Ratings based on 703 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel friendly stuff

Posted Jul 7, 2017
Very nice hotel that has easy excess to. Close to shopping
Comment from Hotel Management
Jul 8, 2017 by -Tiara, Hotel Management
We look forward to welcoming you back to our hotel in the future. You Can Count On Us. Guaranteed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Wonderful vacation for us and our young family

Posted Jul 5, 2017
Everyone was satisfied and very pleased with the hotel and our stay! It met my picky cleanliness standards, was tastefully decorated, had a warm and relaxing ambiance and was exciting enough for my kids as well. Putting us and our three little kids left us with cramped quarters but that's hotel room living.
Comment from Hotel Management
Jul 8, 2017 by -Tiara, Hotel Management
We look forward to welcoming you back to our hotel in the future. You Can Count On Us. Guaranteed.
4 out of 5
by Louis

Not enough time to rate

Posted Jun 5, 2017 on Hotels
Only spent one night there, so it's not easy to rate
Comment from Hotel Management
Jul 8, 2017
We look forward to welcoming you back to our hotel in the future. You Can Count On Us. Guaranteed.
5 out of 5
by Daniela

Worth the price

Posted May 20, 2017 on Hotels
Husband in hospital for an overnight - hotel is across the street. A bit pricey but understandable because of location.
Comment from Hotel Management
Jul 8, 2017
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.
5 out of 5
by A verified traveler

Posted May 12, 2017 on Hotels
Very clean, great customer service
Comment from Hotel Management
Jul 8, 2017
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.
5 out of 5
Recommended
for Everyone
by A verified traveler

At a conference at Albany Medical Center.

Posted May 10, 2017
Pros: The room, the location, and the staff.
Cons: nothing
The location was perfect - walking distance to my destination. Room was immaculate and the registration staff was extremely polite. Booking close to the time of my trip led to a price that was lower than other less convenient locations. Parking was also easy, and I was allowed to leave my car there during the day of my check-out, so I didn't have to move it across the street. I appreciated that.
Comment from Hotel Management
Jul 8, 2017 by -Tiara, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Posted May 4, 2017
Pros: convenient to Albany Medical Center
Cons: replace carpeting in rooms and hallways
Very nice clean hotel, very friendly helpful staff.
5 out of 5
by Philip

Nice room and no problems

Posted May 3, 2017 on Hotels
Nice room and no problems
5 out of 5
by anthony

This traveler left a rating score only Posted Apr 26, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

No breakfast buffet.

Posted Apr 13, 2017
Most hotels offer a free breakfast buffet. THis hotel falls short in that area.