit. One cup of coffee. Breakfast cook/server did everything she could to show she didn’t want guests that morning. Got sucked into staying here by pictures on the web. In actuality the place is a a quirky, odd dump.
Stayed 1 night in Apr 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from scott on Apr 4, 2024
trhanks

10/10 Excellent

Darnel

Liked: Cleanliness, staff & service, property conditions & facilities
Hosts were very friendly. Clean.
Stayed 1 night in Mar 2024
Response from scott on Apr 4, 2024
thankyou

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from scott on Mar 16, 2024
thankyou

10/10 Excellent

Michael

Liked: Property conditions & facilities
Wish the brewery was open!
Stayed 1 night in Feb 2024
Response from scott on Feb 28, 2024
thankyou

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place, very quaint and decorated with great antique furniture and lots of mountain and seasonal decor. Hosts are kind and hospitable. We stayed two nights, and our host accommodated us with early breakfast and even a to-go breakfast! Recommended for a nice stay in Cloudcroft.
Stayed 2 nights in Feb 2024
Response from scott on Mar 10, 2024
thankyou

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's unique decoration was a pleasant surprise
Stayed 1 night in Feb 2024
Response from scott on Mar 10, 2024
thankyou

10/10 Excellent

Tim, Verona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gail and family were very nice and we enjoyed the House and all of their decorations and antiques. Gail’s breakfasts were wonderful!
Stayed 4 nights in Feb 2024
Response from Gail and Scott McCoy on Feb 23, 2024
Thank you so much for the feedback and staying with us.

10/10 Excellent

Malin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decorations and the breakfast was delicious.
Stayed 2 nights in Dec 2023
Response from Gail and Scott McCoy on Feb 5, 2024
Thank you for the feedback and for choosing to stay with us.

10/10 Excellent

William

Scott was great and very helpful! Loved the snow and surrounding scenery. Deer in the backyard and eggs and coffee for breakfast. Can’t beat it!
Stayed 1 night in Jan 2024
Response from scott on Feb 2, 2024
thankyou

6/10 Okay

Rebecca

Stayed 1 night in Jan 2024
Response from scott on Feb 2, 2024
she had agreat time

10/10 Excellent

Deboprosad

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay ! The owner and their family was very helpful in navigating
Stayed 2 nights in Dec 2023
Response from scott on Feb 2, 2024
glad you enjoyed your stay

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky place. Comfortable and great location
Stayed 3 nights in Dec 2023
Response from scott on Jan 12, 2024
Happy you enjoyed your stay

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a hallmark home for sure. Dressed up for the holidays. Really enjoyed the owners of the property and felt at home. For seniors the toilets are low and hard for them to get up. Suggest a rail.
Stayed 1 night in Dec 2023
Response from scott on Jan 12, 2024
Glad you enjoyed your stay

6/10 Okay

Patti

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is freezing and there is only a small space heater in the room. Bathroom supplies are minimal at best
Stayed 1 night in Dec 2023
Response from scott on Jan 12, 2024
They room was not freezing 78 degrees when they left

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Disappointing. We just wanted simple continental breakfast, but we got breakfast that was very tiny in portions, but atleast it was horm cooked. The owners are very nice, but they did try to sell us to pyramid scheme program. No shampoo, no soap given. We couldn't check-in as they wouldn't pick up the phone in evening. We had to call them 5 times before someone let us in.
Stayed 2 nights in Dec 2023
Response from scott on Jan 12, 2024
we always serve plenty as you can ask for more .called very late after check in time. we use body soap

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quaint. Breakfast was very good.
Stayed 1 night in Nov 2023
Response from scott on Jan 12, 2024
Glad you enjoyed your stay

10/10 Excellent

Christie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from scott on Jan 12, 2024
glad you enjoyed your stay

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decorations, very clean inn, a very kind and accommodating host family and within walking distance of the main street of town!
Stayed 2 nights in Nov 2023
Response from Gail and Scott McCoy on Nov 28, 2023
Thank you for choosing to stay with us and for the feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing stay
Stayed 1 night in Nov 2023
Response from scott on Nov 20, 2023
thankyou

10/10 Excellent

Isamar

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend it
Stayed 1 night in Nov 2023
Response from Gail and Scott McCoy on Nov 17, 2023
Thank you for choosing to stay with us and we apreciate your feedback.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 1 night in Nov 2023
Response from Gail and Scott McCoy on Nov 14, 2023
Thank you for staying with us and for the feedback.

10/10 Excellent

David Charles

Stayed 1 night in Nov 2023
Response from Gail and Scott McCoy on Dec 4, 2023
Thank you for choosing to stay with us and for the feedback.

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end my stay at The Crofting Inn was great. Upon a late arrival I met with Krista who is the homeowner Gail's daughter. She was kind, gave me the rundown of the house and suggestions of local places to eat or visit at. Gail's place is charming, well kept, clean, cozy, adorably decorated and in the NM mountains which I thought were stunning (first time ever to NM). Gail was great and I enjoyed our conversations prior to my departure. For my first time in NM and first time at the B&B it was a wonderful experience and I highly recommend to stay there.
Stayed 1 night in Nov 2023
Response from scott on Nov 10, 2023
thankyou

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and cozy bed and breakfast. Stayed in Andrew's room and the only issue I had was the claw footed bath/shower. Being a senior I was concerned about using and chose not to. Soap would be a nice enhancement for the bath/shower as well. Breakfast was delicious and found innkeepers to be very friendly and helpful. Would definitely stay again, but perhaps select another room. Thank you for your hospitality!
Stayed 1 night in Nov 2023
Response from scott on Nov 10, 2023
thankyou

8/10 Good

Kendra

Stayed 1 night in Nov 2023
Response from Gail and Scott McCoy on Nov 28, 2023
Thank you for staying with us and for the feedback.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Gail and Scott McCoy on Oct 30, 2023
Thank you for choosing to stay with us and for the feedback.

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and friendly
Hostess was very friendly and accommodating. Facility was clean. Only disappointment was no TV available.
Stayed 3 nights in Oct 2023
Response from scott on Oct 27, 2023
thanks

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Crofting Inn was a beautiful place to stay! Staff was very friendly and accommodating. Breakfast was delicious! Room was clean and had a cute little private patio. The main house had amazing decor (antiques and seasonal pieces that were just plain awesome!) and the front porch was a wonderful place to sit and enjoy the weather! Will be staying again the next time we go to the mountains!
Stayed 1 night in Oct 2023
Response from Gail and Scott McCoy on Oct 23, 2023
We thank you so much for choosing to stay with us and for the wonderful feedback. It was our pleasure to serve you both and we look forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Gail and Scott McCoy on Oct 22, 2023
Thank you so much for the feedback and choosing to stay with us.

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing it lacked was an outdoor space to sit and relax.
Stayed 2 nights in Oct 2023
Response from scott on Oct 15, 2023
Each room has a porch and there is a front porch

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Oct 2023
Response from Gail and Scott McCoy on Oct 12, 2023
Thank you so much for the feedback and staying with us.

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff makes you feel right at home. It’s almost like being in a hallmark movie. Breakfast was great. Coffee excellent. The entire property is nice. Super clean. Views are nice close to anything in cloudcroft. Will be back.
Stayed 2 nights in Oct 2023
Response from Gail and Scott McCoy on Oct 9, 2023
Thank you so much for choosing to stay with us and for the wonderful feedback. We look forward to seeing you both again.

10/10 Excellent

Vinayak Rama

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Stay in Cloudcroft
My stay at The Crofting Inn, hosted by Gail and her family, was truly delightful. The festival decorations added a charming touch to the atmosphere. Gail's breakfasts were not only delicious but also a highlight of my mornings. Engaging in great conversations with Gail and her family made me feel right at home. The cozy ambiance of the house made my stay exceptionally comfortable. I highly recommend The Crofting Inn for a warm and inviting getaway.
Stayed 1 night in Oct 2023
Response from Gail and Scott McCoy on Oct 5, 2023
glad you enjoyed it

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, very clean except for a few minor details, some lint/hairball in the corner of the room
Stayed 1 night in Sep 2023
Response from scott on Oct 5, 2023
Rooms Rooms are always thoroughly cleaned

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was quiet and I felt right at home. Especially the fact there were no TVs.
Stayed 1 night in Sep 2023
Response from Gail and Scott McCoy on Sep 27, 2023
Thank you so much for the feedback and staying with us.

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Gail and Scott McCoy on Sep 25, 2023
Thank you for staying with us and for the feedback.

6/10 Okay

Lorraine C.

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Gail and Scott McCoy on Sep 20, 2023
Thank you for choosing to stay with us and for the feedback.

10/10 Excellent

Annette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Cloudcroft
10/10 will never stay anywhere else in Cloudcroft. The owners are so nice. We made a very last minute reservation and turns out they were actually closed but hotels.com went ahead and let us make the reservation. They went out of their way and gave us a room anyways and even made muffins to go for us in the morning!!! Super family friendly place to stay. Quiet, quaint little place with lots of trees and shade.
Stayed 1 night in Sep 2023
Response from Gail and Scott McCoy on Sep 11, 2023
Thank you so much for choosing to stay with us and for the feedback. We look forward to seeing you again.

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Nice antiques.
Stayed 1 night in Sep 2023
Response from scott on Oct 27, 2023
thanks

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like an old fashioned ski lodge. Friendly owner and nice accommodations.
Stayed 1 night in Sep 2023
Response from Gail and Scott McCoy on Sep 5, 2023
Thank you for staying with us and for the feedback.

10/10 Excellent

Imelda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was really nice and provided all information about check out, breakfast hours, she let us to use their fridge, microwave. Nice place and comfortable room
Stayed 1 night in Sep 2023
Response from scott on Sep 3, 2023
thankyou

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful people
Stayed 1 night in Sep 2023
Response from Gail and Scott McCoy on Sep 2, 2023
Thank you so much for choosing to stay with us and for the feedback.

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from Gail and Scott McCoy on Aug 28, 2023
Thank you for staying with us and for the feedback.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Gail and Scott McCoy on Aug 28, 2023
Thank you for staying wtih us and for the feedback.

10/10 Excellent

Janice

Stayed 1 night in Aug 2023
Response from Gail and Scott McCoy on Aug 28, 2023
Thank you for choosing to stay with us and for the feedback.

10/10 Excellent

Jack W.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner Gail is a beautiful person and with her daughter Christa they take great care of the guests. We will stay there again.
Stayed 1 night in Aug 2023
Response from Gail and Scott McCoy on Aug 27, 2023
Thank you so much for choosing to stay with us. Look forward to seeing you both again.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except for check in and parking
Stayed 2 nights in Aug 2023
Response from Gail and Scott McCoy on Aug 28, 2023
Thank you for staying with us and for the feedback.

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay! It felt far away, but was a short/easy walk to town. The room was very clean and the owners/family were so welcoming and wonderful. I’m coming back to Cloudcroft next year and look forward to staying here again.
Stayed 2 nights in Aug 2023
Response from scott on Aug 22, 2023
thankyou very much