Ratings based on 1,037 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Albany
Posted Sep 7, 2017
Love the hotel it was awesome I did not like the fact that it was a two-bedroom and I was staying alone and because that I booked through a third party Expedia they would not change me to a King room
for Everyoneby A verified traveler
Posted Sep 4, 2017
We go out of our way to stay here because the beds are so comfortable.
for Everyoneby A verified traveler from Long Island, New York
Great location. Close to everything.Posted Aug 29, 2017
The staff was amazing. The hotel was nicer than I expected except for the shower in my room. It needs a little updating.
for Everyoneby A verified traveler from Austin, TX
remote locationPosted Aug 27, 2017
Pros: Staff and parking under the hotel.
Location: Nothing that I saw nearby.
The hotel was good for us, but construction is next door and may be a problem during the week.
for Everyoneby A verified traveler
Ok hotelPosted Aug 20, 2017
Construction was going on next door, so the drive way was like going off roading with huge holes. Was not impressed with this. No parking due to the construction. Very quite hotel beds were nice. Pool room was about 110 degrees in the room itself don't know how anyone would enjoy that. Fitness room was a joke unless all you do is cardio why bother having It? Breakfast didn't start until 7, which I was unknown of when I booked hotel and paid the extra money for it. Needs to be earlier I had things to do in early morning. They wouldn't open breakfast 15 minutes early for me. Friendly and helpful staff.
by A verified traveler from Bermuda
Bad food from room servicePosted Jul 28, 2017
Title says it all . Ordered room service twice - once the food (burger) was burnt. The other time, I received a different meal to what I ordered.
for Everyoneby A verified traveler from St. Louis, MO
Great Hotel for NY Bar Exam TakersPosted Jul 28, 2017
I really enjoyed my stay at this hotel. The hotel is a 10 minutes car ride to the Capital Center where I took the bar exam. My room was spacious, clean, and quiet. I absolutely loved the Keurig, microwave, and fridge in my room. Great breakfast options. Free coffee and tea all day long. The staff was amazing except for the lady (on 7/24) who took phone orders for room service. She was unprofessional. When she took my call, she was talking to someone else. When she finally said hello, she did not indicate that it was room service or ask what I wanted to order. She just said hello so I had to ask if this was room service. She took the phone call as if it was a personal phone call. Also, I asked for my steak to be well done, but it was burnt. Well done does not equal burnt. Other than her, the front desk staff and the ladies taking care of customers in the breakfast room were amazing. When a couple of bar exam takers and I had waited too long for a taxi, one of the staff members drove us to our bar exam location in his personal car. I truly appreciated it.
for Everyoneby A verified traveler from Brooklyn, NY
ConvenientPosted Jul 4, 2017
A lot of construction going on the breakfast was really good. Just what I needed the for weekend right off the highway
for Everyoneby A verified traveler from Columbus, Oh
Expedia was the issuePosted Jul 4, 2017
Expedia didn't send reservation through. Otherwise great hotel.
for Business Travelersby A verified traveler
1/2 way to MainePosted Jul 2, 2017
Pros: proximity to the I- 90
Location: U of Albany
Arrived late. Greeted immediately. Checked in within 5 minutes. covered parking. 2nd time we have stayed there.