Nice hotel and comfortable stay
Posted Oct 25, 2016
The receiptionist lady was insisting check in at 4 pm. although our Expedia confirmation said 3 pm. We were there at 3:15 but she did not make an effort to check availability, rather told us to come back at 4. Ten minutes later I went to another person and he checked us in right away.
The receptionists can be smiling, warm, and welcoming. I felt a lack of that - the nice interaction part with the clients was missing.
Overall the hotel is nice, beautiful lobby area, very clean. Breakfast is moderate. Good location in downtown.
They don't allow self park although the parking lot is next to the hotel and convenient. Rather valet park, so there is some extra expense for no reason.
Hotel does not provide complimentary airport shuttle although many hotels like the Hilton (next door) or Ramadan Inn do.