Ratings based on 349 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Scott

Posted Jan 21, 2017 on Hotels
We stay here whenever we visit family or have business in the Capital District area! Always clean and very courteous!
5 out of 5
by ADRIAN

This traveler left a rating score only Posted Jan 10, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Westchester NY

Great stay!

Posted Dec 11, 2016
Great and helpful staff. Building is like new and rooms are very clean and spacious.
Comment from Hotel Management
Dec 13, 2016 by Mark, Hotel Management
Hello Phil, Thank you for your great review of our property. I'm glad to hear you enjoyed our rooms and our staff. We hope to see you again in the future! Sincerely, Mark T Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Better than I expected

Posted Dec 5, 2016
From the pictures I knew it would be nice but it was better experiencing it. This was the first time that I've seen a breakfast area be in the lobby but with the really cool interior designs and spaciousness it worked. I had thought it was going to be king suite but I like that it was instead a queen suite. Very clean and spacious from the bed to the carpet to the living room and the bathroom. I wish that the lotion actually worked but made me more dry. I was expecting boring breakfast but I was satisfied with it. There were eggs and biscuits and sausage as the main food. Then oatmeal (in a pot and in packages), (English) muffins, croissants, juice, (soy) milk, yogurt, cereal, granola. I wish that ingredients were listed though so I knew if I would have an allergic reaction to what I was eating.
Comment from Hotel Management
Dec 8, 2016 by Mark, Hotel Management
Hello, Thank you for taking the time to review your stay with us. We enjoy our open floor plan of our Lobby and Great Room and am glad you enjoyed it as well. We are actually in the middle of putting together a nutrition facts binder for our breakfast items; in the meantime any member of our breakfast staff are able to bring you ingredient lists of our foods. We hope to see you again the next time you come through Albany!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 6, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 1, 2016 on Hotels
5 out of 5
by A verified traveler

Awesome Hotel and Well Maintainted

Posted Sep 29, 2016 on Hotels
I was Very Happy Customer to Springhills. But Internet was Disconnecting
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 7, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels