Get an overview of this hotel4-star Vitoria-Gasteiz hotel in Lovaina with restaurant


Located in Lovaina, this spa hotel is within a 10-minute walk of Florida Park, Cathedral of Mary Immaculate, and Armory Museum of Alava. Palace of Ajuria Enea and Virgen Blanca Square are also within 10 minutes.

Hotel Features

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference rooms, and dry cleaning.

Room Amenities

All 149 rooms offer free WiFi, minibars, and flat-screen TVs with satellite channels. Other amenities available to guests include room service, free newspapers, and hair dryers.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. 6 meeting rooms are available. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Silken Ciudad de Vitoria is a smoke-free property.

  • Number of floors - 4 
  • Number of buildings/towers - 1 
  • Total number of rooms - 149 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Conference space 
  • Elevator/lift 
  • Front desk (limited hours) 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Luggage storage 
  • Dry cleaning/laundry service 
  • Snack bar/deli 
  • Turkish bath/Hammam 
  • Garden 
  • Laundry facilities 
  • Multilingual staff 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 6 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Television in common areas 
  • Wedding services 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Snack bar/deli  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Free cribs/infant beds 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Hair dryer 
  • Bidet 
  • Bathtub only 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Desk 
  • Rollaway/extra beds available 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free newspaper 
  • Room service (limited hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Vitoria - This restaurant serves breakfast and lunch. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Things to Do

  • Golfing nearby 

Spa Services

  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 6 AM - 10 PM
If you are planning to arrive after 10 PM please contact the property at least 48 hours in advance using the information on the booking confirmation.

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Registry Number - HVI00344

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 15.00 per person (approximately)
  • Self parking fee: EUR 14 per day
  • Rollaway beds are available for an additional fee
  • Facilities fee: EUR 13 per person, per day and includes use of:
- Fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Silken Ciudad
  • Silken Ciudad Hotel
  • Silken Ciudad Hotel Vitoria
  • Silken Ciudad Vitoria
  • Silken Hotel Vitoria Gasteiz
  • Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
  • Silken Ciudad Vitoria Hotel
  • Silken Ciudad Vitoria Vitoria-Gasteiz

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

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