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Homewood Suites by Hilton Albany Crossgates Mall, NY

Photo gallery for Homewood Suites by Hilton Albany Crossgates Mall, NY

Exterior
Indoor pool
Premium bedding, in-room safe, desk, blackout drapes
Terrace/patio
Lobby

Overview of Homewood Suites by Hilton Albany Crossgates Mall, NY

Homewood Suites by Hilton Albany Crossgates Mall, NY

3.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
Map
1651 Western Avenue, Albany, NY, 12203

Explore the area

  • Popular LocationCrossgates Mall5 min walk
  • Popular LocationUniversity at Albany3 min drive
  • Popular LocationAlbany NanoTech Complex3 min drive
  • AirportAlbany, NY (ALB-Albany Intl.)9 min drive

Room options

About this area

Albany

Located in Albany, Homewood Suites by Hilton Albany Crossgates Mall, NY is connected to a shopping center. Albany Pine Bush Preserve and Spring Pond Bog reflect the area's natural beauty and area attractions include Henry Hudson Planetarium and Destroyer Escort Historical Museum. USS Slater and Rollarama Skating Center are also worth visiting. Enjoy the great outdoors with mountain biking, hiking/biking trails, and horse riding, or hop on a bike rental nearby and explore all the area has to offer.
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Map

What's nearby

  • Crossgates Mall - 5 min walk
  • University at Albany - 3 min drive
  • Albany NanoTech Complex - 3 min drive
  • Northway Mall - 4 min drive
  • Albany Pine Bush Preserve - 5 min drive

Getting around

  • Albany International Airport Station - 9 min drive
  • Albany Intl. Airport (ALB) - 9 min drive

Restaurants

  • Starbucks - 6 min walk
  • The Standard Restaurant and Lounge - 6 min walk
  • Maggie MCFLYS - Albany - 7 min walk
  • McDonald's - 7 min walk
  • Capital City Diner - 7 min walk

About this property

Homewood Suites by Hilton Albany Crossgates Mall, NY

3-star hotel connected to a shopping center
At Homewood Suites by Hilton Albany Crossgates Mall, NY, you can look forward to free breakfast, dry cleaning/laundry services, and a fireplace in the lobby. Adventurous travelers may like the basketball at this hotel. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Express check-out, a billiards/pool table, and barbecue grills
  • A computer station, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews say great things about the proximity to shopping
Room features
All 96 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews say good things about the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 49-inch flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas, and kitchens

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Phone accessibility kit
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Biodegradable toiletries
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Albany Crossgates Mall NY Hotel
Homewood Suites Hilton Crossgates Hotel
Homewood Suites Hilton Albany Crossgates Mall NY
Homewood Suites Hilton Crossgates
wood Suites Hilton Crossgates
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany

Frequently asked questions

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Homewood Suites by Hilton Albany Crossgates Mall, NY?

As of May 28, 2023, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Albany Crossgates Mall, NY on Jun 11, 2023 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Albany Crossgates Mall, NY pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Self parking is free at this property.

What time is check-in at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Check-out is at noon.

Where is Homewood Suites by Hilton Albany Crossgates Mall, NY located?

Situated in Albany, this hotel is 0.2 mi (0.4 km) from Crossgates Mall and 2.4 mi (3.9 km) from University at Albany. Albany NanoTech Complex and Albany Pine Bush Preserve are also within 3 mi (5 km).

Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews

Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 308 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 65 out of 308 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 17 out of 308 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 18 out of 308 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 11 out of 308 reviews" "
" "2 - Terrible 4%

8.9/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience for my kids. The first time they've ever got to stay in a hotel and they thought they were in a dream. Convenient location near everything you'd like to do with your family. It was simply perfect.
Stayed 2 nights in May 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, spacious, comfortable. Nice pool great breakfast - would definitely recommend & stay again ourselves.
Stayed 1 night in May 2023

10/10 Excellent

chang ho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 18 nights in Apr 2023

8/10 Good

brent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2023

6/10 Okay

Brian

Disliked: Amenities
Homewood suites were sub-standard in customer focus. Bulbs not working in the suite etc, etc Not in keeping with the good name of Hilton.
Stayed 7 nights in Mar 2023

10/10 Excellent

chang ho

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 13 nights in Feb 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception desk girls are so friendly! We also love the common areas, very cute and fun for the kids and adults!
Stayed 1 night in Feb 2023

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2023

10/10 Excellent

Maryssa

Stayed 1 night in Feb 2023

General hotel information

Highly Rated Amenities
Spacious Rooms & Indoor Pool
Star Rating
3
Nearest Airport
Albany, NY (ALB-Albany Intl.)
Address
1651 Western Avenue, Albany, NY