They are renovating...
Posted Aug 28, 2016
...and the lobby and exercise room are Nice-ish. Breakfast was also decent, and the receptionists were great.
However, much as I would love to give the place 3 stars, the crumbling floors in the rear entrance, the overwhelming smell of chemicals that don't quite hide the smell of smoke, and the stains on the furniture drag the place down.
Comment from Hotel Management
Sep 1, 2016 by firstname.lastname@example.org, Hotel Management
Thank you for taking the time to respond to the survey pertaining to your recent stay at our Travelodge Inn & Suites, Albany Airport.
All reviews/surveys are discussed weekly during a staff meeting with our owner. Your comments will be addressed at next week’s meeting. Our property’s performance is based on our guests’ comments. Input such as yours assists us in improving our guests’ continued satisfaction. We were concerned, however, to read your comment regarding stains on the furniture as the furniture was recently upgraded.
Our staff extends their thanks for your gracious comments in their behalf. It is our hope that we will have another opportunity to welcome you during your next trip to our area.
Director – Guest Relations