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SureStay Plus Hotel by Best Western Albany Airport

Photo gallery for SureStay Plus Hotel by Best Western Albany Airport

Lobby
Indoor pool
Indoor pool
Indoor pool
Down comforters, in-room safe, desk, blackout drapes

Overview of SureStay Plus Hotel by Best Western Albany Airport

SureStay Plus Hotel by Best Western Albany Airport

2.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Free airport shuttle
Map
200 Wolf Rd, Albany, NY, 12205

Explore the area

  • Popular LocationColonie Center Mall2 min drive
  • Popular LocationPruyn House4 min drive
  • AirportAlbany, NY (ALB-Albany Intl.)4 min drive
  • Popular LocationWatervliet Shaker National Historic Site4 min drive

Room options

About this area

Albany

Located in Albany, SureStay Plus Hotel by Best Western Albany Airport is in an area with good airport proximity. The area's natural beauty can be seen at Washington Park and Governor Nelson A. Rockefeller Empire State Plaza, while Palace Theater and Albany Institute of History and Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at MVP Arena.

What's nearby

  • Colonie Center Mall - 2 min drive
  • Northway Mall - 2 min drive
  • Pruyn House - 4 min drive
  • Albany County Hockey Facility - 4 min drive
  • Watervliet Shaker National Historic Site - 4 min drive

Getting around

  • Albany International Airport Station - 4 min drive
  • Albany Intl. Airport (ALB) - 4 min drive

Restaurants

  • Dunkin' - 3 min walk
  • Reel Seafood Company - 3 min walk
  • Buffalo Wagon Pan Asian Cuisine & Sushi - 4 min walk
  • Spicy Mint - 7 min walk
  • Professor Java's Coffee Sanctuary - 7 min walk

About this property

SureStay Plus Hotel by Best Western Albany Airport

Hotel near the airport
Located close to University at Albany, SureStay Plus Hotel by Best Western Albany Airport provides a free breakfast buffet, a free roundtrip airport shuttle, and a bar. Be sure to enjoy a meal at Scenarios, the onsite restaurant. Free WiFi in public areas is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • A free area shuttle, an area shuttle, and express check-out
  • A computer station, luggage storage, and smoke-free premises
  • Guest reviews speak well of the breakfast, overall value, and helpful staff
Room features
All 153 rooms feature comforts such as air conditioning, in addition to amenities like safes.
Extra amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 4:00 AM - 4:00 PM
  • Airport shuttle on request
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle

Food and drink

  • Free buffet breakfast available daily 5:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Scenarios

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5800 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
2 per room (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albany Airport Best Western
Albany Airport Inn
Best Western Albany Airport
SureStay Plus Hotel Best Western Albany Airport
Albany Best Western
Best Western Albany Airport Hotel Albany
SureStay Plus Best Western Albany Airport
Surestay Plus By Albany Albany
SureStay Plus Hotel by Best Western Albany Airport Hotel
SureStay Plus Hotel by Best Western Albany Airport Albany
SureStay Plus Hotel by Best Western Albany Airport Hotel Albany

Frequently asked questions

Does SureStay Plus Hotel by Best Western Albany Airport have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at SureStay Plus Hotel by Best Western Albany Airport?

As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Albany Airport on Feb 8, 2023 start from $62.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Albany Airport pet-friendly?

Yes, SureStay Plus Hotel by Best Western Albany Airport allows pets (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Albany Airport?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Albany Airport?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Albany Airport?

Check-out is at 11 AM.

Does SureStay Plus Hotel by Best Western Albany Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–4:00 PM on request.

Where is SureStay Plus Hotel by Best Western Albany Airport located?

Situated near the airport, this hotel is within 9 mi (15 km) of University at Albany, Palace Theater, and Albany Institute of History and Art. Washington Park and Albany Medical Center are also within 9 mi (15 km).

Reviews

6.0
Rating 10 - Excellent. 183 out of 1021 reviews" "
" "10 - Excellent 18%
Rating 8 - Good. 266 out of 1021 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 178 out of 1021 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 169 out of 1021 reviews" "
" "4 - Poor 17%
Rating 2 - Terrible. 225 out of 1021 reviews" "
" "2 - Terrible 22%

5.9/10

Cleanliness

7.3/10

Staff & service

6.2/10

Amenities

5.5/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Nadine

Disliked: Amenities, property conditions & facilities
Ada accessible room did not have a walk in shower. It was also a double bed and was supposed to be a queen. Will provide pictures
Stayed 1 night in Jan 2023

2/10 Terrible

Melleas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very bad there not good at all dirty i had to cancel on spot didnt stay there at all
Stayed 2 nights in Jan 2023

8/10 Good

TERESA

Disliked: Cleanliness
Bathroom was very dirty, hair every where. Was quiet and peaceful otherwise.
Stayed 1 night in Jan 2023

4/10 Poor

Connie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this motel last minute for a meeting I had at the capitol. You really get what you pay for. I would not recommend this hotel. The staff never picks up the phone, the TV didn’t work, the wallpaper was falling apart, there was mold on the ceiling, and there were people yelling and banging on doors all night. It was very difficult to sleep and the cleanliness is questionable. I highly recommend you bring your own sheets. They offer free breakfast in the morning but as I walked in the dining area, I see two women get into a physical fight. Staff did not move with urgency and there was food all over the place. I could not even walk in because of how sticky the floors were. It was a sketchy motel and it seems like they have a lot of regulars staying there long term.
Stayed 1 night in Jan 2023

6/10 Okay

maureen

Business traveler
Liked: Amenities
It doesn't look like much from the outside but much nicer inside. The rooms are spacious, and the bed is comfortable. The bathrooms are occasionally run down but functional. The breakfast is great! there is no elevator so be prepared to carry up stairs. The pool looks nice and never busy.

4/10 Poor

Talia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in process took almost an hour although I had previously made the booking online
Stayed 1 night in Jan 2023

6/10 Okay

barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although cost of room is very much affordable. The double queen room was very dusty. Remote control to tv was difficult to use with Tv. The door in bathroom is too close to toilet making difficult to leave or enter bathroom. Pool water was very cold. I love that it is fenced. The breakfast was very slim no eggs. Pre packaed processed food. No fruit. Ive stayed b4 in the past and enjoyed our stay sad to see such a drop in service.
Stayed 1 night in Jan 2023

6/10 Okay

Taeasha

Liked: Staff & service, amenities
Disliked: Cleanliness
Tub and toilet not clean but overall stay safe & relaxing.
Stayed 1 night in Dec 2022

4/10 Poor

Lori

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
When I arrived, there was snow on the ground near the door that was closest to my room. The next morning I stopped at the front desk and asked if they could have someone clear the snow. When I arrived back at the hotel that evening the snow had not been cleared. In addition, the handle on the door was broken and the door did not latch. I went to the front desk, again, and informed them about the door and the snow not being removed. I was told that they would fix the door ‘as soon as they could’. No response regarding the snow. The next morning, I found the door handle on the ground. When I arrived back at the hotel that evening, nothing had changed. I again went to the front desk and complained about the snow and the door handle/not latching. The next morning the snow has finally been cleared, however the due has not been fixed. That evening, the door had also been fixed. The fact that the door did not latch and there ANYONE could enter the hotel at any time made me feel unsafe. Also, there was another exterior door at the back of the hotel that DOES NOT LATCH/LOCK. I will not stay at this hotel again, and will not recommend it to anyone.

6/10 Okay

Alisia

Traveled with family
Liked: Staff & service
Hallway smelled like Marijuana. Mattress had a huge indent in the middle making it quite uncomfortable. Staff was very nice and helpful and we appreciated the ride to the airport.