Local cuisine

Reviews of Deshadan Backwater Resort

4 out of 5
Deshadan Backwater Resort
Kayipuram, Cherthala, Kerala

Reviews

8.2

Very Good

Rating 10 - Excellent. 32 out of 77 reviews" "
Rating 8 - Good. 27 out of 77 reviews" "
Rating 6 - Okay. 10 out of 77 reviews" "
Rating 4 - Poor. 5 out of 77 reviews" "
Rating 2 - Terrible. 3 out of 77 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gautam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and hospitality. Food options should expand.
Stayed 2 nights in Feb 2024

2/10 Terrible

Siddharth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pathetic room.

6/10 Okay

Sanjay

Traveled with family
Disliked: Staff & service
The Room was good, however the service at the reaort was average. It seems they were sourcing food from outside and what ever was ordered 2 hrs. Back was only what was available.
Stayed 2 nights in Nov 2022

2/10 Terrible

TANAY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Sachin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Naveen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not satisfactory
Stayed for 2 days in 2 rooms, toilets were not clean with bad smell coming from water outlets, uncomfortable spring mattress, overall poor maintenance, food was not good except few local fish dishes. Only plus was the pleasing attitude of staff.
Stayed 2 nights in Apr 2022

4/10 Poor

Biju

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring bed.. very low level, was painful to sleep.. towels, sheets were very old, ac was not functioning
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The palce is calm and quite. The ambiance is very nice and the staffs are good.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

6/10 Okay

Lis

Liked: Cleanliness, staff & service
Ok, could be better.
Beautiful place. Very helpful and friendly staff. Spacious room. Terrible bed.
Stayed 3 nights in Jan 2019
Response from Joseph on Feb 18, 2019
Dear Sir Many thanks for your recent stay at Deshadan Backwater Resort, Alleppey and for taking your time to share your experience

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Location
Excellent Location. Friendly staff. Food is okay and can be improved.
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pathetic condition of room
We book 2 rooms here.The condition of the rooms are very worse and not maintained well.The rooms are worth full of cockroaches and insects.The swimming pool also was very dirty and the pool room too.Not recommended.
Stayed 1 night in May 2018

8/10 Good

Bibu

Liked: Cleanliness, staff & service
Good But Need Improvement
A good one for a short trip , Hopitality was truly nice specially Mr Santosh, Food was ok but not to our expectations. Pool is good but lot of chlorine czd skin dry .Room is nice . Good wash room . Bed & pillow no good . Over All 7.5/10

2/10 Terrible

Rudyard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience - Not Even Worth One Star
First thing we noticed in the room was mold all over the ceilings. The room smelled of mold. Towels smelled of fungus. Shower doors were missing. Toilet seat was broken and dislocated. Sinks do not drain. They tried to give us bed sheets covered in stains, we repeatedly asked for clean sheets, eventually had to settle for moderately dirty. This hotel completely ruined our one night in Alleppey. The room safe is not even fixed to the wall, what is the point of having a safe when someone can walk off with it! The entire property is old and lacks maintenance, the staff seem to think this is OK for advertising an international destination. We only felt dirty and sick staying here, and wanted to leave as soon as possible. We had the manager come down and he tried to justify the conditions by saying it was the busy season and they were booked back to back. What kind of excuse is this! The only thing the manager offered was a complimentary dinner, they did not attempt to fix the problems or change the rooms.
Stayed 1 night in Dec 2017

10/10 Excellent

Madhuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must Visit!!
The overall experience was so good !!!! Staff is really very helpful :)
Stayed 3 nights in Dec 2017

8/10 Good

Prem

Liked: Staff & service, room comfort
Good stay
Small but good property and staffs are willing to help but lack of management and leadership, surrounding and rooms could be maintained a little more better. Food is good but way too excited expensive.
Stayed 1 night in Aug 2017
Response from ANUP on Sep 13, 2017
Hello Thank you very much for your reviews , We shall look into the suggestion made from you. and try n improve, we are greatful and we are looking forward in having you with us again. and sure we would have taken care of the issue Best regards Sundeep Nair

8/10 Good

NK, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place to stay. calm and peaceful. Courteous staff.
Stayed 1 night in Aug 2017
Response from Sundeep Nair on Sep 13, 2017
Hello Thank you very much for your reviews , We shall look into the suggestion made from you. Greatfull, and We are looking forward in having you with us again. Best regards Sundeep Nair

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort more suited for couples than families. Very good ambience and food.
Stayed 1 night in Jun 2017

6/10 Okay

Tina, Dubai

Liked: Cleanliness, staff & service, room comfort
Good hotel on the back waters!
This hotel is right on the back waters - very wide frontage. Rooms are spacious and clean. The bathroom was very clean, with toiletries, towels etc.... We had dinner @the hotel which was reasonably good. Complimentary breakfast was really nice with a good supply of fresh fruits etcc... The hotel staff are extremely polite, welcoming and cooperative. From the reception to the end of our stay, we were very happy with their service. However the pond is filthy to say the least!! Full of dirt! Is it so difficult to clean it? The swimming pool is past its maintenance date for sure - coz the water was dirty and the tiles had come off / broken etc... Infact I cut my toes on there. With a little tidying up, this place is great

6/10 Okay

Raj

Liked: Cleanliness, staff & service

10/10 Excellent

amit, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for Kerala getaway
The rooms are well appointed and clean. Breakfast buffet and other dining menu was quite good. Staff was courteous and helpful. location is a bit away from main attractions however if you are looking to get away from the noise and chaos, this is a great place to relax and unwind.
Response from Anup on Feb 2, 2017
Dear Sir, Thank you very much for a perfect feedback. Looking forward to serving you again. Regards Anup

8/10 Good

shailesh, himatnagar

Swimming pool was too much chlorinated and could damage eyes if not wearing swimming glasses. Bed was too soft . So could not sleep properly.
Response from Anup on Feb 2, 2017
Dear Sir, Have taken note on the concerns raised. Please accept our sincere apologies. Will make sure to rectify the same. Regards Anup

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Joy, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay with a nice view
The stay and room were good. The staff very helpful. It is located almost 20 Km away from Aleppy town. The food was OK types but rest of the things are quite nice. Make sure you take a boat trip on the lake.

4/10 Poor

Verified traveler

NOT RECOMMENDED FOR RELAXED STAY ...YET
NOT A RELAXED HOLIDAY .... AS EXPECTED... AS LOTS OF MAINTAINANCE WORK IN ROOMS , LOTS OF MARBLE CUTTING, AND ROOMS NOT HAVING ANY VIEWS OF THE OCEANS AS SHOWN

6/10 Okay

naeem, south africa

Liked: Staff & service
great for 1 or 2 nights
We spent 2 nights here before our houseboat trip. Location: Pretty much away from everything. ie. nothing is walking distance to the resort. Its good for 1 or 2 night stay to just relax and chill for a bit. Room condition: Room size was ok, but bed mattress was a bit uncomfortable. Not a firm mattress and you often find yourself sinking toward the middle. It was great that they used wood laminate flooring but either was not installed or somehow damaged as alot of the pieces were lifting up. Bathroom This was one of the highlights, well sized and higher end fittings provided a superb experience. huge shower area with glass doors so no water leaks out to the rest of the bathroom. Refreshing hot shower with good water pressure too. Wifi Bit of a downer here, we had to rearrange the work-desk to get proper signal and then too wifi was pretty slow. It averaged about 512k maximum but usually slower and at times just dead altogether. Food Because there is nowhere else nearby the resort, we had our meals at their restaurant. Meals were mid-range prices and well prepared and tasty too. Food we were told is all halal Pros - great backwater viewpoint - decent rooms - excellent bathroom/shower - working aircon (a must for the heatwave hitting india currently!) Cons - terrible wifi - tv could not receive any channels, seems they never paid the subscription (as per the pop upon screen) - bed mattress should be better.

10/10 Excellent

St John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing views of lake
Really beautiful location and very relaxing spot right on the lake edge. Food was not great but ok. No alcohol licence and quite a,distance from any other restaurants.

10/10 Excellent

iris, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just perfect
great stay hotel was top class from staff to location couldn't fault anything

10/10 Excellent

Ming Uen, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much much better than our expectaion!
It was an amazing experience to stay in Deshadan Backwater Resort. It wasn't easy to find its location and the resort itself was smaller than we expected. But we felt happy that we chose it for two night stay. The staff was super nice and helped us to find out the best way to get to our next destination. The food in the restaurant was so good at very reasonable prices. We had buffet and also ordered some dishes. It's better to order coz we could have the food we prefer. We also took the backwater tour and enjoyed it a lot!

10/10 Excellent

jonathan, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place for a very reasonable rate
really friendly staff, good fish curry in the restaurant, well priced massage, clean pool with great views. Staff organised a boat ride through the back waters for us. And finally, the bathroom was incredible for India standards.

8/10 Good

Shobha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sunil, Faridabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water problem. Rest is ok
Hotel is good except hot water problem. Hotel approach a bit more difficult. Location ambience is nice

6/10 Okay

NINA

Liked: Staff & service
Disliked: Room comfort
Very courteous staff, but the rooms and facilities are a little tired. No natural light in the room (the wardrobe was in front of the window?) and building work immediately next door spoiled the ambience.

8/10 Good

Sumit, Bangalore, India

Liked: Staff & service
Secluded Resort, ONLY Good to Chill
Stayed there for a couple of nights in Sep '15. Room #401 Coming Straight to the point The Good, 1) Location and general surrounding environment. View of backwaters very pleasing 2) Comfortable mattress but creaky bed 3) Staff is polite and helpful 4) If Occupancy is less, then this place is just what to you need to unwind and relax Not So Good, 1) Room #401 partially faces the back of some cottages with drain pipes and A/C units visible 2) Cleanliness in rooms could be better. Dust accumulation around nightstands, lamps 3) Food is about average. No Particular dish stands out. Tandoor items shown on menu for namsake 4) Pool is tiny. Hotel management should be strict on general pool etiquette. Saw a few cargo shorts with T-Shirt clad guys creating a ruckus, puts you off

10/10 Excellent

Sarun M K, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely happy
I am extremely happy with the resort, its ambiance, the staff and the food provided. Had a very good time with the family. The view of the backwater from our room and the view of sunrise adds to the pleasure.

8/10 Good

AP, Tokyo

Liked: Cleanliness, staff & service, room comfort
Great resort on the Vambanadu lake
We had a great time at the resort ; food was delicious ( my parents and in-laws appreciated the spread for breakfast a lot.) Rooms are clean and the staff did a great job at taking care to make sure we all felt comfortable. The infinity pool was something my daughter loved to splash into.. There aren't any big improvement points I can recommend but a few smaller ones that come to my mind are 1. Clearer signboards on the approach to the resort 2. Get some more lighting on the walkway around the pool I do look forward to my next stay at this place and will recommend this place for an extended family outing ...
The infinity pool
Morning hues of the lake

8/10 Good

LoK, Chennai, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Lake View Room..
Good Resort for Couples to spend Romantic weekend / honeymoon trips.. We went in May 2015 and looks like its Off season or what because there was only 3 Rooms occupied. But we liked the privacy and hotels features a lot.. I would recommend it for sure..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort for a break!
The resort is located at a location which is easy to find. The check in process was quick and the staff are really courteous. We had booked two lake view rooms and both were neat and really comfy. The resort has a pool which is maintained well. The food is delicious, especially the Kerala cuisine. The fish dishes are awesome.
Response from Anup on May 22, 2015
Dear Sir, Thank you so much for appreciating our good services. We thank you so much as we look forward to serving you again. Regards Anup Balan

6/10 Okay

Rachel, Dubai

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Relaxing location, but shabby in places
Stayed 4 nights at this hotel, it's in a lovely location right on the lakes edge. There is a nice pool and the staff we came across were friendly enough. There is lots of wildlife and you can escape the intensity of the city. It is located about a 35 minute (400 INR) tuk tuk ride from Alleppey. The breakfast was good, and it varied a little each morning which was nice, however the evening buffet was not that great so I'd def recommend eating at one of the great restaurants in Alleppey such as Kream Korner or Mushroom. The hotel is in need of some TLC though, the sun umbrellas have broken and were just left lying round the place, on two mornings there were not any pool towels and the sun beds could do with replacing. They are also not licensed for alcohol so buy at the airport or in Alleppey. The bed sheet didn't fit the bed so would come off each night, but the bed was comfy. It's a nice place but a little shabby in places so don't go expecting lots of luxury!
Response from ANUP on Jul 25, 2015
Dear Sir, Read through the comments; We have noted your thoughts being mentioned. Looking forward to serving you again. Regards Anup

10/10 Excellent

Diane, Malton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place to stay
My husband was poorly while we were there and the staff were marvellous. This is a really lovely resort will spectacular views and totally relaxing. Couldn't have wished for more.
Response from ANUP on Jul 25, 2015
Dear Ms. Diane, Thank you very much for appreciating our services. Regards Anup

8/10 Good

B & T, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, very scenic and right on the lake
Really enjoyed our 3 night stay here, as a welcomed change from the hectic pace India can be. Smaller hotel with large, comfortable and clean room next to the lake, and amazing to wake up to the sunrise and Chinese fishing nets in full swing. The staff were very good and helpful, especially the restaurant staff. The food was well prepared, with a variety of options. Easy access by taxi or rickshaw to get into explore Alleppey, about 30 minute drive by rickshaw. Little disappointed with the backwater boat tour offered by the hotel, as was more of a lake boat ride. Suggest going into Alleppey to arrange backwater tour as other guests had.
Response from Anup on May 23, 2015
Dear Guest, We thank you for choosing Deshadan Baclwater for your stay. Good to note that you have detailed your stay. experience. Looking forward to serving you again. Regards Anuo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good small resort
Enjoyed our stay fully & will return for sure!Food was pricey for the menu offered; either need to be improved with quality or price need to be brought down.
Response from ANUP on Jul 25, 2015
Dear Sir,Anup Thank you for sharing your feedbacks.Looking forwafrd to serving you soon.Regards

6/10 Okay

l, Leon, London

Liked: Cleanliness, staff & service, room comfort
Nice resort let down by lack of maintenance.
A very nice resort with a beautiful view, and helpful staff. Nice food, with Western options. Let down by lack of maintenance, especially aeound the pool area. Dirty sun bed cushions needing repair, only one umbrella, and even that was broken, towels just dumped in a heap and very worn and threadbare. A shame as it lets the place down.
Response from ANUP on Jul 25, 2015
Dear Sir, We are sorry to note that you felt the issues concerning the maintenance. Making sure that necessary actions will be taken to overcome the concerns raised. Thank you and Warm Regards Anup Balan

10/10 Excellent

Shilpa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
A really wonderful place to stay, relax and unwind. All staff were incredibly helpful, polite and welcoming and the room was clean and well kept. The food was really great too; all in all a really relaxing and enjoyable two days.
Response from ANUP on Jul 25, 2015
Dear Sir, Thank you so much for your comments. Looking forward to serving you again. Regards Anup

10/10 Excellent

Daryl T, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this place!
We really enjoyed our stay, it was in the middle of nowhere which was really peaceful. The food was great and the staff was friendly and accommodating.
Response from ANUP on Jul 25, 2015
Dear Guest, Thank you so much for sharing your good stay experiences with all of us. We are earnestly looking forward to serving you soon. Regards Anup

10/10 Excellent

Mark, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing.
Deshadan is a nice modern resort with an excellent view. Their customer service was a notch above the rest
Response from ANUP on Jul 25, 2015
Dear Sir, We hope our other valued guests will look into your feedbacks to choose Deshadan Backwater Resort for theri stay. Regards Anup

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from ANUP on Jul 25, 2015
Dear Sir, We really appreciate your scores on Deshadan Backwatert Resort. Regards Anup

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good view
beds are too small in some rooms and curtains cannot be closed completely. Breakfast can be improved.

8/10 Good

wasim

Liked: Cleanliness, property conditions & facilities, room comfort
Response from ANUP on Jul 25, 2015
Dear Sir, Thank you so much for you comments. Warm Regards Anup

10/10 Excellent

Likhitha, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience
One of the best resorts I have visited. We had booked 2 rooms and they upgraded one of the rooms to match the other one with out charging us extra! Service was excellent. Helpfull n friendly staff. More than satisfied.The resort is just beautifully! Would love to go back again.
Response from ANUP on Jan 17, 2015
Dear Sir, Thank you for choosing Deshadan Backwater Resort for your stay We hope you have had a memorable stay with us Looking forward to serving you again Regards, Anup Balan