Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
99% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from nc

Nice hotel when visiting Albany

Posted Nov 18, 2015
Always the go to place when spending more than just one night. staff is always top notch.
Comment from Hotel Management
Nov 24, 2015 by Operations Manager, Hotel Management
Thank you for taking the time to fill out a survey about your stay, and look forward to accommodating your future hotel needs.
4 out of 5
Recommended
for Couples
by Jerrad from New Jersey

Posted Nov 1, 2015 on Hotels
Everything was great. We took the hotel shuttle down to a concert which was very convenient. The night shift guy wasn't the friendliest but it was midnight when we got back. Would definitely stay here again. Great size room, clean & comfortable.
Comment from Hotel Management
Jan 16, 2016 by Operations Manager, Hotel Management
Dear Jerrad, Thank you for filling out a survey about your stay. We are happy to hear you enjoyed your stayand hope you enjoyed the concert. We look forward to accomodating your next visit. Thank you, Vahan Vrijian Operations Manager
2 out of 5
Recommended
for Personal Event
by chris from Vermont

Other reviews very misleading

Posted Oct 18, 2015 on Hotels
There was a 'deal' on this room. I can see why. Many detractors about this hotel are no fault of the poor soul burdened with running it, but in no way is the property up to the current standard in lodging. I feel like it's a soviet Cold War era building. Nothing about the exterior approach, lobby, or rooms have any flow. The building itself seems bomb proof, but there is not a level or square line in it. The door to my room requires a firm shoulder to open once the key card unlocks it. The appliances have been leveled and appear to be leaning by inches in relation to their surroundings. The floor in the bathroom is nearly fun house unlevel. the one side of the bed that you are drawn to sleep on has a depression crease from all the previous guests that is nearly 4" deep. I do not care for the term lipstick on a pig, but sorry to all that own, manage, and work here, but that describes the hotel. I looked longingly at the other hotels that I did not choose as I walked around downtown last night. If I paid half of what I did, I was say I got what I paid for. Paying what I did I feel cheated. If I paid the regular rate I would be furious. Marriott if you are listening, make use of the location with a new building or at very least charge $39 a night for this one. Then people will know what they are getting ahead of time.
Comment from Hotel Management
Jan 16, 2016 by Operations Manager, Hotel Management
Dear Chris, Thank you for taking the time to fill out a survey about your stay. We unfortunately fell short of your expectations. We have passed on your concerns to the approriate departments, and am happy to say we are about to go through a hotel renovation, which we will be changing all of the furniture, carpets, paint scheme in the hotel. We hope you give us another chance in your future visists to Albany to show that we can meet your expectations. Thank you, Vahan Vrirjian
5 out of 5
Recommended
for Everyone
by A verified traveler

100% Perfect Hotel in Albany

Posted Oct 1, 2015
This hotel is the best of my life. The room is large, clean, and comfortable, and has a kitchen with tableware, a microwave, and a big refrigerator. There is shuttle service and you can use it flexibly. If you get a chance to come to Albany, please stay at this hotel and you will be able to understand that this comment is far more true.
Comment from Hotel Management
Oct 7, 2015 by Operations Manager, Hotel Management
Hello, New Yorkers 2, Thank you so much for taking the time to write a review about the TownePlace Suites Albany Downtown/Medical Center. We do everything we can to ensure our guests enjoy their time with us, and we’re so pleased to hear that you enjoyed not only our amenities, but also your time
5 out of 5
Recommended
for Couples
by BOAZ

Posted Sep 23, 2015 on Hotels
Comment from Hotel Management
Jan 16, 2016 by Operations Manager, Hotel Management
Dear Boaz thank you for taking the time to fill out a survey about your stay. We are glad to hear you enjoyed your stay. Thank you, Vahan Vrijian Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from OHIO

Albany NY Hotel Downtown

Posted Sep 18, 2015
Pros: Bedding and spacious
Cons: Restaurant in the Hotel
Location: Medical Center and Colleges are close by and there is a restaurant down the street which you could either take the shuttle or walk.
Great Hotel close to the Medical Center and has a nice workout room with free weights along with a nice pool and spa. Bedding was very comfortable and the room was like having a nice sized apartment. Great place to stay.
Comment from Hotel Management
Nov 12, 2015 by Vahan Vrijian, Hotel Management
Thank you for filling out a survey about your stay. We are pleased to hear you enjoyed our workout room and pool and spa. We look forward to accomodating you again your next visist to Albany
5 out of 5
Recommended
for Couples
by Darryl P.

Awsome stay

Posted Sep 15, 2015 on Orbitz
Everything was A okay, no complaints what so ever!, thanks
2 out of 5
Recommended
for Families
by James

Posted Sep 4, 2015 on Hotels
Comment from Hotel Management
Nov 21, 2015 by Sales Coordinator, Hotel Management
James, thank you for staying at the Marriott TownePlace Suites Albany Downtown Medical Center!
5 out of 5
Recommended
for Families
by Lori from Barrington, RI / Ann Arbor, MI

Pet-friendly Hotel in Albany

Posted Aug 15, 2015 on Hotels
We transferred to this hotel after checking in at a very disappointing motel across town. It would not have been difficult for this hotel to out-shine the first motel, since the bar was already set so low, but TownePlace Suites Albany Downtown/Medical Center really did make an impression on us. The suite-style room was VERY comfortable, clean and a refreshing alternative to the first motel. I really don't have anything negative to say about it, other than I wish we could have stayed longer than the 14 hours we were actually there. It was a little pricey for us, but so worth it!
Comment from Hotel Management
Sep 17, 2015 by Operations Manager, Hotel Management
Hello, Lori, Thank you for your review about the TownePlace Suites Albany Downtown/Medical Center. It’s always nice to hear about our guests having an enjoyable stay in our hotel, and we’re glad to hear that you had a pleasant time with us. We thank you for choosing us, and hope you’ll be back again in the future.
Comment from Hotel Management
Sep 16, 2015 by Operations Manager, Hotel Management
Hello, Lori, Thank you for your review about the TownePlace Suites Albany Downtown/Medical Center. It’s always nice to hear about our guests having an enjoyable stay in our hotel, and we’re glad to hear that you had a pleasant time with us. We thank you for choosing us, and hope you’ll be back again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great Hotel!

Posted Aug 4, 2015
Very Clean Hotel! Extremely Friendly Staff! Close to downtown but not too close! Great pool. Breakfast was delicious! Very quiet and great suites!
Comment from Hotel Management
Sep 16, 2015 by Operations Manager, Hotel Management
Hello, Jackie, Thank you so much for your great review about the TownePlace Suites Albany Downtown/Medical Center. We work hard to make sure our guests have a pleasant time during their stay and we’re so happy to hear that you enjoyed your time with us! We hope to see you again in the future!