I was very disappointed by this hotel. If you have a lot luggage, this place is not for you. There is no concierge service, no lifts and no luggage ramps to wheel heavy bags, have to carry them on stairs, hotel is made on a hill with multiple floors. Internet available only in public areas and not rooms. Alanya is very hot in July, once you remove key card the lights switch off including the Air Conditioning! And A/C takes a while to cool room, if you return from a long hot day, you need to bear it out till room cools. Tap water is salty! Cannot even brush teeth with it, never ever have experienced anything like that anywhere in the world! Hotel is nice but needs a change of mindset with management.