Ratings based on 354 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2017
Convenient location close to freeway east of Albany NY
Comment from Hotel Management
Feb 25, 2017 by Michael R, Hotel Management
Dear Valued Guest, Thanks so much for letting us know how you liked your stay with us - we hope to see you again soon! Michael R General Manager
5 out of 5
by Mark

Posted Jan 22, 2017 on Hotels
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Dear Mark, Thanks for rating your stay with us - we hope to see you again soon! Michael R General Manager
5 out of 5
by Robert

Convenient and clean - a bargain

Posted Jan 10, 2017 on Hotels
Clean rooms, great hot and cold buffet breakfast included (A $30 value for a family of 4). Only drawback - no vending machines!
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Dear Robert, Thank you so much for sharing your experience with us - we are so happy to hear that you enjoyed our new and improved Fairfield Breakfast! Sorry to hear that you missed our vending machines. However, we recently just completed the installation of our Marriott Corner Market. The Corner Market provides snacks, beverages, frozen meals, desserts and sundries for your travel needs. We hope to see you again soon so that you can partake in our new offerings. Have a wonderful day! Michael R General Manager
5 out of 5
by Ronald

Posted Jan 6, 2017 on Hotels
good
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Dear Ronald, Thank you so much for sharing your thoughts with us regarding your recent stay. We look forward to accommodating you again in the future! Sincerely, Michael R General Manager
5 out of 5
by Robert

Convenient & clean hotel with friendly staff

Posted Jan 4, 2017 on Hotels
It was very comfortable and the staff was lenient on the cut off for the breakfast.
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Dear Robert, Thank you so much for letting us know how your stay was - we are always happy to extend our breakfast offering past the usual time when guests request us to. We hope to see you again soon! Michael R General Manager
4 out of 5
by stephen

Highly recommended if you are in the area!

Posted Jan 3, 2017 on Hotels
We had a great stay at this hotel. It's in very nice condition, with comfortable rooms, and a good breakfast. We only had one small issue of inconsiderate, noisy guests in the room across the hall, however the problem was immediately dealt with by the staff once we called the front desk. The staff at the front were very welcoming and friendly. I would definitely stay at this hotel again.
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Dear Stephen, Thank you so much for sharing your experience with us - we are so happy to hear that you enjoyed your time with us. More importantly, we are happy to hear that your noise issue was tended to immediately and resolved accordingly. The staff, here at the Fairfield Inn & Suites East Greenbush, take great pride in making sure that each and every guest is satisfied once leaving at the end of their stay. We hope to see you again soon! Michael R General Manager
5 out of 5
by Lorraine

Posted Jan 2, 2017 on Hotels
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Dear Lorraine, Thanks so much for taking the time to review your stay - we hope to see you again soon!
3 out of 5
by A verified traveler

Malfunctioning Heating/AC Unit

Posted Dec 16, 2016
I checked into room 126. This room hasn't been renovated . The heating unit blower fan was making an annoying sound. The shower had pubic hair in it. I did go to the front desk and asked for a different room. They did move me to room 300 which was renovated and had a brand new heating unit and a clean bathroom.
Comment from Hotel Management
Dec 26, 2016 by Shannon H - General Manager, Hotel Management
Good day! Thank you for taking the time to share your comments regarding your recent stay with us. At this time, all of our guest rooms have been renovated. Each room has new furniture, bedding, linen and towels as well as brand new fixtures. We apologize that your experience in the first room was negative. We will make sure the department manager tend to the cleanliness concerns as well as the AC/Heating unit. We hope we get the opportunity to welcome you back in the future. Thank you again for providing your feedback. Have a wonderful day! Happy New Year!!
4 out of 5
Recommended
for Everyone
by A verified traveler from V

Really comfortable and friendly stopover

Posted Dec 12, 2016
From our late-night check-in to breakfast before hitting the road, everyone here was friendly and helpful. The room was big, clean, and well-appointed. Everything was new-looking, halls were cheerful and bright, breakfast was huge and varied, and the bed was very comfy with lots of pillows. I'd stop here again in a heartbeat. Plus it was very convenient to I90.
Comment from Hotel Management
Dec 15, 2016 by Shannon H - General Manager, Hotel Management
Good day! Thank you so much for sharing your comments on your recent stay. We are so pleased that you enjoyed yourself. Our hotel has been newly renovated and we are so pleased to show off our new look. I hope we'll get the opportunity to welcome you back in the future. Thank you again! Happy Holidays, Shannon H. General Manager
5 out of 5
by A verified traveler

Dec 2016 Trip

Posted Dec 11, 2016 on Hotels
The staff was friendly and the room was comfortable.
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
Good day! Thank you so much for commenting on your recent stay with us. We are so pleased to hear that you enjoyed yourself. We hope to see you again in the near future. Happy Holiday, Shannon H. - General Manager