Ratings based on 86 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ft Pierce Fl
Posted Dec 17, 2017
The room was dirty,hair on sheets,bath room not cleaned
for Everyoneby A verified traveler from columbus ga
nice clean close to where i needed to bePosted Dec 2, 2017
Pros: everything was good
Cons: no complaints
Location: near mall and restaurants
all good no complaints staff was very nice so was the maid service
for Everyoneby A verified traveler
Great StayPosted Nov 27, 2017
Pros: The location
The hotel Staff and Cleaning Crew were very friendly and helpful. Will certainly stay again.
Posted Sep 10, 2017 on Hotels
Bad managementPosted Sep 9, 2017 on Hotels
Actually, I wasn't the person staying at this location; my daughter was. However, I am compelled to respond because of the treatment I received on the phone by the manager. In short, because of hurricane Irma, I reserved 2 rooms through hotels.com. Through some error, either by the hotel or hotels.com, one of the 2 reservations was misplaced. While on the phone, the manager told me that it was my problem to solve with hotels.com. He said it was not a problem his hotel could have caused and then simply hung up on me. Ultimately, hotels.com found the problem: the hotel thought that one confirmation number meant there was only one room reserved. The hotel did have a room reserved but didn't look for it. The manager was rude and lazy.
Posted Sep 6, 2017 on Hotels
by A verified traveler from Alabama
Never stay here again!Posted Sep 4, 2017
Plaster falling off ceiling outside of hotel, 2 buckets in lobby to catch water falling from ceiling, stuffy smelling room, water stain on ceiling in room, dust caked on floor tiles, stained chair. Find another hotel....don't stay here!
UnpleasantPosted Aug 14, 2017 on Hotels
The air in the room smelled of mold; initially I was given a room with a carpet fan machine in the middle of the floor; dim lights in the room; Doors did not lock well.
by A verified traveler
Never againPosted Aug 13, 2017 on Hotels
Dirty room,roaches, flies, old dusty furniture.
by A verified traveler
AcceptablePosted Jul 29, 2017 on Hotels
It is an old hotel. We found roaches in the room, but other that, it was okay. The location is great with lots of restaurants and shops around.