Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Colorado

Clean hotel, but needs some upgrading.

Posted Jul 17, 2016
Pros: Comfort and cleanliness of room. The free breakfast was good and had plenty of food and a good variety.
Cons: The parking spaces are marked for compact cars and too small to fit a full-sized vehicle in them.
Location: The location of the hotel is across the street from Walmart and Chilis. It's location to town is easy to travel to and from.
Although the hotel was located immediately next to the highway which made it easy to find and in close proximity to restaurants, I heard louder vehicles running along the highway all night. The hotel room was very clean and comfortable. I had a refrigerator in my room so I was able to keep cold water in it. The Internet was weak and very slow. In fact, I was kicked on and off the Internet during both nights of my stay. I contacted the front desk and was told to call their Internet provider listed on the card provided to me when I check in. Overall, I'd probably stay here again because of the $$ and the comfort and cleanliness of the room; however, it wouldn't be my first choice.
5 out of 5
by A verified traveler from Longmont, CO

Posted Jun 24, 2016
Our stay was enjoyable. The room was clean, the staff helpful, and breakfast was good each day.
Comment from Hotel Management
Jun 26, 2016 by Hotel Management, Hotel Management
Thank you for taking the time to review our hotel. We are glad that you enjoyed our Express Start Breakfast during your stay. We look forward to seeing you the next time you are in the area.
4 out of 5
by A verified traveler from AR

Nice hotel. Close to restaurants!

Posted Jun 19, 2016
Would stay again. Nice place! Hotel is close to several stores and restaurants!
Comment from Hotel Management
Jun 26, 2016 by Hotel Management, Hotel Management
I am glad that you enjoyed your time at our hotel. We hope to see you the next time you are in area.
5 out of 5
by A verified traveler

Much better than expected

Posted Apr 25, 2016 on Orbitz
Pros: How quiet it is and location.
Cons: Nothing :)
Location: WalMart close by for last minute shopping, movie theater close. Small town so everything is close.
The stay was only for one night - but it was a great night. The beds & pillows were very comfortable. Temperature in the room perfect. Breakfast very good. Bathroom roomy and clean. Really couldn't ask for more.
4 out of 5
by A verified traveler

Customer service on the way down.

Posted Apr 4, 2016 on Hotels
With the hotel nearly empty, they still put me in a room with the huge neon Holiday Inn Express sign right outside my window. Try sleeping with that & the highway noise. Didn't tell me they were tying up $100.00 of my money either. Just not a pleasant stay this time around.
Comment from Hotel Management
Apr 10, 2016 by Allie, Hotel Management
We appreciate your feedback on your recent stay. I am sorry to hear that it failed to exceed your expectations compared to previous stays. I can assure you that we would never purposefully put you in a room near the sign but we appreciate you letting us know and we will make a note for future guests. We sincerely hope that you will stay with us again the next time you are in town so we can provide you with the overall experience you expect and deserve.
2 out of 5
by A verified traveler

Room

Posted Mar 30, 2016
No light bulb in floor lamp, burned out bulb on nightstand, the telephone handset does not stay locked into desk phone. I was tired on arrival and the front desk pushed a "applause " button that made very loud annoying screeches, for me it would be better to say thank you for choosing us and forget the antics. Nice staff woman in dining room.
Comment from Hotel Management
Apr 5, 2016 by Deborah, Hotel Management
I am sorry to hear that your recent stay with us failed to exceed your expectations. I can assure you that this has all been address by the hotel and the management team. We always want each and every guest to have the best stay possible from the moment they walk in to the moment they leave. We would like to welcome you back again in the future to provide you with the 5 star experience you deserve.
3 out of 5
by A verified traveler

Posted Mar 30, 2016 on Hotels
Clean, comfy rooms. Pool and hot tub were great! Breakfast was nice as were evening cookies.
Comment from Hotel Management
Apr 5, 2016 by Allie, Hotel Management
Thank you for taking the time to let us know about your recent stay. I am pleased to hear that it was a great stay with clean an comfy rooms. We hope to see you again in the future!
4 out of 5
by Dawit from Denver

Two night and 3 days at the Holiday Inn Express

Posted Mar 29, 2016 on Hotels
A very friendly staff. Kids liked the pool. Great accommodations for a reasonable price.
Comment from Hotel Management
Apr 5, 2016 by Allie, Hotel Management
Thank you for taking the time to review your recent stay. I am pleased to hear that it was a great experience overall and the kids especially enjoyed the pool. We hope to welcome you back again soon!
3 out of 5
by Florine from Durango

Too close to Highway

Posted Mar 28, 2016 on Hotels
Property sits too close to the highway. It was very noisy. That is the only reason I won't stay here in the future.
Comment from Hotel Management
Apr 5, 2016 by Allie, Hotel Management
I am sorry to hear that your stay was made unpleasant because of the proximity to the highway. Unfortunately this is something that is out of our control but you can always request a room not on the side of the highway and we will always do our best to accommodate.
4 out of 5
by Connie

Posted Mar 27, 2016 on Hotels
Comment from Hotel Management
Mar 29, 2016 by Allie, Hotel Management
Thank you for your feedback and we hope to see you again in the future!