Ratings based on 50 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Oct 6, 2016
Not very clean. It appears old and worn down. Breakfast was not all that pleasing.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Convenient hotel to main attractions.

Posted Aug 29, 2016
Great facility! Excellent free breakfast!! Spacious rooms!
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and convenient

Posted Jul 27, 2016
Was quick and easy to check in. Staff was friendly. Awesome breakfast.
3 out of 5
by A verified traveler from Plattsburgh, NY

Quite noisy

Posted Nov 17, 2015
Pros: Clean
Experienced a lot of noise from both the elevator and the room above. Coffee was offered 24/7 in the breakfast room but was ice cold.
4 out of 5
Recommended
for Everyone
by A verified traveler

centrally located just outside of Albany.

Posted Sep 20, 2015
Easy jump to the city, just 10 mins away without the heavy commute.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to Albany but not in the city.

Posted Apr 6, 2015
Cons: The pool / spa chemical levels were very high, so high if fact that it made everyone cough especially when the spa jets were on.
Overall the experience was great. The rooms were nice except the screws in the shower curtain rod were holding and the rod was loose. The breakfast was great and the free water at the desk was a nice touch. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff - and the desk clerk Annie was great!!

Posted Mar 24, 2015
Cons: I'd say the bedding could stand some improvement - it's not very comfortable, but tolerable.
Great staff - and the desk clerk Annie was really great! She was very helpful with setting up an early check in as well as a late check out, and followed through with getting back to me on room availability. The bed was OK - not great...but it was comfortable enough to sleep in. Very nice, safe neighborhood, and there's a very good sports bar/gill place right next to the hotel. I'd stay here again!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
Recommend it. Its a fine place to sleep. That's all I used it for.
3 out of 5
Recommended
for Everyone
by A verified traveler from NC

NOT up to standards

Posted Mar 1, 2015
Pros: Breakfast - well supplied and resupplied
Cons: Attention to detail. Anticipation of weather impact combined with full booking.
There was nowhere to park. Snow blocked a few spaces (that was to be expected); one guest straddled 2 places-there was no way to track him/her to request re-parking; single trucks occupied 3or4 places by straddling them; adjacent bistro was busy so no places there; not allowed to park in portico. Poor attention to room condition: Drapes had holes. Coffee pot NOT cleaned or resupplied. Bathroom tissues not resupplied. My recommendation to a friend is conditional.
3 out of 5
Recommended
for Everyone
by A verified traveler from NEW YORK

Posted Nov 14, 2014
Cons: PILLOWS
Room was clean, but looked a little shabby as the curtains were all hanging off the rod. No garbage pail in the bathroom. The pillows were not too good, soft and firm were all the same. The breakfast room was clean and free complimentary breakfast was welcomed. Staff were very nice. I would stay here again...but definitely bring my own pillow!