Convenient to general area of Albany
Posted Jul 24, 2016
*Room air conditioning did not do job to cool room
*Toilet required 2 flushes
* Remote control to TV did not work. Took to front desk where batteries were changed. Still did not work. Gave up.
*Room coffee maker did not have cups .
Other than the above the room and overall hotel was very clean, Nice front desk staff that provided good restaurant referrals.
Comment from Hotel Management
Jul 28, 2016 by Mary , Hotel Management
Thank you for taking the time to give us feedback on your stay with us. We take all feedback very seriously and will certainly be discussing with the rest of the team to make sure this was a one time thing. Again thank you for your feedback.