Ratings based on 971 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
by A verified traveler
Close to airportPosted Sep 28, 2015
This aging hotel is five minutes from the airport. There are nearby dining and gasoline options for the traveler. Everything has a sense of being heavily used.
by A verified traveler
Needed a lot of TLCPosted Aug 18, 2015
Location: I was there for one night and if I should need a hotel in that area I will pick another.
It had no elevator with no help for luggage! Carpets were dirty paint was peeling and scuffed. A very dark and sad breakfast room, the breakfast was fine. The hotel needs to be refurbished and updated.
for Everyoneby A verified traveler
Posted Aug 17, 2015
Manquait de place pour manger le matin car probablement timing général des touristes pour quitter l hôtel
for Everyoneby A verified traveler from Rome, ny
Decent hotelPosted Aug 17, 2015
Comfy bed, clean room, close to airport. Nice place for the price
for Everyoneby A verified traveler from Williamsburg, VA
Wonderful and welcoming staff...with one exceptionPosted Aug 9, 2015
Pros: Many of the hotel's employees were wonderful and kind; it's amazing how much they tried to make us all feel comfortable and at-ease.
Cons: To nit-pick: the pillows were overstuffed and uncomfortable to sleep on.
Location: Very convenient to the airport, but about a thirty-minute cab ride from downtown. There were plenty of restaurants and banks on the road by the hotel.
I recently stayed here while taking the New York Bar exam in downtown Albany. The hotel staff seemed accustomed to the routine of hosting hundreds of neurotic and not a little bit stressed out soon-to-be attorneys, and overall everyone--from the front desk staff to the shuttle driver to the hotel restaurant waitress--was lovely and kind. However, one woman, working at the front desk, tried to keep me from using the hotel's shuttle service (the driver told me they'd take guests to any location on Wolf Road), and later failed to put me down for a wake-up call that I'd requested. Although I ended up waking up to my own alarm that morning, I think future guests should be warned that the wake-up service is not a guarantee! Other than that, the hotel had everything you need for a comfortable night's stay. There was a large continental breakfast, a workout room, a restaurant, a pool, and plenty of nearby businesses that delivered meals to your hotel room.
for Everyoneby A verified traveler from L new york
Great place to stay!Posted Aug 5, 2015
We stayed overnight before and after our flight to and from Disney world. I have nothing but good to say about this place. Both rooms were very clean and the staff were all very helpful and friendly. I however will never book through expedia they were horrible! Call the hotel themselves and book!
by A verified traveler from b
Very run down...hasn't had a makeover since1970Posted Aug 3, 2015
We only used this hotel because it was close to the airport, we arrived about 1:00am and a hooker was standing in the hallway looking for business...
for Everyoneby A verified traveler from NY
Very Nice Hotel!Posted Jul 30, 2015
Pros: Very clean and very good breakfast. Great price.
Location: I was there to visit UAlbany which wasn't very far. Lots of restaurants and stores in area. Airport very close.
We had a very pleasant stay here. Hotel is very clean, service was pleasant and the breakfast was very nice. It's also on a main avenue where you can find a lot of restaurants and stores. I would definitely stay here again. One of the nicest Best Western hotels I've stayed at and also at a very good price.
by A verified traveler from Northern Neck, Virginia
Not nice enough for the pricePosted Jul 18, 2015
Unusual indoor courtyard with pool and handicapped access. Breakfast included scrambled eggs and ham as well as usual waffle maker and cereal station. Staff was neither helpful or rude. When we checked in to our room after an eleven hour drive the metal bed frame was sticking out into the space between beds. Upon calling front desk we were left with a not so clear "see what they could do". 30 min later we decided to lift the bed and fix it so we could settle in. The carpet had many unidentifiable blemishes, the curtain liner nasty and the furniture worn.The beds were ok.. This is an older hotel that could use some TLC.
by A verified traveler
Three star rating is way over rated for the hotel.Posted Jul 6, 2015
Way too old everything: the furniture, the curtains, the carpet, the pool, the bathroom...Bathroom is too small. Towels are made for little kids, not adults. The hot breakfast was poor quality. I couldn't touch the eggs as they looked old and not freshly cooked. I wouldn't stay there again.