Ratings based on 67 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Blue Ridge, United States of America

Nice Hotel

Posted Nov 21, 2016
Pros: Location, Staff, Cleanliness
Cons: Nothing
Location: Mall, Gander Mountain, several shopping centers and eating places
I stayed here for business and it was a very convenient area to stay. The hotel was clean and the staff was very friendly. Highly recommended.
Comment from Hotel Management
Nov 23, 2016 by Baymont Inn & suites staff, Hotel Management
Thank you for staying with us and taking your time to review our property. We are so glad you enjoyed your stay with us. We hope to see you soon in near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta area

comfortable hotel for business type stay

Posted Sep 29, 2016
Pros: nothing particular stands out
Cons: nothing of any essence
Location: I was there for business ....so 'things to do' were of little concern for me.
I was surprised to find that it seems like it is becoming the place MORE for area work crews than for simple travelers.. there were a number of trucks and work vehicles...and workers...THOUGH there was no unusual noise or disturbance that one might expect with such guest.
Comment from Hotel Management
Oct 1, 2016 by Baymont Inn & suites staff, Hotel Management
Thank you for choosing our hotel. While it was a pleasure to have you stay with us and we truly apologize for any inconvenience. We hope to see you soon in near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close & Convient

Posted Sep 19, 2016
The remote wouldn't work to TV in first room even after providing a new one but we were quickly accommodated to another room. The breakfast was ok and it was close to shopping areas. Nice
Comment from Hotel Management
Sep 23, 2016 by Baymont Inn & suites staff, Hotel Management
Thank you for selecting our hotel for your stay, we are sorry for any inconvenience. We hope to be your host in near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Nice and easy

Posted Aug 31, 2016
I was pleasantly surprised with my room. Everything was great, clean and orderly. I wouldn't hesitate staying there again
Comment from Hotel Management
Sep 5, 2016 by Baymont Inn & suites staff, Hotel Management
Always a pleasure to be your host!! So glad you enjoyed your stay! Looking forward to your next stay!
2 out of 5
by A verified traveler

Quality and cleanliness of room was not up to stay

Posted Jul 5, 2016
Pros: Convenient location.
Cons: Quality of rooms and cleanliness. Continental Breakfast was very limited.
Staff was helpful and accommodating. Location was convenient.
Comment from Hotel Management
Jul 6, 2016 by Baymont Inn & suites staff, Hotel Management
We are constantly working on making our guest stay most comfortable as we can. We are so sorry for any inconvenience you had.
3 out of 5
Recommended
for Everyone
by A verified traveler from St Louis

Good hotel for 1 night.

Posted Jun 17, 2016
Room was clean. Bed was comfortable Breakfast was lacking. The whole hotel is in the middle of renovations. Quiet area back off the min street. The outside pool looked clean.
Comment from Hotel Management
Jun 22, 2016 by Baymont Inn & suites staff, Hotel Management
Thank you for all of your comments!! We are working building to building with renovations, including the breakfast area. Please come again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping

Posted Apr 29, 2016
Very courteous staff but very serious about not having late checkouts!! Want u gone by 11 a.m. on dot
Comment from Hotel Management
Jun 14, 2016 by Baymont Inn & Suits Staff, Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.
1 out of 5
by A verified traveler from NY,NY

Terrible hotel. .rooms outdated...doors not sealed

Posted Apr 9, 2016
Changed rooms 3 times due to unsafe conditions. ..do not recommend !!! Only stayed because of my dog and no other good hotels available for accepting pets.
Comment from Hotel Management
Jun 14, 2016 by Baymont Inn & Suits Staff , Hotel Management
Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
2 out of 5
by A verified traveler

Posted Mar 6, 2016
They advertised no hassle late checkouts but when we requested a late check out they wanted to charge us $50. This hotel is not worth the price, it is old and needs repairs. There were stains in the bathroom, sink and mirrors. The vanity had wood missing and chipped. I would not stay here again.
Comment from Hotel Management
Jun 14, 2016 by Baymont Inn & Suits Staff , Hotel Management
Dear Guest,I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2016
This is like my 4th or 5th visit to this hotel and for the price.. I loved it..Nice soft comfy beds... clean facility n walking distance of EVERYTHING
Comment from Hotel Management
Feb 26, 2016 by Brandon, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brandon Edwards Assistant General Manager Baymont Inn & Suites 229-435-3737