very nice hotel in a quiet part of town.
Posted Dec 7, 2015
The best part about the hotel was its staff, the front desk staff were super nice, courteous and attentive, especially holly. I spent a weekend there with my wife and two children and she took great care of my children, recommending activities such as the museum and ice skating ring, she even spoke to management and allowed us to stay a bit extra after check out so I was able to get everything done before I left. the kitchen staff were excellent, my two girls had peanut allergy and the older gentlemen took great care in making sure their food had not been cross contaminated. please keep up the great work and I plan to stay there the next time that I am in Albany.
Comment from Hotel Management
Dec 19, 2015 by Mark T, Hotel Management
Thank you for your review, and especially for taking the time to give Holly at our Front Desk such raving praise! Richard was the older gentleman you speak of who worked hard to ensure your children's nut allergy wouldn't be affected during breakfast.
It is the sincere pleasure of our staff to ensure your stays are stress free; I'm so happy we were able to accomplish that for you and your family.
Have a wonderful New Year; Thank you again for staying.
Front Office Manager