When I arrived, there was snow on the ground near the door that was closest to my room. The next morning I stopped at the front desk and asked if they could have someone clear the snow. When I arrived back at the hotel that evening the snow had not been cleared. In addition, the handle on the door was broken and the door did not latch. I went to the front desk, again, and informed them about the door and the snow not being removed. I was told that they would fix the door ‘as soon as they could’. No response regarding the snow. The next morning, I found the door handle on the ground. When I arrived back at the hotel that evening, nothing had changed. I again went to the front desk and complained about the snow and the door handle/not latching. The next morning the snow has finally been cleared, however the due has not been fixed. That evening, the door had also been fixed.
The fact that the door did not latch and there ANYONE could enter the hotel at any time made me feel unsafe. Also, there was another exterior door at the back of the hotel that DOES NOT LATCH/LOCK. I will not stay at this hotel again, and will not recommend it to anyone.
