Ratings based on 436 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Posted Aug 25, 2015
We were pleased with our stay at this hotel. Staff was courteous and helpfull. Room clean, bed comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

Affordable Quality

Posted Aug 24, 2015
Great hotel, clean, updated, extremely courteous and helpful staff, and one of the most affordable at this level of quality. Our son lives in Albany, and we visit frequently. After trying several area hotels, this is our favorite by far. The double room offers cimfortable queen-size beds (rather than "double" or full-size), great for families. When my son got married, this is the hotel we chose for our guests. Not in the best neighborhood, but free, safe parking. Breakfast buffet has all you could possibly want, including eggs or omelettes made-to-order, for just $12 per person. Hotel also has a nice sports grill, good food at affordable prices. Home away from home
4 out of 5
Recommended
for Business Travelers
by A verified traveler from New London, NH

Central Location

Posted Aug 24, 2015
Pros: Location, parking and comfort.
It was in a central location for our business in Albany. Free parking was a plus.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Albany Medical Center

Posted Aug 18, 2015
Last minute booking...very happy with hotel. Clean room, great parking and food on Recovery Room was terrific.
2 out of 5
by A verified traveler

Airport Shuttle Service Begins at 7 AM!

Posted Aug 15, 2015
We reserved the hotel because it provided Free Airport Shuttle service. We checked in and were told the Airport Shuttle Driver starts at 7 AM. Our flight left at 6:30 AM. We had to take a cab to the airport, adding additional expenses. We Do not recommend the hotel for air travelers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2015
Overall a clean reliable place to stay. Gym needs some leg exercise equipment and sime upper body weight machines . No breakfast included , continental breakfast included would of been a nice touch.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, Nc.

Nice clean hotel and reasonably close to Saratoga

Posted Aug 11, 2015
Pros: Excellent security.
I spent two nights and completely enjoyed it. The staff at the front desk were very pleasant and well informed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Warmth

Posted Jul 14, 2015
Pros: staff
Cons: We actually tried to nitpick something and came up with nothing.
Location: The museum is awesome. If you want a really really authentic margarita, go to El Loco and ask for the Patron margarita - wow. Also, Delmonico Italian.
The warmth of the staff, from maids to front desk, makes me wonder if they all went to hospitality brainwashing school.
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Quick trip through Albany

Posted Jul 13, 2015
Staff could not have been friendlier or more helpful. Room was quiet, well maintained and immaculate. Near a nice park but didn't try to find restaurants nearby. Didn't seem to be much.
5 out of 5
Recommended
for Everyone
by A verified traveler from LI New York

Great Location

Posted Jun 30, 2015
Pros: Clean, Friendly, Starbucks in the building and nice restaurant to go to
Location: Plenty of places to go, in the city of Albany
Stayed here for one night, wish we had more time, busy with tournament at U Albany, about 10 min drive.