Ratings based on 224 Verified Reviews

3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Augusta

Posted Sep 5, 2016 on Hotels
Shower heads were old. Overall for the price it was good. Would I come back here again. Yes
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Thank you for your comments and scores. We will work on the showerhead and make it better. Thank you for your business !
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Great location!

Posted Aug 27, 2016
I must say I was pleasantly surprised after reading some of the reviews. I took a chance and was happy that I did. I had a week long business trip that required a 4 nights stay. The bed was comfortable, the room spacious and clean and the staff friendly. Throw in a hot breakfast every morning and this was a good trip for a reasonable price. I really don't understand the negative reviews and will definitely stay again!
Comment from Hotel Management
Aug 27, 2016 by Jaye Lomax, Hotel Management
Thank you so much for your reviews about our hotel. We appreciate your comments and we look forward to serve you again!
2 out of 5
by A verified traveler

Just OK

Posted Aug 24, 2016 on Orbitz
The hotel room had a bad smell, almost like urine. Plus the room was not cleaned properly. Hair and other items were under the headboard on the bed spring. The floor had food crumbs throughout. Overall, very disappointing.
Comment from Hotel Management
Aug 27, 2016 by jaye lomax, Hotel Management
Please accept our apologies. We will look into this and correct the concerns asap. Please give a chance again.
4 out of 5
by A verified traveler

Posted Aug 16, 2016 on Hotels
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Thank you for your business! Thank you for rating us high!
3 out of 5
by Melissia

Posted Aug 16, 2016 on Hotels
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Thank you for your business! Thank you for rating us high!
5 out of 5
by Dorrell from Camden County

Posted Aug 14, 2016 on Hotels
It was great, great staff, beautiful people
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Thank you for your business! Thank you for rating us high! Thank you for your comments!
3 out of 5
by A verified traveler

Recommend

Posted Aug 10, 2016 on Hotels
Good location and clean room. The only problems I had was that I requested an extra blanket and wasn't able to get one and also that the soap was already opened and used on the bathroom sink. Only had one person working at night. Housekeeping ladies were nice and the continental breakfast was simple...as I expected. But the young lady providing that service did a great job with the breakfast upkeep and cleanliness.
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Thank you for your business! Thank you for rating us high!
1 out of 5
by A verified traveler from B

Nightmare

Posted Aug 2, 2016 on Orbitz
When we got to hotel, we didn't have the room we expected and the staff was no help. The VP Jaye Lomax is the worst customer service person of all times. She needs to be banned from people. The pool was filthy. Don't stay there unless you want a nightmare.
3 out of 5
by A verified traveler

Review

Posted Aug 1, 2016 on Hotels
No soap and dark water in pool
Comment from Hotel Management
Aug 7, 2016 by General Manager, Hotel Management
Plenty soap available not sure why you did not get a soap in your room. We are working with our maintenance department with the pool. Our apologies.
3 out of 5
by Jerome from Miramar, Fl

Posted Aug 1, 2016 on Hotels
I requested fresh towels on day 2 of my visit, and after 8 hours have passed, I had to walked up to the front desk and retrieve my own towel. This was not impressive.
Comment from Hotel Management
Aug 7, 2016 by General Manager, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.